Fantastic service from Turners Retreat. I needed a bulk order of something so reached out by email to confirm before ordering. Quick response, with a bulk discount offered, and order confirmed the sam... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Turners Retreat proudly supports woodturners and craftspeople, providing a diverse product range, along with reliable advice and excellent service.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick efficient service and quick…
Quick efficient service and quick delivery.
Good product. Only comment is to make sure of size when drilling. Not included in the package. Also is it possible to just buy one item and not a pair?
Long wait
The order took a long time before it was dispatched plus post and packing was expensive
Prompt service with good quality.
Prompt service with good quality product. Just what I wanted.
Really good service
Very happy with the timber they selected and sent to me. Great service.
Bought brass Ferrals and they were…
Bought brass Ferrals and they were brilliant quality. Very pleased with them
No particular reason
Items i ordered were just what i wanted…
Items i ordered were just what i wanted and at a good price, so much so I've ordered more for my project. Good all round service,many thanks.
Good communication over the telephone
Good advice from staff who and know their subject and will show an interest and offer advice if requested. Prompt efficient service & delivery
The speed of the delivery the choice of…
The speed of the delivery the choice of products and to be informed of when to expect the delivery.
The price of the products are pretty good
Always great service but delivery days…
Always great service but delivery days were quite considerable on my last two orders which to be fair on my last order I was informed and time of purchase so if I need something quicker I will definitely buy elsewhere 👍
A good firm to deal with
Great products, especially for those work in pyrography.
Good quality with new products being added all the time.
GOOD SERVICE EXCLLENT GOODS
Arrived in good time and good order
Arrived in good time and good order, very happy with my purchase, I had to scour the Internet for twist bullet pen kits at a reasonable price. But found it with Turners Retreat. Very happy.
Great product
Great product, but took ages to come. Despite being other options to buy at similar prices with a 24 hr delivery promise, I decided to buy more locally and it took nearly a week to arrive… it’s just frustrating as I just wanted to crack on with my project
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








