Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practis... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years th... See more
Company replied
All I’ve done so far was order the product. I have no idea how it works or if it works, but I will come back & write an honest review after trying it for awhile. Ordering it, was straightforward, but... See more
Company replied
The product seems good and I hope it’s working - my hair does seem the better for it but I’m not sure how much thicker it is. What I dislike is the somewhat aggressive tone in the marketing emails whi... See more
Company replied
4.3
Excellent
1K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
Quick delivery, great product, does what it says on the tin sort of thing!
April 1, 2026
Unprompted review
Reply from HaloGrow
Hello Moira,
Thank you so much for taking the time to share your feedback—we’re so glad to hear you’re happy with the quick delivery and your overall experience!
Your support truly means a lot to us. If you ever have any questions or additional feedback, our team is always here and happy to help at customercare@tryhalogrow.com.
Warm regards,
HaloGrow Team
Improved hair condition and stopped…
Improved hair condition and stopped itchy scalp
April 15, 2026
Unprompted review
Reply from HaloGrow
Hello Wendy,
Thank you so much for taking the time to share your feedback—we truly appreciate it. We’re so glad to hear that you’ve noticed positive changes in your overall hair experience.
It means a lot to us to be part of your self-care routine. If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com—we’re always happy to help.
Warm regards,
HaloGrow Team
I never received my order
I never received my order. I would love to give you a positive review, due to the non-arrival I can’t do that. I was also charged way way more than I was anticipating, but thought I’d wait for the actual product to arrive. Unfortunately it never did
April 16, 2026
Unprompted review
Reply from HaloGrow
Hello Consumer,
Thank you for taking the time to share your feedback—we’re sorry to hear that you may have experienced an issue.
Our support team has sent you an email to help resolve this, and we’re hopeful we can get everything sorted for you quickly. Please kindly check your inbox (and spam/junk folder just in case) for our message.
If you’re unable to find it, feel free to email us directly at customercare@tryhalogrow.com and we’ll make sure your concerns are handled right away.
Warm regards,
HaloGrow Team
The website was user friendly and easy…
The website was user friendly and easy to use. The videos were informative and helpful
April 27, 2026
Unprompted review
Reply from HaloGrow
Hello Cheryl,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so glad to hear that you found the website easy to use and that the videos were helpful and informative.
It means a lot to us to know that these parts of your journey felt clear and supportive. If you ever have any questions or additional feedback, please don’t hesitate to reach out to our team at customercare@tryhalogrow.com
—we’re always here and happy to help.
Warm regards,
HaloGrow Team
I found the experience of ordering easy…
I found the experience of ordering easy enough, with clear explanatory information about the product.
However, when I went to purchase I wanted the ‘buy 2 get 2 free’offer, there where 2 many pop up after to up sell to other products and somehow the order placed another 3 HaloGrow Hair Spray (Discounted)
April 29, 2026
Unprompted review
Reply from HaloGrow
Hello Rakesh,
Thank you so much for sharing your experience with us—we really appreciate your thoughtful feedback. We’re so glad to hear that the ordering process felt clear and easy to follow overall, though it sounds like there may have been some confusion during checkout with the additional offers presented.
Your feedback is incredibly valuable, and it helps us continue improving the experience to make it as smooth and straightforward as possible. If you have any further questions or would like any assistance regarding your order, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com
—we’d be more than happy to help.
Warm regards,
HaloGrow Team
This product seems "different"....
This product seems "different" in nature and application than all the other products I've tried which haven't worked even a little. I have renewed hope. I feel like this is really the last chance because I've tried everything else.
April 28, 2026
Unprompted review
Reply from HaloGrow
Hello Charlotte,
Thank you so much for sharing your experience with us—we truly appreciate your openness. We’re really glad to hear that HaloGrow feels different from what you’ve tried before and that it’s given you a renewed sense of hope.
We understand how important it is to find something that feels right for your routine, and we’re grateful to be part of that journey with you. If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com—we’re always here to help.
Warm regards,
HaloGrow Team
I started this product at the same time…
I started this product at the same time as supplements so not 100% sure if either of them work or if they work better together. I have noticed new hair all over. Approx an inch.
But please wait for me to reorder if i wish to do so.do not automatically send it!
April 29, 2026
Unprompted review
Reply from HaloGrow
Hello Mrs Wendy,
Thank you so much for sharing your experience with us—we truly appreciate your feedback. It’s wonderful to hear that you’ve noticed positive changes, even while using other products alongside HaloGrow.
We completely understand your preference regarding reordering, and we appreciate you letting us know. Your comfort and control over your routine are very important to us. If you ever have any questions or need assistance with your account or orders, please feel free to reach out to our support team at customercare@tryhalogrow.com—we’re always happy to help.
Warm regards,
HaloGrow Team
Everything went smoothly.
April 27, 2026
Unprompted review
Reply from HaloGrow
Hello David,
Thank you so much for your kind feedback—we really appreciate you taking the time to share your experience. We’re so glad to hear that everything went smoothly for you.
If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com—we’re always happy to assist.
Warm regards,
HaloGrow Team
Unable to get a full Refund
I was unable to return the unopened product. They wanted a photo uploaded which I was unable to do in the format they wanted. First I had to get a ticket number. After multiple attempts and emails, I did that but then I kept being rerouted to the same page. I finally gave up and accepted the 30% refund and I could keep the product which I can't use. That page worked fine!
April 28, 2026
Unprompted review
Reply from HaloGrow
Hello Penny,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re sorry to hear that you may have experienced some trouble, and we’d really love the chance to make things right for you.
Our support team has sent you an email to help resolve this, so we kindly recommend checking your inbox (and possibly your spam or junk folder, just in case). If you’re unable to find it, please don’t hesitate to reach out to us directly at customercare@tryhalogrow.com
, and we’ll be more than happy to assist you right away.
We’re here to support you every step of the way and look forward to helping you have a better experience.
Warm regards,
HaloGrow Team
This website was quick and easy
This website was easy to use and order from. I am looking forward to trying the product. I ordered extra for some of my children (grown). I was also happy that PayPal was accepted because that makes it so much easier!
April 28, 2026
Unprompted review
Reply from HaloGrow
Hello Terry,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We're so glad to hear that the ordering process felt easy and convenient, and that having PayPal available made things even smoother for you.
It’s lovely to know you’ve chosen to share HaloGrow with your family as well—we hope it becomes a comforting part of your self-care routine.
If you ever have any questions or would like to share more about your experience, please don’t hesitate to reach out to us at customercare@tryhalogrow.com—our team will be more than happy to assist you.
Warm regards,
HaloGrow Team
I heard a lot about this product
I heard a lot about this product. So I decided to try it
April 28, 2026
Unprompted review
Reply from HaloGrow
Hello Daphne,
Thank you so much for sharing your experience with us—we truly appreciate you giving HaloGrow a try! It means a lot to know that we earned a spot in your routine after hearing about us.
If you ever have any questions or would like to share more feedback as you continue your journey, our support team is always here and happy to help at customercare@tryhalogrow.com.
Warm regards,
HaloGrow Team
Product is as described
Product is as described, easy to use and very available on line.
April 27, 2026
Unprompted review
Reply from HaloGrow
Hello David,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience. We're so glad to hear that the product met your expectations and that you found it easy to use and accessible online.
If you ever have any questions or additional feedback, our support team is always here and happy to assist at customercare@tryhalogrow.com
.
Warm regards,
HaloGrow Team
Halo Grow results
I have now used Halo Grow for the last three months religiously morning and night. If anything I have less hair now than before!!
I can guarantee that the young guy and his grandad are wearing hair pieces in the ads and that the product doesn’t actually work,
Terry N
April 28, 2026
Unprompted review
Reply from HaloGrow
Hello Terry,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re sorry to hear that you may have experienced an issue, and we’d really like to help improve your experience.
Our team previously requested a few additional order details so we could better assist, but it seems we haven’t received that information just yet. When you have a moment, please feel free to send the details over to customercare@tryhalogrow.com, and we’ll be more than happy to look into this for you right away.
Warm regards,
HaloGrow Team
Quick and easy transaction.
April 23, 2026
Unprompted review
Reply from HaloGrow
Hello Dennis,
Thank you so much for your feedback—we really appreciate you taking the time to share your experience. We’re so glad to hear that your transaction was quick and easy!
If you ever have any questions or additional feedback, our support team is always here and happy to assist at customercare@tryhalogrow.com.
Warm regards,
HaloGrow Team
The whole idea of having hair for the…
The whole idea of having hair for the summer i just cant wait plus every thing in the product is fab.
April 27, 2026
Unprompted review
Reply from HaloGrow
Hello Bernie,
Thank you so much for sharing your excitement with us—we truly appreciate you giving HaloGrow a try! It’s wonderful to hear how much you’re looking forward to your summer journey and that you’re enjoying the overall concept of the product.
If you ever have any questions or would like to share more of your experience along the way, our support team is always here and happy to help at customercare@tryhalogrow.com.
Warm regards,
HaloGrow Team
A lot of information which helps in the…
A lot of information which helps in the decision process.
April 27, 2026
Unprompted review
Reply from HaloGrow
Hello Anne,
Thank you so much for sharing your feedback—we truly appreciate you taking the time to let us know about your experience. We’re so glad to hear that the information provided helped support your decision-making process.
If you ever have any questions or would like to share more feedback, our support team is always here and happy to assist at customercare@tryhalogrow.com
.
Warm regards,
HaloGrow Team
Don't buy through Halogrow's own site
There are problems dealing with the Halogrow site. See other reviews about the charges, it seems to be a common problem with their charges.
(Select "more Filters" and click on one star.)
or follow this link to see reviews:
I responded to an advert to buy two and get two free at a cost of £15.99 each. The price that came up was £63.96. I did not complete the purchase at that price and I received an email from Halogrow
saying that I had not completed the purchase and that they would keep the offer of discount open for me.I decided not to order anything from that site as it seemed either not to be working properly or perhaps was a scam, charging more than the advertised price and I wondered if they would actually send anything. I was contacted by my bank that they had stopped a transaction suspected of being a fraud but found that Halogrow had put through a charge of £63.96. So in spite of acknowledging that I had not completed the order, Halogrow actually processed it anyway and has tried to make a charge
to my credit card without sending an acknowledgement of order.
So I could have been surprised by a delivery with the charge having gone through and would have had to try to sort that out. Would you want to find yourself in that position?
I emailed Halogrow to point out their error and they replied asking if I wanted to modify the order or cancel it. I replied to cancel but then they responded that it was too late to stop it and that they would refund the money if I returned the package. That would be ok if they were to pay for the return but they have not given an undertaking to pay for the return. I have told them that I will refuse to accept the delivery.
I do have doubts about whether they would refund the price, and I wonder if processing transactions that have not actually been completed is a tactic to get you to accept the product anyway. I will contact the bank again and I will suggest that they block all transactions from Halogrow.
The response to this reviw from Helogrowis the same standard wording they seem to use for everyone.
As abive in my review, I have had much correspondence with them, about eleven emails and replies. They have had plenty of oportunity to resolve the matter if they ever intended to. They just seem to tey to get away with their dubious business practices.
I will be reporting them to Action Fraud UK when their site is back running and I have already reported them to Trading Standards.
April 24, 2026
Unprompted review
Reply from HaloGrow
Hello Diner,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re sorry to hear that you may have experienced some difficulty with your order, and we’d love to help get this sorted for you as quickly as possible.
Unfortunately, we weren’t able to locate an order using the details provided in your review. We’ve reached out via Trustpilot to request a bit more information—once you’re able to fill that out, our team can jump in and assist you right away.
Alternatively, you’re very welcome to email us directly at customercare@tryhalogrow.com with your order ID or any additional details, and we’ll be happy to take a closer look for you.
Warm regards,
HaloGrow Team
Good communication good administration
Good communication good administration
April 12, 2026
Unprompted review
Reply from HaloGrow
Hello Rei,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us. We're so glad to hear that you found the communication and overall process smooth and supportive.
If you ever have any questions or additional feedback, our support team is always here and happy to assist at customercare@tryhalogrow.com.
Warm regards,
HaloGrow Team
So far I have been treated…
So far I have been treated professionally regarding my order. The details of the product were very clear and understanding.
Im so looking forward to when my order arrives. Then I can comment further and send more positive feedback. 😀
April 27, 2026
Unprompted review
Reply from HaloGrow
Hello Mark,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We're glad to hear that everything has felt clear and professional so far, and it’s wonderful to know you’re looking forward to receiving your order.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com—we’ll be more than happy to assist you.
Warm regards,
HaloGrow Team
I am very satisfied with the promotion…
I am very satisfied with the promotion I got and that I was able to get so many bottles for the amount I paid. What a great deal!
April 26, 2026
Unprompted review
Reply from HaloGrow
Hello Kyla,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience!
We're so glad to hear that you were happy with the promotion and found great value in your purchase.
If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com—we’ll be more than happy to assist you
.
Warm regards,
HaloGrow Team
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