Very very disappointing TSN. Toronto Rock wins NLL championship Sunday afternoon in Halifax, against Halifax and we hear nothing about it on any of your media services, Nothing!!! Canada national s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible!!!! Subscribed to tsn without reading the schedule. Couldn't watch the playoffs, the game I wanted wasn't broadcast. I called immediately to cancel, they said no refund. Too bad so sad in ot... See more
We pay $40 a month to watch curling. Which they cover only a limited number of events which seem to be strategically spread across different providers. When we watch on-demand videos they frequently... See more
Totally insane, you have 3 channels showing the same 2 american teams, and the 1 channel showing a canadian play off team is blocked for me??? Why does this happen, Im Canadian, paying canadian fees,... See more
False advertising
I just subscribed to the TSN+ because I love tennis and in on TSN homepage there is a big screen of propaganda that ATP is broadcasted by TSN+. But it's not true. Because today I wont't be able to watch men's semifinals. I am canceling my 2-day subscription.
We never authorized a subscription to…
We never authorized a subscription to TSN+ and now have had a year’s subscription charge made against our credit card. We use TSN through Rogers. TSN is refusing to refund us. How can they do this? This is fraud. Fight back against these suppliers. Change your credit card. How did they get our credit card number? Is Rogers colluding with Bell? The banks and the government need to stop this and punish these media companies.
Can't even watch the Senators play at…
Can't even watch the Senators play at home and I live in Ottawa. What kind of garbage is this!!! TSN is absolutely trash. I'm so tired of paying for this. Bye bye TSN. 👋
Kenzie Lalonde play by play
Love Kenzie Lalonde doing play by play of Sens games. Awesome to have a female voice. I think she’s great!
Deceitful renewal practices
Sold me a "4 month pass" which was actually a "4 month auto-renew subscription" and would not cancel the autorenewal even when I called them right after. Thieves.
Poor scheduling of Women’s Tennis Matches
Once again TSN has messed-up the Australian Open tennis schedule. They should fire their scheduler!! Once again women’s #1 ranked is playing and TSN elects to show a women’s match of two lower ranked players, one of who is Russian!!! I want my money back.
I signed up for TSN+ for the Grey Cup
I signed up for TSN+ for the Grey Cup. Looked on internet and it said that was the one. It wasn't. I phoned and asked for a refund. Woman said TSN/Bell doesn't do refunds. I never got what I paid for. I will NEVER try TSN again. Great public relations!
No ability to opt-out of auto-renewal
There is no ability to opt-out of auto-renewal. And they do not remind you prior to renewal. When you ask to cancel they refuse. Will never sign up for TSN again and I recommend against it!
I paid the monthly rate
I paid the monthly rate. But can’t log on.
terrible service
terrible service - no customer care. they automatically renewed and even though I contacted them minutes after the renewal, they did not return the money. I've never had this kind of experience with a company.
TSN+ has gone downhill
It's been impossible to watch Redzone the past few weeks. Difficulty logging in (provider not available), constant buffering for long periods and "something went wrong" message which keeps appearing and requires you to restart watching. Last year, I didn't mind paying the extra fee for Redzone, but given the current situation, it's just not worth the price.
Terrible customer service
Terrible customer service. Did not deliver what was promised. Tried it foyone day(not even) that was long enough to realize it wasn't for me. Had to pay for a month to find this out. Contacted TSN. No refund. I now understand why they don't offer a free trial period. If they did, subscriptions would drop dramatically. Very disappointed. Not surprised, being that it is owned by Bell media. Very typical of Bell's customer service practices. Last straw for me. Will be cancelling all of my Bell services.
Now has ads before a channel!!
Subscribed to TSN+ for over a year as that’s the only way to get NFL Redzone if you’re a BellTV subscriber. Sucks that there isn’t a “channel” I can go to, as TSN’s app is sh*t.
Starting today (at least for me since I only use it on Sundays), I now have to watch 30 seconds of ads to watch the ad-free station I already paid for!
ADS ADS ADS
I went to watch the live TV through the app on an Apple TV, and had to sit through 30 seconds of ads before the main feed and then switched between the main channels and had to watch 30 seconds of ads every time I switched channels on there live feeds. Canceled the subscription right then.
Thieves
Thieves. I clicked a TSN advertised link to the Man United v Arsenal match today and paid for a month’s service. They didn’t have the rights for this game but refused to refund me. Desperate.
Sports networks in Canada are a lousy…
Sports networks in Canada are a lousy lot.. especially TSN, that have been long serving in Canada. Am a big premier league fan and Maple Leafs fan.. and the two sports are begging here in Alberta. Leafs are normally blocked off due to regional which is perplexing. The Premier league that has over a billion following is non-existent on TSN.. why are we Canadians subjected to mediocrity and lousy sports networks..? Why are we shorthanded in sports viewership compared to other markets. A waste of money & time!
I generally liked TSN app
I generally liked TSN app, but now they don’t write a whole story, forcing you to watch the video (and corresponding advertising).
I hate sitting through TSN ads. I pay for their full service, but they force me to watch ads anyway.
Refund denied after non authorized renewal.
They renewed my subscription without the 1 month reminder. There was no warning that the subscription date was coming and they refused to refund me when I contacted them the same day, as soon as I saw the transaction in my credit card. Customer support is not helpful at all. Tried multiple times with different agents. I will be filling a consumer protection report against them to get my refund. “Under the Consumer Protection Act the contract cannot be renewed automatically unless you receive written notice at least one month before the contract is about to renew.” Avoid them at all costs. This is real. Just look at the amount of people reporting the same issue.
No refund when auto-renewed with no warning
They renewed my subscription with no warning and refused to refund me when I contacted them within 12 hours. Customer support was extremely unhelpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








