Turbico Reviews 29

Reply from Turbico

Jul 4, 2023

Hi Jermaine,

Thank you for your feedback.

We're sorry to hear that you are having a hard time with collecting your winnings.

Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.

If that's the case, you'll be told what you need to supply and how the document or image should appear.

Furthermore, all payment methods utilized should be confirmed as a license holder obligation.

If you could kindly supply me with your email address, I would be more than happy to look into your account.

Sincerely,
Turbico Casino

Reply from Turbico

Jan 4, 2023

Hello Lukas,

Thank you for your feedback.
We're sorry to hear that you are having a hard time with collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply us with your email address, we would be more than happy to look into your account.

Sincerely, Turbico Casino

Reply from Turbico

Jun 20, 2022

Hello Mateusz,

Thank you for your feedback!
We are happy to have you as part of our Turbico family :)

Wish you great gameplay!

Reply from Turbico

Jun 20, 2022

Hello Casinofreunde,

Thank you for your input. Your feedback allows us to improve the services we offer to our players.

We're sorry to hear that your gaming experience wasn't as enjoyable as we would have hoped.

Please know that our GENERAL BONUS TERMS AND CONDITIONS, which you agreed to when you signed up, indicate that "the maximum bet with an active bonus is 5 EUR, 5 USD, 50 NOK, 7.5 CAD, 75 ZAR, 20 PLN, 7.5 NZD." Larger bets may result in the seizure of bonus assets, free spins, and any profits made with bonus money."

You can find more information about that here: https://www.turbico.com/en/bonus-terms

Also, please know that you can always cancel any bonus you received on the bonus page on your account.

We would love to look into your account if you could please provide us with your email address.

Reply from Turbico

Feb 18, 2022

Hello heer,
We're sorry for the inconvenience!
Our team is constantly working on improving our service and we would like to make your gambling experience comfortable and exciting.
I would be happy to assist you with this issue.
Would you please kindly provide me with the email address that was used for your account? So we can investigate this case and find the best solution for you.
Looking forward to your reply and thank you in advance!