Tucan Travel 

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Rated 5 out of 5 stars

We have done five wonderful trips with Tucan in the past and had booked a sixth. The pandemic hit and we got our money back from every other company but Tucan. Gut wrenching. We have had no commu... See more

Rated 4 out of 5 stars

Overall our Inca, Falls & Tango tour arranged through Tucan Travel was great with Machu Picchu & Iguazu Falls being the highlights. Generally the tours organised throughout the trip were good with the... See more

Rated 5 out of 5 stars

We had a wonderful experience traveling with a fun and knowledgeable guide and a terrific group of people diverse in age and nationality. We saw all the highlights in each country and learned a bit ab... See more

Company replied

Rated 2 out of 5 stars

booked a trip early for myself and 3 brothers. Price dropped significantly before departure and Tucan wouldnt budge on any form of refund or credit, meaning I paid around $700 needlessly. In addition... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Aggregator

Information provided by various external sources

We are an adventure travel tour operator running once in a lifetime trips to Europe, The Middle East, Asia, Africa, Central America, South America and Antarctica.


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Rated 5 out of 5 stars

Baltic's with Tucan Travel!

Traveled the Baltic region and had a very well educated and informative guide! I personally liked the time had in each destination, and having centrally located hotels made it even easier!

There is no doubt I wouldn't had been able to squeeze in all that this tour provided I did this on my own!

Looking forward to my next Tucan tour!!

May 13, 2019
Unprompted review
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Reply from Tucan Travel

Hi Eric! Glad to hear you enjoyed your tour of the Baltics and the tour guides made your trip enjoyable :) We hope you'll come back for another adventure soon! All the best Roxy @ Tucan Travel

Rated 5 out of 5 stars

I traveled solo and was skeptical…

I traveled solo and was skeptical because I was going to be on tours for 3-1/2 weeks. My groups were a lot of fun and I met interesting people from all over the world and I'm still in contact with several of them. My guides were all great, very knowledgeable. Some hotels were better than others but I did not take this trip expecting luxury. I carried just my backpack and I felt like it was secure at all times and that includes being on the Inca Trail for 4 days. I would not take this trip unless I was on a tour -- it was nice that I could choose to hang out with people or hang back if I wanted for dinners and downtime. I will definitely use Tucan again for more adventures. They took the hassle and the stress out of planning every little detail and I needed that.

May 13, 2019
Unprompted review
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Reply from Tucan Travel

Hi Allison. Great to hear that you enjoyed your tour of South America and the trek to Machu Picchu! It's lovely to go away for such a long trip :) We hope to see you again in the future. All the best, Roxy @ Tucan Travel

Rated 4 out of 5 stars

good tour agency with very hit or miss guides.

I've now used Tucan for 5 trips. I've had some really really great experiences as well as a couple of complete duds. Mostly because of poor guides. They must not pay their guides much because they seems to get generally a lower quality. The itinerary and value is great though. Especially like Tucan for African tours.

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

Great tour company

Tucan provide clear, honest information about their tours. Their guides are professional and knowledgeable and their tours are well organised and fairly priced. I've done a couple of tours with Tucan and will definitely do more in the future.

May 9, 2019
Unprompted review
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Reply from Tucan Travel

Hi Caroline - we are delighted you enjoyed your recent tour! We look forward to seeing you again in the future :) Best, Emma @ Tucan Travel

Rated 2 out of 5 stars

Booked a trip for Moscow to Warsaw

Booked a trip for Moscow to Warsaw. . things were good until we had to travel 9 hours on a bus to Warsaw, where we arrived at 9:30 PM & our tour was over "after Breakfast". . so my last day of the trip was spent on a bus ride to Poland & no sightseeing of Warsaw!!!!

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience - Tailor Made Trip

I had such a great time in Brazil. I spent 6 nights in Mato Grosso Do Sul. I visited Campo Grande, Bonito and Pantanal. The guide was very knowledgeable and I was able to see many beautiful places like Gruta Do Lago Azul. Snorkelling in a crystal clear water called Rio Da Prata this was an incredible experience, watching the sunrise and sunset in the Amazon Jungle, etc.. The local guides were all very helpful. Is my third booking with them and I must say I'm very happy with Tucan Travel services.

April 23, 2019
Unprompted review
Rated 3 out of 5 stars

Rude traveller

Two trips had a rude, selfish, cheap individual who did 5 trips in all and Tucan did little except warn tour leaders.

April 22, 2019
Unprompted review
Rated 2 out of 5 stars

Disapointed

Felt it was left up to the tucan guest to make there own holiday
get there own way around each town with very little help

April 21, 2019
Unprompted review
Rated 5 out of 5 stars

Clamping or what

Clamping or what, couldn't fault the accommodation, highly recommend small group tours and the tour director always on hand.

April 17, 2019
Unprompted review
Rated 4 out of 5 stars

A great trip covering a lot of ground

A great trip which covers a lot of ground allowing you to see a lot of the country. There were plenty of optional activities to choose from, which allowed people to tailor their holidays, with their budget and their interests. We had a great tour leader who went out of her way to help make and change arrangements for anyone in the group as they needed. The only let down for me was that a couple travelling legs of the tour were by public bus, rather than a private bus for the group, in particular the last leg of 5hrs (or more) back to San Jose.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

We have travelled with Tucan twice now

We have travelled with Tucan twice now. They are well organised and have great itineraries. The guides are very knowledgeable and easy to get along with which makes for a wonderful experience

April 16, 2019
Unprompted review
Rated 4 out of 5 stars

9 days in Cuba

Everything went very smoothly on our tour. We had a fabulous tour guide, who was fun, knowledgeable and organised. We got to visit a lot of places that tourists don’t always get to go. Most accommodation was good. It was interesting and I got to know so much about Cuba.

April 16, 2019
Unprompted review
Rated 4 out of 5 stars

Egypt, Jordan, Israel - Great tour with a few mishaps.

2 of our 3 guides were exceptional. Guide in Jordan was very knowledgeable but was unenthusiastic and did not communicate well with the group.

Accommodations were all good except for hotel in Aswan. Falucca sail and overnight along with crew and food was great. Hotel on Dead Sea was exceptional. Drawback was that we were forced to eat all of our suppers there due to hotel location.

All sites visited in Egypt, Jordan and Israel were incredible. Dome of the Rock and Wailing Wall in Jerusalem should be included in tour.

Airport transfer from Cairo to Amman was a nightmare. Toucan should be aware that credit card used to purchase flight tickets along with passport of credit card user is required to get tickets. All five tickets were suspended until we were able to contact Toucan and have photo of card and passport sent to us. An hour to get tickets!

Guide and driver were not present when our group arrived in Israel. No contact number had been provided in case of emergency. Only after contacting a UK Toucan Representative were we informed that they were on their way, 45 minutes late.

April 15, 2019
Unprompted review
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Reply from Tucan Travel

Hi Priscille - thank you for taking the time to leave a review! We are so pleased you joined us in Egypt, Jordan and Israel and enjoyed the itinerary. The training of our guides is of upmost importance to us so we will investigate the mishaps that you experienced. Thank you again for your feedback and we hope to see you on another adventure in the future! Best, Rosanna @ Tucan Travel

Rated 5 out of 5 stars

Jewels of Sri Lanka

The itinerary, the Tucan team, transport and locations… All exceeded my expectations. Tucan brought Sri Lanka to life. Highly recommended!

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Costa Rica trip

We travelled to Costa Rica with Tucan Travel. We had a great time and I would totally recommend it to everyone!:) Our tour guide was such a nice guy and he was also taking us to really nice places for food etc. The optional activities are also a must - don't miss them!

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Tucan Tours suits my style

Tucan Tours suits my style
The balance is just right between included activities and tour leader and optional. You can join the group, or go your own way some days and this keeps the dynamic fresh. We shared with a great bunch of people, this along with well paced itinerary and super tour leaders made our recent two trips just perfect. Well almost. Travel never is perfect, that's the whole point. ;)

March 31, 2019
Unprompted review
Rated 5 out of 5 stars

Vietnam

It's basic, but good and everything as expected. Would do the tour with Tucan again.

March 29, 2019
Unprompted review

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