T S Gas Reviews 

54
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tom, the TSGas engineer, came when he said he would, and repaired my gas fire which required replacing the "Mertik" receiver. He had the part in his truck – extra credit for that! All done and dusted... See more

Rated 5 out of 5 stars

TS Gas are easy to deal with, professional and offer a complete service. I am very happy with the work they have done and the team involved.

Rated 5 out of 5 stars

Second opinion saved over £1000 A repair from another company exposed or caused a slow drip from our overflow pipe. Quoted a lot of money from the original company for replacing a lot of the... See more

Rated 5 out of 5 stars

I would like to recommend TSGas. TSGas replaced my central heating boiler three weeks ago and it has been working perfectly ever since. Charlie did an excellent job. He was punctual, polite, profes... See more

Company details

  1. Home & Garden

Written by the company

TS Gas specialises in boilers, heating, renewable energy and bathroom installation services in Reading & surrounding areas to help its domestic and commercial clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(54)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class work

Tom, the TSGas engineer, came when he said he would, and repaired my gas fire which required replacing the "Mertik" receiver. He had the part in his truck – extra credit for that! All done and dusted in an hour, first class work.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend the work carried out…

I would recommend the work carried out by TS Gas From accepting my initial enquiry through to payment, good service, lovely people and communicated well at all stages. Fixed my non-flushing toilet quickly and left the room spotless after completion. I would definitely recommend this company.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Second opinion saved over £1000

Second opinion saved over £1000

A repair from another company exposed or caused a slow drip from our overflow pipe. Quoted a lot of money from the original company for replacing a lot of the system. Decided to call TS Gas for a second opinion.

Tom came to triage, was very knowledgeable, and had different solutution for a fix that smaller, quicker and cheaper. The work was booked in for a few days later and completed in a couple of hours by two different engineers, who were equally professional. No leak since.

Very happy with the service and will be using TS Gas again.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with recent job

Very pleased with recent works carried out by TS Gas Ltd. From enquiry through to payment, the team were courteous, punctual, efficient, communicated well at all stages and left a spotless environment upon completion. I would definitely recommend this company.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The refit of bathroom

The refit of my bathroom was very professional. All items were perfectly specified and the installation cannot be faulted. The workman was extremely polite, helpful and hard working.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Tom at T.S Gas

Excellent service from Tom at T.S Gas

Arrived as expected very efficient clean and tidy service of boiler and gas fire.
Very knowledgable about problems especially in relation to smart thermostats etc.
Highly recommended

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Caring gas fitter

My gas coal effect fire stopped working. I originally asked Tom to fix it. It was over 30 years old and they don’t make that sort any more. Rather than buying a complete new fire he was able to get me an insert fire with new coals and all is great. The young man who fitted it was very helpful and very tidy. He also fitted a cowling cover on my chimney pot on the roof.
Can’t recommend this company highly enough

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

First class service !

I recently used TS Gas for a repair to my Mum's fire.
Tom was an exemplary professional who went out of his way to accomodate my Mum forgetting the initial appointment. I was kept well advised throughout the process and the repair was completed very swiftly once the required parts arrived. I would not hesitate to recommend them to anyone reading this review .

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using TSGas's fireplace service, and I couldn't be more impressed. From start to finish, the Engineer (Tom) was professional, punctual, and incredibly knowledgeable. Tom thoroughly inspected, repaired and cleaned our fireplace, ensuring it was safe and efficient for the colder months ahead. Tom was friendly, answered all my questions, and even gave us helpful tips for maintaining the fireplace. The quality of his work was outstanding, and the difference in performance is remarkable. I highly recommend TSGas to anyone looking for reliable and expert fireplace services.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service right from the start

Excellent service right from the start. I left a message one evening and received a call back first thing the following morning. Efficient booking and able to provide a timely appointment. Engineer arrived on time. Cannot recommend more highly!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

T S Gas was recommended to me and has…

T S Gas was recommended to me and has proved
five star. From the estimate to the successful completion of an unstraitghtforward job, I have been
completely satisfied by all that has been accomplished: reliability, quality of work, attention to
detail and straightforward to deal with.
I have no hesitation in recommending them highly.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Competent and professional

TSGas have been perfect - especially as an overseas landlord. They were communicative, punctual and organised and my tenants are pleased with the work they did which fully resolved the issue. I highly recommend them.

July 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look