Delivery and purchase was great. Item is a bit tricky to put together until you work out a system. All holes in racking had to be eased open/ widened with a tool to allow side bars to fit in properly.... See more
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Review summary
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Reviews shaping this summary
The Storalex shelving from Tufferman arrived quickly and went up quite easily. The most troublesome part was getting the shelf supports in place on the corner unit. A rubber mallet is essential as... See more
Company replied
Delivered promptly and left in a safe place even though we were not in when the order was delivered. Anoyingly there were no instructions enclosed. Fortunately I had previousely erected a similar p... See more
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Garage floor tiles appear to be well constructed and robust enough to take weight of very heavy car. Not lain yet. Delivery is reasonably quick but free delivery for large orders would be appreciated.... See more
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Company details
Written by the company
Tufferman specialise in sturdy garage and warehouse shelving units. Supplier of heavy duty STORALEX® shelves.
Tufferman - Simplifying Storage
Written by the company
Contact info
Unit 4 Galleywood Industrial Estate, Chelmsford, CM2 8RF, Essex, United Kingdom
- 0203 764 9380
- sales@tufferman.co.uk
- www.tufferman.co.uk
4.4
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Great product
Great product, but would have been great to have had assembly instructions included.
June 29, 2026
Reply from Tufferman
Dear Customer,
Thank you for your feedback. We’re pleased to hear that you’re happy with the product.
We appreciate your comment regarding the assembly instructions and will share this with our team as we continue to improve our customer experience.
Thank you for choosing us, and we hope you enjoy your shelving.
Louise, Customer Service
Reply from Tufferman
Dear Customer,
Thank you for your great review! We’re pleased to hear that you’re happy with your product.
We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
The product is great
The product is great, very sturdy shelving units. Skip adding on the plastic storage boxes. They are very light weight, flimsy, easily breakable.
June 29, 2026
Reply from Tufferman
Dear Joel,
Thank you for your honest review! We’re delighted to hear that you’re impressed with the quality and sturdiness of our shelving units. We appreciate your feedback regarding the plastic storage boxes and will share your comments with our team as we’re always looking for ways to improve our products and accessories.
Thank you for choosing Tufferman, and we hope your new shelving provides a great storage solution for your needs!
Louise, Customer Service
Reply from Tufferman
Dear Philip,
Thank you for your excellent review! We’re pleased to hear that you were happy with the delivery service. We appreciate you taking the time to share your experience.
Thank you,
Louise, Customer Service
Tufferman shelving
Arrived a day earlier than stated.
Easy to put together and just what I needed for organising the garage.
600mm wide means they are stable without attaching to the wall.
June 29, 2026
Reply from Tufferman
Dear Stephen,
Thank you for your 5 star review! We’re delighted to hear that your shelving arrived ahead of schedule and that you found it easy to assemble.
We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
Reply from Tufferman
Dear Mark,
Thank you for your excellent review! We’re delighted to hear that you’re happy with the value, delivery speed, and customer service you received.
We really appreciate your feedback,
Louise, Customer Service
Garage floor tiles appear to be well…
Garage floor tiles appear to be well constructed and robust enough to take weight of very heavy car. Not lain yet. Delivery is reasonably quick but free delivery for large orders would be appreciated.
June 29, 2026
Reply from Tufferman
Dear Mike,
Thank you for your feedback. We’re pleased to hear that you’re happy with the quality and strength of the garage floor tiles and that delivery was reasonably quick.
We appreciate your comments regarding delivery costs and will take your feedback into consideration.
We hope you’re pleased with the finished result once the tiles are installed.
Louise, Customer Service
The delivery driver was polite and…
The delivery driver was polite and professional, the racks were easy to assemble thanks tufferman
July 3, 2026
Reply from Tufferman
Dear Simon,
Thank you for your great review! We’re delighted to hear that your delivery experience was positive and that our driver provided a polite and professional service. It’s also great to know you found the racks easy to assemble.
We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
Very happy with my shelving
Very happy with my shelving. My brother and I put them up in no time.
Good communication with the company and the delivery driver was nice and sent email to say my shelving would be arriving that day.
Shelving strong enough to hold all my junk. Very happy 😊
July 7, 2026
Reply from Tufferman
Dear Margaret,
Thank you for your fantastic review! We’re delighted to hear that you’re very happy with your shelving and that you and your brother found it quick and easy to assemble. It’s great to know that our communication and delivery service helped make your experience a positive one.
We’re pleased that your new shelving is strong enough to keep everything organised and stored safely.
Thank you for your kind words.
Louise, Customer Service
Great Purchase
Lots of options on website, but not clear what was best for us. So rang sales line who were very helpful and helped us decide on right product. Ordered next day del which was excellant. Product seems great went together pretty easily with 2 experienced diy ers. Only criticism, no instructions with goods so had to get them on line.
July 3, 2026
Reply from Tufferman
Dear Simon,
Thank you for taking the time to leave such a detailed review! We’re pleased to hear that our sales team was able to help you choose the right product and that your order arrived promptly with our next-day delivery service.
It’s great to know you’re happy with the quality of the shelving and that assembly was straightforward. We appreciate your feedback regarding the lack of printed instructions and will pass this on to our team as we’re always looking for ways to improve the customer experience.
Thank you for choosing Tufferman, and we hope your new storage solution serves you well!
How can I rate the company when they…
How can I rate the company when they have not delivered the goods?
July 2, 2026
Reply from Tufferman
Dear Wilson,
Thank you for your feedback. We're sorry to hear that your order has not arrived.
We would like the opportunity to look into the delivery issue and help resolve this for you. Please contact our customer service team with your order details so we can investigate the delay and provide an update as soon as possible.
Thank you,
Louise, Customer Service
Guys were great and the shed is perfect…
Guys were great and the shed is perfect
Thanks Karen
July 2, 2026
Reply from Tufferman
Dear Customer,
Thank you for your lovely review! We’re delighted to hear that you’re happy with your shed and that our team provided a great service.
We really appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
Delivery 👍
Delivery as arranged, on day and time allocated.
Packaged well.
Parts all as our order.
Fit together very well.
Recommend to anyone who needs to tidy up there shed.
July 3, 2026
Reply from Tufferman
Dear Customer,
Thank you for your excellent review and recommendation! We’re delighted to hear that your delivery arrived as arranged and that you were pleased with the packaging and accuracy of your order. It’s great to know the parts fitted together well and that your new shelving is helping to tidy and organise your shed.
We really appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
Better Packaging Needed
The shelves were delivered swiftly. One of the packages was open and pieces of the shelves were scattered over the floor of the delivery truck. We were luckily able to check that the driver had retrieved all the pieces by using the instruction sheet. A couple of the MDF shelves had their corners dented. Putting the shelves together was pretty straight forward and the finished shelves are sturdy and fit for purpose. The bottom line is the packaging needs to much better.
July 2, 2026
Reply from Tufferman
Dear Customer,
Thank you for taking the time to share your feedback. We’re pleased to hear that the shelving was straightforward to assemble and that the finished unit is sturdy and fit for purpose.
We’re sorry to hear that the packaging was damaged in transit and that some of the MDF shelves arrived with dented corners. We appreciate your comments regarding the packaging and will share them with our team to help improve our delivery process.
Thank you again for your feedback and support.
Louise, Customer Service
Reply from Tufferman
Dear Colin,
Thank you for your 5 star review!
We’re delighted to hear that you’re pleased with both the products and delivery service. We really appreciate your kind words and thank you for choosing Tufferman.
Louise, Customer Service
Reply from Tufferman
Dear Graham,
Thank you for your 5 star review!
We’re delighted to hear that you’re happy with the quality of your shelving and feel it offers great value for money.
We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
Reply from Tufferman
Dear Mr Scott,
Thank you for your 5 star review! We’re pleased to hear that you found ordering easy and that your delivery arrived quickly. We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
TUFFERMAN 5 🌟 Shelving
Easy online portal, great value and quality. Easy assembly and looks great
July 2, 2026
Reply from Tufferman
Dear Julien,
Thank you for your fantastic review!
We’re delighted to hear that you found our online ordering process easy to use and that you’re happy with the value, quality, and appearance of your shelving. It’s great to know the assembly was straightforward too. We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
arrived very quickly and good assembly…
arrived very quickly and good assembly instructions, great value for money and well made.
July 2, 2026
Reply from Tufferman
Dear Customer,
Thank you for your excellent review!
We’re pleased to hear that your order arrived promptly and that the assembly instructions made the setup process straightforward. It’s great to know you’re happy with the quality, value for money, and the build of your shelving.
We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
Reply from Tufferman
Dear John,
Thank you for your excellent review! We’re delighted to hear that you were happy with the service you received. We appreciate your feedback and thank you for choosing Tufferman!
Louise, Customer Service
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