CBD was recommended by my sports therapist. I'm on my second bottle of 1000mg tincture. I take half a pipette when I wake up, and again before sleeping. It's definitely taken the edge off the neck, s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ME/CFS and started out taking 1 drop a day of the 1000mg lemon (I actually prefer the mint, but both work) gradually increasing over a few months until I found my sweet spot at 0.4ml. I now u... See more
Company replied
A great company, monthly deliveries arrive on time and I trust the products are well researched and of excellent quality
This maybe too early to review as just started with my Truth natural but so far all good. Feel less pain and anxiety has reduced. So will continue for the next month but feel more positive. Delivery... See more
Company replied
Company details
Written by the company
Premium UK CBD Oil Distributor.
Contact info
71–75 Shelton Street Covent Garden, WC2H 9JQ, London, United Kingdom
- talk@truthnaturals.co.uk
- www.truthnaturals.co.uk
4.4
Excellent
879 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Truth Naturals
Thank you for sharing your experience Nick, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
Good delivery of product and packaging…
Good delivery of product and packaging useing the cardboard tube it came in to hold my hairbrushes in on my dressing table which is really handy. Went for the pepermint flavour this time instead of the lemon really nice and a good taste
October 28, 2022
Reply from Truth Naturals
Thank you very much for your kind words, we are very happy to hear that you are having a great experience with our products!
Best,
Eloise, Customer Care
I'm so pleased I can use the product…
I'm so pleased I can use the product again. Last year I used it for 7 months and felt absolutely great, no more problems with my health.than I stopped for the last 9 months and all was well, now with my type of work I feel the need to get on it again so all positive.
October 7, 2022
Reply from Truth Naturals
Thank you for sharing your experience Sanaa, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
Fast and efficient service and delivery. Great packaging.
October 12, 2022
Reply from Truth Naturals
Thank you for your kind words. We are a small company trying to make a positive impact on the world. Every time we get a positive compliment it helps us to know what’s working.
Best,
Eloise, Customer Care
Quality CBD oil, best on the market
The best tincture I’ve come across for quality and that helps me. Excellent service, fast delivery and frequent good deals/offers to make products affordable to me on a limited budget.
October 5, 2022
Reply from Truth Naturals
Thank you very much for your kind words, we are very happy to hear that you are having a great experience with our products!
Best,
Eloise, Customer Care
Subtle improvement
Overall I feel more relaxed which could be due to a better sleep pattern. I would say results are 'subtle' but they are there!
October 6, 2022
Reply from Truth Naturals
Thank you for sharing your experience Lynne, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
I had to wait a fair time at first for…
I had to wait a fair time at first for first purchase but when I chased it up, they responded very quickly. I also need to have a 20% discount as I am a new customer, so please rectify that. Otherwise, packaging very good and have yet to try out the tincture. If I am satisfied with the results, I will continue to use TN as they were recommended to me.
October 7, 2022
Reply from Truth Naturals
Wow, that was nice to read, so happy we have impressed you.
Best,
Eloise, Customer Care
Communication has been poor!
Unfortunately, I still haven’t received my order after 2 weeks. I tried using the customer service online chat and was told that someone from the Fulfilment Team would be in touch but several days have passed and nobody has bothered to respond to my query re: shipment. I’m very disappointed with the customer service, which is great shame because the products are very good.
August 31, 2022
Reply from Truth Naturals
Hi Simone,
We sincerely apologise for the inconvenience caused and for letting you down.
I'm currently checking our past emails and I can confirm that Eloise, one of our customer service advisors, has sent you a follow up email on 10 September 2022 regarding your order.
Today, you should be able to receive more updates from us as well.
We hope this helps! Please don't hesitate to leave us a message at talk@truthnaturals.co.uk if you have further questions or concerns.
Best,
Kate, Customer Care
As always the best product on the…
As always the best product on the market....excellent
September 1, 2022
I found customer service very helpful…
I found customer service very helpful and sorted out my issue promptly and with good nature.
August 29, 2022
Reply from Truth Naturals
Thank you for sharing your experience Anita, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
I received prompt quick service it was…
I received prompt quick service it was really easy from phone call to delivery which was quick. I must say that it has help my anxieties and to enjoy my life more.
August 22, 2022
Reply from Truth Naturals
Thank you for sharing your experience Madeleine, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
It was good price because 40%off
It was good price because 40%off. If not cheaper anyway good quality product, the best CBD oil from Truth😊
August 10, 2022
Reply from Truth Naturals
Thank you for sharing your experience Keller, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
Disappointed my order hasn’t arrived
Disappointed my order hasn’t arrived. Your usual service is prompt, so this is probably a one off.
August 10, 2022
Reply from Truth Naturals
Hi Kulwant,
We are sorry to hear this.
We will look into your order and one of our customer service team members will be in touch with you so that we can rectify this.
Please don't hesitate to reach out to us at talk@truthnaturals.co.uk if you have any questions or concerns.
Best,
Kate, Customer Care
A rare failure for Truth Naturals
In a rather unaccustomed way, Truth naturals were below their usual standards this time. An order that remained without response for 48h, then delay in telling me that there was a stock problem. 8 days to get the ball rolling and only because I kept asking.
August 3, 2022
Reply from Truth Naturals
Hi Michael,
Thank you for your feedback. There was a technical issue with some of our platforms, hence, email regarding replacement was not sent. Anyways, we've already managed to create the replacement order for you. You should receive a notification regarding such.
Again, our sincerest apologies.
If there's anything else, please contact us at talk@truthnaturals.co.uk.
Best,
Eloise, Customer Care
Reply from Truth Naturals
Wow, that was nice to read, so happy we have impressed you. Let us know how we can further impress you.
Best,
Eloise, Customer Care
Strangley no longer have abything in…
Strangley no longer have abything in stock after being a regular customer for nearly 2 years
July 19, 2022
Unprompted review
Reply from Truth Naturals
Oh no, sorry to hear about your complaint. We can’t contact you directly from this information, please email us talk@truthnaturals.co.uk and I’ll sort it out for you.
Best,
Eloise, Customer Care
Excellent service as always thoroughly…
Excellent service as always thoroughly satisfied
July 13, 2022
Reply from Truth Naturals
Thank you for sharing your experience Mrs Clegg, it brings a smile to our face every time we read reviews like this.
Best,
Eloise, Customer Care
Fewer migraines and less pain with my ME/CFS
I have ME/CFS and started out taking 1 drop a day of the 1000mg lemon (I actually prefer the mint, but both work) gradually increasing over a few months until I found my sweet spot at 0.4ml. I now use 50% fewer pain killers (naproxen) and experience only 4 or so migraines a month instead of 8-12. Those reasons alone mean I will continue with Truth Naturals CBD. There may be other benefits but I can only be sure if the above two as being directly linked to the CBD.
I do wish it was available via nhs, I am prescription exempt and it would make a big difference to our budget.
Additionally, the pipette works well, unlike another brand where in summer the oil runs out the pipette before you can get the measurement right and into mouth.
July 8, 2022
Reply from Truth Naturals
Hi Anj, we are very pleased to hear that you are finding our product effective and beneficial! Let us know if there is anything else we can do for you.
Best,
Eloise, Customer Care
Great service and product
July 3, 2022
Reply from Truth Naturals
Thank you for your kind words. We are a small company trying to make a positive impact on the world. Every time we get a positive compliment it helps us to know what’s working.
Best,
Eloise, Customer Care
From order to delivery
From order to delivery, I always find excellent service, thank you Truth Naturals.
July 3, 2022
Reply from Truth Naturals
Thank you for your kind words. We are a small company trying to make a positive impact on the world. Every time we get a positive compliment it helps us to know what’s working.
Best,
Eloise, Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.