TSL Heating & Plumbing Reviews 59

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

TSL recently carried out work on installing a walk in shower and tiling our toilet. The work was carried to an exceptionally high standard. The TSL team were extremely professional, punctual, polite a... See more

Company replied

Rated 5 out of 5 stars

TSL heating and plumbing are a very good, professional company who recently carried out work on a faulty bath. Helen in the office was very helpful and Mike fixed the problem quickly and efficiently.... See more

Company replied

Rated 5 out of 5 stars

Exceptional. New boiler (oil) fitted over 2 days. Not an easy job with 3 foot stone walls but meticulous workmanship and care. We have used this firm for 7 years now and their service and skills a... See more

Company replied

Rated 5 out of 5 stars

Used TSL for about 18 months now, been renovating a house, needed new boiler/hot water tank, new rads throughout/ change weird old pipe work etc.... they also fitted a bathroom and ensuite. Personally... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

Welcome to TSL Heating and Plumbing, We specialise in central heating, boiler installation & repair, plumbing services in Newport & surrounding areas.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Boiler Installation for Xmas

Thank you for a highly efficient and professional job in replacing our boiler in time for Xmas. Your courteous staff completed the work on time and with minimal fuss. Very impressed.

December 24, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you for a great review, we will pass on your praise to all involved.
Have a great Christmas & Happy New Year

Rated 5 out of 5 stars

Excellent and professional service.

Excellent! service I was scammed £150 by ERG Facilities Limited but thank God you guys brought happiness in my family in just 10 minuets after you attended my property. It was like a magic touch so professional salute TSL team £48 reasonable price.

December 13, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Hello. Thank you for your review. We pride ourselves on our customer service and I will pass on your comments to the engineer, Kind regards TSL Heating and Plumbing

Rated 5 out of 5 stars

Fabulous service couldn't fault…

Fabulous service couldn't fault anything very professional company

September 27, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Mr Whiteman for leaving us such a kind review. I will pass your comments to all the team. Kind regards TSL Heating and Plumbing

Rated 5 out of 5 stars

Top marks - well deserved!

Many thanks for the bathroom works completed at my mum's this week. Tom and Julian completed a lovely job and were so respectful to my mum and to her home. I'm very happy to provide a 5* company with a 5* review.

September 26, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Janet for your lovely review. We are very pleased both you and your mum are happy with the new bathroom. We will pass your comments on to Tom, Julian and all the team. Kind regards TSL Heating and Plumbing

Rated 5 out of 5 stars

TSL recently fittedboiler replacement

TSL recently fitted
A new boiler for us. we found Grahame & Jake who fitted it to be very clean and tidy workers who did a great job. The whole experience with TLS was positive. We would recommend them to anyone who wants a reliable, cost effective,quality job doing. We would use them again anytime.

September 11, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Mr Campbell for your kind review. I will pass your comments on to Graeme, Jake and the rest of the team. Kind regards TSL Heating and Plumbing

Rated 5 out of 5 stars

This is the third time we have used…

This is the third time we have used this company. Each time they have been quick, efficient and tidy. The work carried out to a very high standard with cheerful polite personnel.

Highly Recommended

R Parkinson

July 10, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Hi Mr Parkinson
Thank you for your kind words and for your excellent review on Trustpilot which it is very much appreciated. I will pass on your comments to all the team.

Rated 5 out of 5 stars

Can’t speak highly enough of TSL Heating

Had a brand new oil boiler installed and existing tank flushed. Can’t speak highly enough of TSL Heating. Great service, very professional, provided some great advice and we’re also very competitive in price. All engineers were polite, helpful, highly qualified and extremely efficient. I will continue to do business with TSL Heating! Thank you all very much for a fantastic service. It’s been a pleasure doing business.

May 25, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you for taking the time to give all the team such a wonderful view.

Rated 5 out of 5 stars

New booster pump plumbed into water…

New booster pump plumbed into water system. Guys arrived on time, laid protective screen on carpets and worked diligently till job completed. The guys were polite and informative, the admin team efficiently dealt with my queries and I would certainly use TSL again....

May 25, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Mr Lillywhite for taking the time to write a lovely review. I will pass your kind comments on to all the team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Reliable, professional, highly recommended.

May 11, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Mr Kelly for taking the time to post an excellent review, it is very much appreciate by all the team. Kind regards Helen

Rated 5 out of 5 stars

TSL installed a new Worcester boiler…

TSL installed a new Worcester boiler for us and they were excellent. They provided a quick, professional and courteous service from the quote to the completion of the job. The engineers even did a great job of cleaning up behind themselves when the job was done. I would definitely recommend them to anyone.

May 3, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you very much for taking the time to leave us a review and for your kind words, it is very much appreciated. Kind regards Helen

Rated 5 out of 5 stars

I have used the services of TSL several…

I have used the services of TSL several times over the past three years or so. The most recent being a replacement boiler, plus some system improvements and an additional radiator in a rented property.
I am very impressed by the standard of their work , service and advice.
I have no hesitation I recommending them.

April 15, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Hello Mr Benson. Thank you for taking the time to leave us an excellent review. It is very much appreciated. Kind regards from Darren and the team at TSL Heating and Plumbing

Rated 5 out of 5 stars

The team at TSL have been brilliant…

The team at TSL have been brilliant they go the extra mile to make sure I was informed of the work being carried out and fitted into my schedule so not to cause any distractions while I was there. Now my first call for any work needed

April 8, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Mr Cain for your kind review. It is always good to hear that the team have worked well. I will pass on your kind words to them all. Kind regards Helen

Rated 5 out of 5 stars

Excellent service

Excellent service as always. Would highly recommend.

March 23, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you for taking time to leave a review about our business. the feed back is much appreciated.

Warm Regards
Darren

Rated 5 out of 5 stars

Excellent service from point of contact…

Excellent service from point of contact to the engineer carrying out the work. I would definitely recommend this company to anyone looking to have work done.

March 22, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Many thanks Helen thank you for taking time to leave a review.
We are pleased that you are happy with the work we have done for you and would like to thank you for your continued support and custom.

Best Regards
Darren

Rated 5 out of 5 stars

Give them a call.!

Used TSL for about 18 months now, been renovating a house, needed new boiler/hot water tank, new rads throughout/ change weird old pipe work etc.... they also fitted a bathroom and ensuite. Personally I think their work is first class. Darren (MD), is great to deal with and very helpful. I've met a few of their guys, Graeme (who fitted boiler), Julian (who does the general building work), and both work to a very high standard with a good attention to detail. Claire (in the office), has always been really helpful and efficient. Can't praise them enough.

March 22, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you Mr Fry for such a great review, I will pass on your praise to all the staff involved.
We are extremely pleased that our services have met your expectations and you are happy with all the work carried out.
Again many thanks.

Warm regards from all of us at TSL Heating & Plumbing.

Rated 5 out of 5 stars

Top service from TSL

Top service from TSL. Most pleasant bunch of people who provide a first class service. Many thanks.

March 22, 2019
Unprompted review
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Reply from TSL Heating & Plumbing

Thank you for taking the time to leave a great review it is appreciated.
Look forward to working for you in the future.

Warm Regards
Darren

Rated 5 out of 5 stars

Excellent service

Excellent service, engineer had arrive between the allocated time. They were efficient and they cleaned up after themselves.
Very happy with tsl

November 14, 2018
Unprompted review
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Reply from TSL Heating & Plumbing

Many Thanks for a great review it is appreciated.

Best Regards
Darren

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