HaloGrow Reviews 1,359

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,178 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product, often noting its quality and effectiveness in improving hair condition, texture, and promoting new growth. Many people appreciate the positive user experience, finding the product easy to use and integrate into their daily routines. However, some customers were dissatisfied with the ordering process and pricing. A few people reported issues with billing discrepancies, unwanted additional items, or difficulties with receiving their orders. Some reviewers also felt the pricing was misleading or that the product was expensive, especially for international customers.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction, noting improvements... See more

Quality

Consumers find the product quality to be positive, with many reporting improved hair condition, texture, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the ordering... See more

Order

Clients share ambiguous opinions on order. Many reviewers found the website easy to navigate and the ordering... See more

Price

People report ambiguous experiences with price. Many customers express frustration with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practis... See more

Company replied

Rated 4 out of 5 stars

Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years th... See more

Company replied

Rated 4 out of 5 stars

All I’ve done so far was order the product. I have no idea how it works or if it works, but I will come back & write an honest review after trying it for awhile. Ordering it, was straightforward, but... See more

Company replied

Rated 4 out of 5 stars

The product seems good and I hope it’s working - my hair does seem the better for it but I’m not sure how much thicker it is. What I dislike is the somewhat aggressive tone in the marketing emails whi... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Full explanation of product benefits.

April 24, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Peter,

Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We're glad to hear that you found the explanation of the product benefits helpful and informative.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com—we’ll be more than happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

I don’t know how I’m expected to…

I don’t know how I’m expected to comment on the product when I haven’t had a chance to try it yet. It hasn’t even arrived.

April 24, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Loraine,

Thank you for your feedback—we truly appreciate you taking the time to share your experience, and we’re sorry to hear that you may not have received your order yet.

We completely understand that it’s difficult to comment on a product you haven’t had the chance to try. If you’d like any help checking on your delivery or need assistance with your order, please feel free to reach out to our support team at customercare@tryhalogrow.com—we’ll be more than happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

That it works

Clear explanations and demonstrations of product effectiveness. Ease of understanding.

April 24, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Jerry,

Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We're glad to hear that you found the explanations clear and easy to understand, and that the information provided was helpful.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com
—we’ll be more than happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Had a terrible experience Ordering.

Had a terrible ordering experience so i am going to comment on that not the product.
Discovered the company from Marketing ad and spiel they had on a news ltd media outlet this ad and following ecommerce process seemed to be based in UK on UKP.( I am in Australia)
Read the blurb and testimonals and proceed to place my for three bottles at £47 ( $73.00 AUD) fine made payment however e commerce portal soon turned into a mess and had add ons coming at me in java GUIs popping up left,right and centre all over the interface indicating to continue order as though i had to choose an add on to continue my order i was thus fooled into thinking it was another stage of my order completion, as the pages were not clear on what was going on.
I was fooled into ordering an add on which i had no intention ordering at an extra £79.00 so total plus initial order at £47 came to (196 AUD)so not a good start as i have been charged far more than my budget for this will allow in cost of living crisis.
They couldnt even rectify the mistake before it was shipped so now i have the hassle of posting it back which i have no garauntee as yet they will cover return postage.
Not a good experience so product when it arrives and I apply it to my scalp, better be worth it or will be back to add negatives about that as well.
I also wonder how many mirror sites this operation has because HQ is listed as is NY USA, however clearly they have sections of the company in UK where their business marketing practices deceptive worthy of complaint.

April 22, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Jon,

Thank you for your feedback—we’re sorry to hear that you may have experienced some issues with your order.
Our support team has reached out via email to help resolve this for you as quickly as possible. We kindly ask you to check your inbox (and spam/junk folder, just in case) for our message.

If you’re unable to find it, please don’t hesitate to email us directly at customercare@tryhalogrow.com, and we’ll be more than happy to assist you right away.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Ordering Made Simple

The information on the website was helpful and easy to understand, and the ordering process was simple. I am looking forward to receiving and using the product.

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sue,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re so glad to hear that you found the information on our website clear and that the ordering process felt simple and smooth.

If you have any questions or need any support once your order arrives, please don’t hesitate to reach out to our team at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Easy communication

Easy communication

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Andy,

Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re so glad to hear that you found communication with our team easy and smooth.

If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I have just finished my first bottle…

I have just finished my first bottle and so happy , my scalp is so much better, my hair looks healthier too, im sure in another month I will see new hair growth.

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Barb,

Thank you so much for sharing your experience—we truly appreciate it! We’re so glad to hear that you’ve enjoyed using your first bottle and that your scalp feels better and your hair is looking healthier.

If you ever have any questions or would like to share more feedback along your journey, please don’t hesitate to reach out to our team at customercare@tryhalogrow.com
—we’re always here and happy to support you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

I tried to place an order for 2 + 2…

I tried to place an order for 2 + 2 sprays total cost being just over £60.00. My bank thought it was a scam and blocked my card. I cleared that up and went back in to the site to pay and low and behold, another 3 bottles of spray had been added inspite of rejecting the offers on the site. I would like just the 4 bottles and a refund on the rest. What a confusing site. I am not impressed - and neither was my bank

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Felicity,

Thank you for your feedback—we truly appreciate you taking the time to share your experience, and we’re sorry that you may have encountered an issue.

To better assist you and help improve your experience, we previously requested a few additional order details, but it seems we haven’t received them just yet. We kindly ask that you reach out to us at customercare@tryhalogrow.com
with any relevant information, and our team will be more than happy to assist you further.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

HALO GROW WAS VERY RESPONSIVE WHEN I…

HALO GROW WAS VERY RESPONSIVE WHEN I ASKED ANY QUESTIONS.
EVEN THOUGH I RETURNED MOST OF THE PRODUCTS, THEIR INSTRUCTIONS WERE VERY EXPLICIT.

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Beverlie,

Thank you so much for taking the time to share your experience—we really appreciate it! We’re so glad to hear that our team was responsive to your questions and that the return instructions were clear and easy to follow.

If there’s ever anything more we can assist you with, please don’t hesitate to reach out to us at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Order placed

I have only just purchased the item and can only provide a proper review after usage.

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello F H,

Thank you so much for your feedback—we really appreciate you taking the time to share your experience! We’re glad to hear that your order has been placed, and we completely understand wanting to give a full review after using the product.

If you have any questions in the meantime or need any support along the way, please don’t hesitate to reach out to our team at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Have not got product yet but buying was…

Have not got product yet but buying was easy.

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Jimmy,

Thank you so much for your feedback—we really appreciate you sharing your experience! We’re glad to hear that you found the purchasing process easy and smooth.

We hope your order reaches you very soon, and if you have any questions or need any assistance in the meantime, please don’t hesitate to contact our support team at customercare@tryhalogrow.com
—we’re always happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I've been using Halo for about 3-4…

I've been using Halo for about 3-4 weeks. Feeling more confident when going out.

April 23, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello customer,

Thank you so much for sharing your experience—we truly appreciate it! We’re so glad to hear that after a few weeks of use, you’re already feeling more confident when going out. That means a lot to us.

If you ever have any questions or would like to share more feedback along your journey, please don’t hesitate to reach out to our team at customercare@tryhalogrow.com
—we’re always here and happy to support you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Excellent experience

I don’t think there was anything they could have done to make the process of purchasing the product any easier.

April 22, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello LBJ,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re so happy to hear that your purchase process felt smooth and effortless, as creating a simple and supportive journey is something we care deeply about.

If you ever have any additional feedback or questions, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Does exactly what it says on the tin

Halo has really improved the condition of my scalp, no more itchy flaking and lumps on my scalp. I have grown lots of new baby hair all around my hair line. I am only using it 3 weeks but I see a difference. To be honest I thought it was just another hype about nothing but it actually is working slowly on my menopause hair. My daughter is also using it due to damaged hair from bleaching and she has had amazing results really quickly. The team where so helpful when I had placed the wrong order, sorted everything quickly and where so helpful and friendly. I honestly can't fault this product even though I truly didn't expect it to work. So I am delighted 😊

April 1, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Margaret,

Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We’re so glad to hear that HaloGrow has become a positive part of your routine and that you’re noticing encouraging changes along the way.

It’s also wonderful to know that your daughter is enjoying it too, and that our team could support you quickly and warmly when you needed help with your order—that really means a lot to us.

If you ever have any further questions or feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 2 out of 5 stars

Very good customer service

I had a slight problem but, customer services resolved my issue very efficiently. I haven’t been using the product for long and in time I will right another review of the product.

April 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello June,

Thank you for your feedback—we truly appreciate you reaching out. We understand that you may have experienced an issue, and we want to make sure it’s taken care of as smoothly as possible.

Our support team has sent you an email to help resolve this, so we kindly ask you to check your inbox (and spam/junk folder, just in case). If you’re unable to find our message, please don’t hesitate to email us directly at customercare@tryhalogrow.com so we can assist you right away.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I liked what I read about the product

I liked what I read about the product, I have thinning hair and a problem growing it longer so very anxious to try and see if it will actually see if it works as advertised.

April 21, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sherry,

Thank you so much for sharing your thoughts—we really appreciate it! We’re so glad to hear that what you’ve read about HaloGrow resonated with you, and we completely understand the anticipation when starting something new as part of your haircare routine.

We hope you enjoy the experience of using it and that it becomes a gentle, supportive part of your self-care journey.

If you ever have any questions or would like to share more feedback along the way, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
—we’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

REPORTED TO PAYPAL FOR DECEIT

I HAVE REPORTED THEM TO PAYPAL FOR DECEITFUL PAYMENT PRACTICES. I had reached out for the correction--THEY REFUSED. I instantly cancelled--THEY REFUSED. And now that I've written this review and they're pretending to care. Well, forget it--I won't let them scam me or anyone!!

April 18, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello JJ,

We truly appreciate your patience while our team was looking into this matter for you. It seems that our team was able to address your concern—hopefully to your satisfaction 😊

However, if there’s anything else we can do for you, please don’t hesitate to reply to our last email or send us a new one at customercare@tryhalogrow.com
. We’re always here to help and support you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

It's a great idea and if it works as…

It's a great idea and if it works as advertised im so pleased you got the hair product we all would need if your hair is thinning but at a good price on offer please....not greatly discounted and sales will go up
Great product at a great price

April 22, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sue,

Thank you so much for sharing your thoughts—we truly appreciate your feedback! We’re so glad to hear that you see the value in what we’re creating and that the product resonates with what so many people are looking for when it comes to caring for thinning hair.

We also really appreciate your perspective on pricing and accessibility. Creating something effective yet approachable is incredibly important to us, and insights like yours help guide us as we continue to grow and improve.

If you ever have more feedback or any questions, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
—we’d be more than happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

There is nothing i would change about…

There is nothing i would change about this product, easy to purchase and so easy to use,will be back,the results say for it self 😀 keep up the good work

April 22, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Teresa,

Thank you so much for sharing your experience with us! We’re delighted to hear how easy you found both the purchasing process and using the product—it really means a lot to our team.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
. We’re always here and happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Very informative.

Very informative.

April 21, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Gabriele,

Thank you for your kind feedback! We’re so glad to hear that you found the information helpful—it means a lot to us.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
. We’re always here and happy to help.

Warm regards,
HaloGrow Team

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