TruClothing is my 'go-to' retailer when it comes to work, or special event, attire. This was my fourth suit from them. The choice, and quality is amazing, the fit is perfect, and the price is extr... See more
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Review summary
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Absolutely blinding suit and tie, top quality, great fit and good price too! Ordered on Sunday suit delivered on Wednesday (Monday was a bank holiday too) HIGHLY RECOMMEND
Fantastic service. Bought a suit for my son's prom and initially ordered the wrong size jacket, it was so easy to send back and within the week new size delivered back to us, excellent customer servic... See more
Lovely suit, I bought a three piece suit for my sons prom, wss affordable and it looked good on him. Excellent customer service, I had missed applying the discount voucher the team refunded that for m... See more
Company details
About TruClothing.com
Written by the company
TruClothing was the birth child of a long-running family business that originally started in the early ’80s. Back then, 5 brothers came with nothing to the UK to make a better life for themselves and their families & had a vision of manufacturing, wholesaling & retailing natural leather goods such as bags and jackets.
The business grew from strength to strength, starting in the Petticoat lane market and then expanding to 30 stores across the UK at its peak!
At TruClothing, keeping our customers happy is always our number 1 priority we do this by striving for perfection in everything we do, from selecting the vast range of products we have, keeping up with the latest trends, and ensuring the quality is second to none and providing all this at low prices all year round.
All our pictures are taken in-house, never glossed or filtered, so what you see is what you get! We believe this is vital for our customers to get a true understating of our products.
We at TruClothing love speaking with our customers to help with sizing, returns or even advice on what to wear for occasions such as proms, weddings, work, a night out or even your first date! We are available on the phone, by e-mail or by live chat.
Contact info
102 High Road, N22 6HE, London, United Kingdom
- 020 8881 6812
- office@truclothing.com
- www.truclothing.com
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 2 weeks
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Nice elegant style and material!
March 17, 2023
The customer service is excellent
The customer service is excellent. They were really helpful, through WhatsApp, we were trying to find the exact jacket we wanted.
March 20, 2023
Quick dispatch
Ordered shoes and they arrived within 48 hours and are perfect. Great price, great delivery, great product. Totally recommend.
March 13, 2023
They messed up my order and sent me…
They messed up my order and sent me wrong size trousers and I had to pay 50 pounds shipping fees to return the whole suit because they didn't offer a solution to my situation after 10 days of wasted times of communication on how to resolve the issue.
Don't expect good after sales services as the management are not willing to make any compromises to resolve your issues.
March 11, 2023
Reply from TruClothing.com
Hello, thank you for feedback and we are sorry to hear that you are not satisfied with our service. We will raise an internal complaint for the mistake made with the trouser and will process your return and refund accoringly once received back. Thank you and apologies once again for all the inconvenience caused!
Excellent service and good stock would…
Excellent service and good stock would shop with them again
March 19, 2023
I have ordered a few times and each…
I have ordered a few times and each time I got fast delivery and the jacket is just like the picture.
Very pleased.
Many Thanks
Dina
March 18, 2023
Thank you so much
Thank you so much
I got exactly what I ordered and it was quick than I expected
Thank you keep it up
March 17, 2023
Excellent company great communication.
March 15, 2023
Have not still not received the boots I…
Have not still not received the boots I ordered.
March 10, 2023
Reply from TruClothing.com
Hello Julie,
thank you for the feedback and for bringing this to our attention. The order was shipped on the 13th, however, we can see that there has been a delay on the delivery by Royal Mail. We have opened an investigation with them and we will email you once we have news from them. We will resolve this asap.
Thank you and apologies again!
Quick delivery and returns process
Quick delivery and returns process. Great quality and value. Would definitely use again and recommend to others.
March 17, 2023
Excellent quality
Speedy delivery, well packaged. The suit is excellent quality, a little darker than looked in the pictures but still lovely. I bought bigger as suggested and it is a perfect fit.
March 16, 2023
Quick delivery of an excellent product
March 10, 2023
Leather jacket was a great style and…
Leather jacket was a great style and quality, also great customer service and delivery. In my opinion I found the sleeve a bit too big ut because I like it so much I'm willing to pay the extra £35 at a tailors.
March 13, 2023
Great quality suit delivered on time
March 12, 2023
Speedy service and easy return
My clothing arrived and all was great. I managed to keep the children's suits but the mens suite wasn't quite the right fit.
You're website made the return very quick and easy, with royal mail collected the suit back up the very next day, all for free!
On the website when organising it I was able to select "exchange" rather than "return" meaning I didn't have to go through the faff of having to wait for money to be returned before I can get the right fit
March 9, 2023
Able to return post free when the…
Able to return post free when the jacket didn't fit me.
March 3, 2023
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