Ordered 2 books as Xmas presents. They came late....not Trueprints fault..neither were correct and one had glue from the envelope on the front. Titles were not there on one and the original text slot... See more
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Generally good deals. Enlargements sent out in flimsy thin card envelopes is frustrating. Never know if orders will arrive undamaged. Not an environmentally focused company when I see the amount of wa... See more
Reliable as always, fast delivery, well packaged and excellent quality. Digital images are great, but we still love to keep our very special memories in print albums. Knowing that they’re safe online... See more
Company replied
have ordered many large amounts off photos from you over the years....holidays, special events..nights out... quickly down loads easy editing of individual photos...special discount..always welcomed..... See more
Company details
Information provided by various external sources
Upload your photos, order digital prints and create personalised photo gifts all at great prices. Looking after the UK's photo memories for 30 years.
Contact info
York Labs, Brunel Road, , TQ12 4UH, Newton Abbot, United Kingdom
- 01626 322007
- hello@truprint.co.uk
- www.truprint.co.uk
3.7
Average
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service & Quality
Always use Truprint, they're reliable and prompt on delivery, reasonable too with the numerous promotional discounts.
August 7, 2019
Unprompted review
Reply from Truprint
Hello Graham,
Thank you for your feedback. We are glad to see you have been happy with the service you have received and we look forward to serving you again in the future!
Kind regards
Zoe
Trurpint Team
Very fast and great value for money
August 7, 2019
Unprompted review
Easy to complete a photo book.
July 31, 2019
Unprompted review
Brilliant
Brilliant, always fantastic quality and value for money. Love having photos to show off.
July 31, 2019
Unprompted review
Good reliable service
Good reliable service, Excellent help available for queries on the phone. Good special offers available.
July 31, 2019
Unprompted review
Print quality poor with poor contrast…
Print quality poor with poor contrast and balance and a general lack of care. Photos poorly packaged and some consequently lost in transit.
July 31, 2019
Unprompted review
Reply from Truprint
Hello Lucy
Thank you for your comments and I'm so sorry that you've had issues with your order.
May i please ask that you contact us at hello@truprint.co.uk with your order details and we'll rectify this for you as quickly as possible.
Kindest regards
Chris
Truprint Team
Truprint is a great company to deal…
Truprint is a great company to deal with.
July 31, 2019
Unprompted review
Always lots of options as to how to…
Always lots of options as to how to present my work and good variation of delivery times based on budget and time.
July 31, 2019
Unprompted review
Very nice job with the keyrings
Very nice job with the keyrings. Thank you.
Cherie
July 31, 2019
Unprompted review
Reply from Truprint
Hello Cherie,
We are very pleased to see you are happy with your keyrings!
We hope to serve you again soon and be sure to spread the word!
Kind regards
Zoe
Truprint Team
Excellent quality and service
July 31, 2019
Unprompted review
Excellent service and quality of prints.
July 31, 2019
Unprompted review
Great service and value for money
Great service. Dealt with slight query I had via email very promptly. Photos arrived before estimated date and were good quality
July 31, 2019
Unprompted review
Reply from Truprint
Hello Sharon,
Thank you for your kind feedback!
We are glad to see you were happy with the service and products that you have received! We hope to serve you again in the future!
Kind regards
Zoe
Truprint Team
Terrible customer service
Terrible customer service - different prices given and still couldn’t work it out even after a week!
July 26, 2019
Unprompted review
Reply from Truprint
Hello
Thank you for your comments.
I can see that our customer relations team have been in touch with you explaining the prices when it comes to postage deductions, we will contact you again directly to try and explain this further.
Regards
Truprint Team
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