trywerelieve.com Reviews 

439
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the products to be effective and comfortable, providing good support for various needs. The quality of the items, such as knee braces and other supports, is frequently highlighted as very good. Additionally, many reviewers experienced excellent and responsive customer service, often receiving free replacements or assistance with orders. However, some customers also noted issues with product sizing, finding items did not fit as expected or that size charts were inaccurate. Delivery times were a common point of concern, with many experiencing longer waits than advertised and unexpected shipping origins. A few other people also felt that some products had poor material quality or deteriorated quickly after use. Additionally, a small portion of people reported poor or unresponsive customer service when issues arose.

What people talk about most

Product

People report positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order, with some reporting that their orders arrived within the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting smooth and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a shoulder brace for my daughter. She received it and immediately put it on to try it out. She wishes that she could have gotten a brace like it right after her rotator cuff surgery. As it... See more

Company replied

Rated 4 out of 5 stars

I bought copper knee supports and a lower back support, both to help with pain from arthritis. I am generally fit and healthy, and stay active, walking at least 5 miles each day with our dog. The knee... See more

Rated 3 out of 5 stars

They respond immediately, my order was replace asap from large to customized medium size. The fitting is great and help my knee recovery , atleast I believed that but after 1 month the knee sleeve don... See more

Company replied

Rated 5 out of 5 stars

I am surprised at the negative reviews. Although I have yet to really test the product- I bought snow boots which I am about to wear on holiday for the next three weeks -the ordering experience and th... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

We Relieve is a health and wellness store specializing in knee patches, knee sleeves, ankle braces, and massagers. Our products are designed to provide pain relief, support, and improved mobility for our customers. We prioritize quality and durability, ensuring that our offerings meet high standards for effectiveness and comfort. Customer satisfaction is paramount, and we offer free size replacements to ensure a proper fit. Our team of experts provides personalized advice to help customers make informed decisions about their health and wellness needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

439 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(439)

189 reviews in the last 12 months

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Rated 5 out of 5 stars

A very good back support

My recent purchase of a back support has been very successful. I wear the brace when I am standing or walking for long periods of time. I have discovered that the lower back aching has been substantially reduced with the use of this device. It fits well and is quite comfortable. In my books it is very useful.

February 19, 2026
Unprompted review
Rated 4 out of 5 stars

Comfortable and unobtrusive support

I bought copper knee supports and a lower back support, both to help with pain from arthritis. I am generally fit and healthy, and stay active, walking at least 5 miles each day with our dog. The knee supports I wear daily. They are comfortable and unobtrusive, and definitely give a degree of support and comfort. I am not expecting miracles - I'm 77 - but I feel these help to keep me active and happy. The back support I wear when needed, mostly in the mornings if my back feels a bit weak and achy. It fits well and is mainly comfortable, preventing me from sudden movements that might cause pain - and most important of all - it does not spoil my figure!.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

These Winter Snow Boots are Great

I'm giving this experience top marks because of the product itself and because I have received great service. Initially I ordered the Winter Boots in US6.5 for a winter holiday in Japan when I would be in very cold, snowy and icy places. When they arrived, I felt they were a little tight and that I should exchange them for the next size. I was worried though that the new pair wouldn't arrive in time (I'm in Australia) so contacted Customer Service. Their quick and efficient response meant I received the parcel in good time. The boots themselves performed very well. I have metatarsalgia and need arch support. I was able to wear gel pads under the ball of my foot inside the boots and was comfortable, warm and dry in them all day birding in Hokkaido.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

The product is great and the…

The product is great and the transaction Was also great. The product works like a charm
I feel great when I'm wearing.It was a little confusing at first on putting it on but after we figured it out it's very easy thanks alot!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Can’t believe some of the negative…

Can’t believe some of the negative reviews on here. My knee supports arrived promptly but were too large. The company provided a smaller pair free of charge. The supports are comfortable, I wear them all the time for DIY gardening etc. as well as walking. Whether they can delay or avoid surgery, I’m not sure but my knees have not deteriorated much since I started using them.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

positive experience with knee braces

Wearing your knee braces for the past two years. Getting great support from them, walking comfortably since I started using them. Couldn’t imagine trying to walk 5km without them now. Have recommended them to friends and have no hesitation in continuing to do so. Keep up the good work!

February 14, 2026
Unprompted review
trywerelieve.com logo

Reply from trywerelieve.com

Hi there,

Thank you so much for your wonderful feedback! We’re truly happy to hear that our knee braces have been supporting you for the past two years and helping you stay active and comfortable. Your recommendation to friends means a lot to us.

We also noticed that your review may have accidentally been submitted as a 1-star rating, even though your comments were very positive. If this was unintentional and you’d like to update the rating, we’d really appreciate it — but either way, thank you again for your continued support!

— The WeRelieve Team

Rated 5 out of 5 stars

Great boots, not to be missed.

These boots are comfortable, warm and waterproof. Most importantly, they provide stability-and at 88 years old, I need all the help I can get.
Let's not forget to mention that they are also very good looking and they are very good value for the price.
I should mention that one should buy a half size up as they fit a little small. Do that and you have the best little boot.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased with this company.

I am very pleased with this company and especially with their customer service. I ordered a pair of boots but the were the wrong size. I contacted the company and without question they posted another pair which I received and they fit perfectly.
Hard to beat that sort of service. I can recommend this company to everyone. 👍 PS. I forgot to mention that I didn't have to send back the original boots. We Relieve suggested I give them to a charity and I did just that. 5 stars.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Beige Air Cushion Orthopedic shoes

I ordered Aur Cushion Orthopedic shoes from you!
I recieved my shoes around the delivery date & in very good new order! They were sent without damage & they were in excellent condition, fitted well & are so comfortable to wear too! LOVE THEM - tick, tick tick
Thankyou Lisa

February 14, 2026
Unprompted review

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