TV Bed Reviews 

1,439
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the beds, noting their luxury features and excellent value. Many found the ordering process easy, appreciating the smooth, on-time delivery and professional installation. The staff are frequently commended for being friendly, helpful, and providing excellent service, including personalized follow-up. However, some customers also noted issues with their orders, experiencing problems with missing components, damaged parts upon arrival, or incorrect items. There were also instances of delivery delays or non-deliveries, causing inconvenience for a few. Some reviewers reported difficulties with after-sales support, including unresolved issues like persistent product smells or failure to provide replacement parts.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the high quality, sturdiness, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing the beds as sturdy, well-built, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent service... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more

Company replied

Rated 5 out of 5 stars

We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more

Company replied

Rated 5 out of 5 stars

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more

Company replied

Rated 5 out of 5 stars

Purchased the Astra Ottoman bed in cream as a bundle with mattress and LG smart nano cell tv. Quality is suberb! Went to the showroom first then placed order on their very easy to use website. Deliver... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,439)

268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most helpful and easiest company to buy…

Most helpful and easiest company to buy from! The bed is INCREDIBLE, so so happy with it and easy put together, so heavy and great condition couldn’t fault it

September 19, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jessica,

Thank you for taking the time to leave your review.

We’re thrilled to hear that you found the whole process easy and that you’re loving your new bed. It’s great to know the quality and condition exceeded your expectations too.

We truly appreciate your kind words, if you ever need anything, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Great customer service.

The delivery was quick. The bed was easy to put together and feels sturdy. We did have a issue with being sent the wrong colour of the side rails, however I phoned up they answered straight away, not only did they apologise they sorted it straight away.

November 7, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hello,

Thank you for taking the time to leave your review.

We're delighted to hear that delivery was quick and the bed was easy to assemble and feels sturdy. We're also glad our team could resolve the issue with the side rails promptly for you.

If you need anything else at all, we’re always here to help!

TV Bed 🛏️

Rated 5 out of 5 stars

Excellent!!!

I had a few questions about the tv bed. I what’s app and they replied super quick really put my mind at ease. Delivery was great completed on the day I selected after purchase. Great value for money. Tv bed has definitely been a game changer for our bedroom due to lack of space. I paid for the installation also which was the chaps did really quick which was a bonus. Definitely worth the money and great quality bed. Would highly recommend and would order from again. Top service from start to finish 🙂

August 18, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jazz,

Thank you for taking the time to leave your review.

We’re delighted to hear you had such a smooth experience, from quick WhatsApp support to delivery and installation. It’s great to know your new TV Bed has made such a difference to your bedroom space and that you’re pleased with the quality and service.

We really appreciate your recommendation and kind words, enjoy your new TV Bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Delivered on time

Delivered on time , helpful customer service and the bed is great

August 6, 2025
TV Bed logo

Reply from TV Bed

Hi Sally,

Thank you for taking the time to leave your review.

We’re really pleased to hear your bed arrived on time and that our customer service team could assist you.

Enjoy your new bed, and please feel free to get in touch if you ever need anything in the future!

TV Bed 🛏️

Rated 5 out of 5 stars

Very professional company providing top…

Very professional company providing top quality service and product. Would highly recommend. Well manufactured solid bed at a reasonable price. Instructions are clear and overall easy enough to build yourself or you can always pay extra to get in built up.

November 5, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jake,

Thank you for taking the time to leave your review.

We’re delighted to hear you’re happy with both the quality of your bed and the service you received. It’s great to know the assembly process went smoothly too!

We really appreciate your recommendation and hope you enjoy your TV Bed.

Kind regards,
TV Bed Customer Service

Rated 4 out of 5 stars

Really pleased with our bed from TV…

Really pleased with our bed from TV Bed.

As far as quality goes, it clearly uses good, solid materials. It looks very nice, and was easy enough to assemble too.

My only criticism is with the delivery timescales. It took a full week after ordering before I was contacted to arrange delivery, and then the nearest delivery slots were a further 2 weeks out, resulting in 3 weeks from order to delivery. I'm probably just spoilt with the multitude of "next day" services we have nowadays, but a quicker delivery would have resulted in the full 5 stars.

August 12, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hello,

Thank you for taking the time to leave your review.

We’re so pleased you’re happy with your new TV Bed and the quality.

We’re sorry to hear your delivery took longer than expected. Our deliveries are usually very quick, so we’ll be speaking with our carriers to understand what caused the delay in your case.

We really appreciate you bringing this to our attention and hope you enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

The service from beginning to end was 5…

The service from beginning to end was 5 star. Couldn’t recommend them enough.

August 1, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Nicola,

Thank you for taking the time to leave your review.

We’re thrilled to hear you received 5-star service from start to finish and that you’d recommend us so highly.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Found this website a few months ago…

Found this website a few months ago when trying to find a new bed. It was the first hearing of them so was a bit skeptical. However, the service received was top notch. The bed was also well made and quite premium. Shipping was done quickly and to the room of my choice. Products have a one year warranty which is a plus. I have recommended friends and family to this store as my experience was excellent.

July 23, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jossett,

Thank you for taking the time to leave your review.

We’re so pleased that we exceeded your expectations and that you found both our service and product quality to be top notch. It’s great to hear your bed arrived quickly, was delivered right to your room, and that you appreciate the added peace of mind from our warranty.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

From start to finish the service we…

From start to finish the service we received was superb. The bed arrived as suggested for delivery. It was well packaged and instructions were easy to follow to put the bed together. It looks wonderful. We thought we were going to have to get a new mattress also but once we put it onto the bed it was perfect and saved us so much money. The tv mechanism works perfectly and the storage under the bed is huge. Highly recommend this company even a follow up call making sure everything was right was very much appreciated.

November 4, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jennifer,

Thank you for taking the time to leave your review.

We’re delighted to hear that everything went smoothly from start to finish, from delivery and packaging to the easy assembly. It’s great to know the bed looks wonderful, that your existing mattress fits perfectly, and that you’re enjoying the spacious storage and TV mechanism.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Great beds I have now purchased my…

Great beds I have now purchased my second bed

November 4, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Lina,

Thank you for taking the time to leave your review.

We’re thrilled to hear that you’ve come back for a second bed. We’re so glad you’re happy with your purchases.

Thank you again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Fast delivery and good quality product.

Fast delivery and good quality product.

August 4, 2025
TV Bed logo

Reply from TV Bed

Hi Fran,

Thank you for taking the time to leave your review.

We're delighted to hear you were happy with the fast delivery and the quality of your new TV Bed.

Thank you again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Excellent quality bed.

Excellent quality bed at a great price. It's now my favourite place to watch TV... and then hide it away when I'm done.
Woukd definitely recommend.

August 2, 2025
TV Bed logo

Reply from TV Bed

Hi Simon,

Thank you for taking the time to leave your review.

We’re so pleased to hear you’re enjoying your new bed and love the convenience of being able to tuck the TV away when you’re done watching. It’s great to know you’re happy with the quality and value too.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Great bed along with great customer…

Great bed along with great customer service and delivery. Delivered perfect and prompt the installation guys were really helpful and prepared to have everything perfect.

Customer service guys over the phone were perfect, on hand ready to help. Appreciate the service 10/10

October 30, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Ed,

Thank you for taking the time to leave your review.

We’re thrilled to hear that everything went smoothly, from the prompt delivery to the helpful installation and our customer service team’s support. It’s fantastic to know you’re so happy with both the bed and the service you received.

Thank you again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Great beds & accessories

Great beds & accessories. We’ve had several beds from tvbed along with mattresses & lighting options. The quality of the product is exceptional and the delivery & installation services are vfm. We’ve always been kept informed and the installers are polite, courteous and efficient.

July 1, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Steven,

Thank you for taking the time to leave your review.

We’re delighted to hear that you’ve chosen us for multiple purchases and that you’ve been consistently pleased with the quality, value, and service. It’s great to know our delivery and installation teams have provided such a positive experience each time.

Thank you again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Amazing bed.

Bed is really well made, the most sturdy bed I have ever owned. Really happy with it, tv mechanism works perfectly. Great customer service, polite and friendly staff I would highly recommend.

August 21, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Paul,

Thank you for taking the time to leave your review.

We’re thrilled to hear how happy you are with your new TV bed and that you’ve found it to be sturdy and well made.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Overall brilliant!

Delivery was efficient, had a small problem with the bed which was solved with no issues at all and followed up to make sure all was well. Really nice quality.

July 31, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Laura,

Thank you for taking the time to leave your review.

We’re glad your delivery went smoothly and that our team was able to quickly resolve the issue for you. It’s great to hear that everything was followed up and that you’re pleased with the quality of your bed.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Great bed and service

Easy to order with plenty of delivery date options. Tv double bed perfect for my teen. Opted to have the bed assembled and the two guys who did this were great-knew what they were doing so it didn’t take them long. Cleared away the package and were respectful to my property. Overall a great service from start to finish.

August 1, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hello,

Thank you for taking the time to leave your review.

We’re so pleased to hear that your ordering and delivery experience went smoothly and that your teen is loving their new TV bed. It’s great to know our assembly team made things easy and left everything tidy.

Thanks again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 5 out of 5 stars

Definitely recommend

I ordered the Capella ottoman bed for my sons and it’s great was easier than I thought to put up and the mattress is brilliant I need one for myself now..
definitely recommend

July 7, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Jenny,

Thank you for taking the time to leave your review.

We're delighted to hear that your sons are loving their new Capella ottoman TV bed and that you found it easy to assemble. It’s great to know that the mattress met your expectations too.

Thanks again for choosing us.

Kind regards,
TV Bed Customer Service

Rated 1 out of 5 stars

Faulty products

I had ordered a double tv bed but the tv mount wasnt actually fixed to the footboard iv contacted the company multiple times but eventually they stipped replying after i had asked for a refund

September 9, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Ben,

Thank you for your review.

We’re sorry to hear you’ve been disappointed with your experience. The issue with the TV mount was reported to our team, and a technician visit was arranged to fix it. Our technician operates on specific weekdays and while we understand your request for a Saturday appointment, those slots are limited and difficult to accommodate.

You were therefore placed on a waiting list for the next available Saturday slot. We apologise for the inconvenience this has caused and for any frustration due to the delay in getting the issue resolved.

Please contact us direct to re-confirm how you’d like to proceed.

Kind regards,
TV Bed Customer Service.

Rated 5 out of 5 stars

Great product and service

Bought a small double bed with mattress. All installed on time by couple of guys, all very courteous and efficient. Had the bed for afewmonths now and very pleased with it. Well done

August 14, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Hi Alan,

Thank you for taking the time to leave your review.

We’re delighted to hear everything went smoothly with delivery and installation, and that you’re still really pleased with your bed after a few months.

Thank you again for choosing us and enjoy your new bed!

Kind regards,
TV Bed Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look