trywerelieve.com Reviews 

439
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the products to be effective and comfortable, providing good support for various needs. The quality of the items, such as knee braces and other supports, is frequently highlighted as very good. Additionally, many reviewers experienced excellent and responsive customer service, often receiving free replacements or assistance with orders. However, some customers also noted issues with product sizing, finding items did not fit as expected or that size charts were inaccurate. Delivery times were a common point of concern, with many experiencing longer waits than advertised and unexpected shipping origins. A few other people also felt that some products had poor material quality or deteriorated quickly after use. Additionally, a small portion of people reported poor or unresponsive customer service when issues arose.

What people talk about most

Product

People report positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order, with some reporting that their orders arrived within the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting smooth and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a shoulder brace for my daughter. She received it and immediately put it on to try it out. She wishes that she could have gotten a brace like it right after her rotator cuff surgery. As it... See more

Company replied

Rated 4 out of 5 stars

I bought copper knee supports and a lower back support, both to help with pain from arthritis. I am generally fit and healthy, and stay active, walking at least 5 miles each day with our dog. The knee... See more

Rated 3 out of 5 stars

They respond immediately, my order was replace asap from large to customized medium size. The fitting is great and help my knee recovery , atleast I believed that but after 1 month the knee sleeve don... See more

Company replied

Rated 5 out of 5 stars

I am surprised at the negative reviews. Although I have yet to really test the product- I bought snow boots which I am about to wear on holiday for the next three weeks -the ordering experience and th... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

We Relieve is a health and wellness store specializing in knee patches, knee sleeves, ankle braces, and massagers. Our products are designed to provide pain relief, support, and improved mobility for our customers. We prioritize quality and durability, ensuring that our offerings meet high standards for effectiveness and comfort. Customer satisfaction is paramount, and we offer free size replacements to ensure a proper fit. Our team of experts provides personalized advice to help customers make informed decisions about their health and wellness needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

439 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(439)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m so happy to purchase this belt…

I’m so happy to purchase this belt after trying different styles, its really helped me a lot cuz of my back pain (sciatica & disks and waist pain it helped me while standing for so long and walking so I’m using it during the day but not overnight and i ordered another one for my brother it helped him a lot cuz he standing for 10hrs a day cuz of his work
Thank you so much for this amazing belt ,i believe that not all the cases are same but in general it helped me and my brother so much i really recommend 👍

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Love this company and its products

Love this company and its products. My husband and I started with the most popular knee brace. When they came up with the copper brace we also purchased that one and also ended up purchasing their newest one We also purchased the shoulder treatment. My husband needed bigger sizes and they replaced both knee braces without charging a cent. In short, we are VERY HAPPY with this company and its products

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have mild to medium osteoarthritis…

I have mild to medium osteoarthritis in both knee's & i brought several of the knee supports over time because i really like them as help me live a normal & active pretty much pain free live working walking n exercising also the customer service is also excellent i recommend this product to everyone

March 4, 2026
Unprompted review
Rated 4 out of 5 stars

They respond immediately

They respond immediately, my order was replace asap from large to customized medium size. The fitting is great and help my knee recovery , atleast I believed that but after 1 month the knee sleeve dont hold properly anymore and keep on rolling down, the rubber from inside starts to fall off.. maybe they can improve in that area. Thanks

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased with this company.

I am very pleased with this company.
I am very pleased with this company and especially with their customer service. I purchased Hearing Aids for my self and for my clients. One set was defective, I contacted the company and without question they posted another set which I received and they work perfectly.
Hard to beat that sort of service. I can recommend this company to everyone.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Eliminates pain and improves walking

Hello,
I received the two Ultra Knee Elite sleeves complete with straps top and bottom in good order.

I have bought from you previously and the sleeves are really good, allowing me to walk long distances and removing the pain from my knees.
I have no cartilage in both knees due to sporting injuries, specifically as a fast bowler playing cricket, which of course is bone on bone which has been previously very painful. By walking approximately 2 miles a day with the sleeves on, this eleviates the pain and reduces the swelling due I'm told due to the effect of synovial fluid which acts as a lubricant.
Anyway it works for me.

Tony Alderton UK

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased these for my husband

Purchased these for my husband. His knees needed extra support and these did the job. Dry good customer service and would not hesitate to purchase again if needed new ones. Since having these a few friends have purchased them too

March 4, 2026
Unprompted review
Rated 4 out of 5 stars

Werelieve Ultra Knee Elite 2.0

When I first baught my knee support from werelieve it said one size fits all
When mine arrived in post within 10days which was very quick it was an XL surprise way too big so I e mailed customer care and explained what was wrong
They replied straight away same day apologised and sent me a Medium one as a replacement and no need to return the wrong one
I taught that was excellent
As for the knee support I find it extremely good as I have arthritis in my knee and the compression I get and support is top notch
I’m useing this for over 2years and my condition hasn’t got any worse and I run up to 60 KLM’s a week
So it gets a 10 out of 10 from me

Declan
Ireland

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

The expert help I got.

The expert help I got.
Once I received my knee sleeves I found they were to loose so I was asked to send measurements to rectify the problem.
Not only did they make to my measurements but was not charged for the new pair.
Great service and I will definitely buy off We Relieve again.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

trywerelieve orthopedic sneakers

I have bought orthopedic sneakers from trywerelieve and I can attest to their authenticity, quality and excellent customer service. I will definitely shop here again and absolutely share the website with friends and family!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable copper knee brace.

I really like the 2 knee braces that I bought. I bought both because there was a good offer on. I use the copper one more because it’s very comfortable to wear and I like the design.
I have used lots of knee braces in the past but this one is really comfortable and doesn’t slip down when I wear it.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Back brace perfect for me.

I ordered a back brace after breaking my back and needed to ensure that I would not suffer from curvature of the spine due to the fracture. The first support was not quite right and after contacting customer services I was assured that another would be sent out to me. This certainly did happen. The new support was exactly what I needed. The quality was very good. Delivery is a bit slow but I was kept informed all the way through so knew when to expect my brace.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy these boots if there is any chance you may need to return them.

This is an update on previous review. I did eventually get a full refund. They also offered me $20 voucher to spend in the future. ( I am unlikely to do this). I still had to pay for the return to a Canada address which cost me half the cost of the boots. I note they have very recently updated their shipping policy . The actual policy ( rather than what may be stated in advertising ) says shipping can take up to 15 days and they also acknowledge that some of their products are made in Asia . They have also admitted to me that they do not have a wharehouse in the UK. My previous comments about the sizing and quality of the boots remain factual.

February 20, 2026
Unprompted review
trywerelieve.com logo

Reply from trywerelieve.com

Hi there, thank you for updating your review and for acknowledging that the refund was successfully processed. We understand your concerns regarding the return shipping cost, sizing, and product quality, and we appreciate you taking the time to share your experience.

We’ve also updated our shipping policy to provide clearer information regarding delivery timelines and international fulfillment locations. Since your refund has already been resolved, we’d genuinely like to understand what aspects of your experience still left you dissatisfied so we can continue improving our service. We remain available by email and are always happy to discuss any remaining concerns with you directly.

Thank you again for your feedback.

— The WeRelieve Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look