TV Bed Reviews 

1,438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of products, often highlighting features like TV mechanisms and spacious storage. Many found the delivery process smooth and efficient, with staff described as polite, helpful, and professional, ensuring a delightful overall experience. However, some customers encountered delivery issues, including delays, non-deliveries, or receiving incorrect, damaged, or incomplete items. A few also reported product quality concerns like persistent odors or structural problems, and found post-delivery support challenging for issue resolution.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the high quality, sturdiness, and... See more

Quality

Customers had positive experiences with quality, frequently describing their beds as sturdy, well-built, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and efficient... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent from start to... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom. The... See more

Company replied

Rated 5 out of 5 stars

We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge up... See more

Company replied

Rated 5 out of 5 stars

Purchased the Astra Ottoman bed in cream as a bundle with mattress and LG smart nano cell tv. Quality is suberb! Went to the showroom first then placed order on their very easy to use website. Deliver... See more

Company replied

Rated 5 out of 5 stars

In a world where customer service consists of a AI bot and frustrating options, TV Bed are a breath of fresh air. This will he the 2nd purchase from the team, customer service is outstanding, bed... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,438)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with our tv bed

Really pleased with our tv bed. Colour is perfect. Quick delivery. Would definitely recommend.

December 2, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re so pleased to hear you’re happy with your TV bed and that the colour is perfect.

Great to know delivery was quick too. Thanks again for recommending us.

Rated 5 out of 5 stars

Great offer for alpha tv bed on their website, don't miss out! 🎉

Tvbeds are legends in prices and service!
I bought the alpha manual lift tv bed and it was worth it. I don't leave my room as much now but these sacrifices have to be made for comfort and entertainment. Everything from purchasing to the second delivery was spot on. I had an issue with the tv, with it arriving broken and after getting in contact with their customer service team (very lovely people) it was resolved quickly and a replacement sent out quite literally the next day. So would I recommend them to everyone? 100% 👍🏼

December 5, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re thrilled to hear you’re loving your Alpha manual lift TV bed, comfort and entertainment is a pretty good trade-off :)

We’re really sorry the TV arrived broken, but we’re glad our customer service team got it sorted quickly and that the replacement reached you the very next day.

Thanks again for recommending us and enjoy your new bed!

Rated 5 out of 5 stars

Love my tv bed

Beautiful bed. Looks fabulous. Saves space in bedroom not needing a unit for TV to stand on which makes way for a dressing table! Telephone calls answered quickly and helpful staff. Highly recommended.

November 14, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re delighted to hear you love how the bed looks and that it’s helped save space in your bedroom, making room for a dressing table is a win!

It’s also great to know our team were easy to reach and helpful when you called. Thanks again for recommending us.

Rated 5 out of 5 stars

Amazing company

Amazing company. We ordered a bed just before Christmas - unfortunately it arrived with the wrong coloured headboard. However the customer service was absolutely incredible and the fault was rectified in the days before Christmas which was just amazing. Second to none. Would highly recommend and will definitely use again!

December 18, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review! We’re really sorry the bed initially arrived with the wrong coloured headboard, but we’re delighted we could put it right for you in time for Christmas.

Your kind words about our customer service mean a lot. Thanks again for the recommendation, and we’d love to help you again in the future!

Rated 5 out of 5 stars

Perfect!

I am so pleased with my bed from this company. I love it so much! Delivery was prompt and customer service was so helpful when I had questions. The bed is perfect. I can’t recommend them enough

December 3, 2025
Unprompted review
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Reply from TV Bed

Thank you for your review! We’re genuinely so pleased to hear how much you love your new bed.

It’s great to know delivery was prompt and that our team could help with any questions along the way. Thank you again for recommending us.

Rated 5 out of 5 stars

Good products and delivery service

Good communication about order and delivery. Good quality products and installation was quick.

December 15, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear everything was clear around ordering and delivery, and that you’re happy with the quality. Great to know the installation was quick too, we hope you enjoy your new TV bed for years to come. If you ever need anything, just give us a shout.

Rated 5 out of 5 stars

What a fantastic company and bed

What a fantastic company! The bed is superb, great quality, easy to assemble. The mattress really high quality also. The company overall went above and beyond to ensure we had this before xmas, I can’t thank you enough. Would highly recommend

November 9, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re absolutely delighted to hear how happy you are with the bed and mattress, and that you found everything easy to assemble.

Going the extra mile, especially to make sure it arrived before Christmas, is something we’re always happy to do, so it means a lot to know it made a difference. Your recommendation truly means a lot.

Rated 5 out of 5 stars

Very happy with the product and…

Very happy with the product and customer service

November 9, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you’re happy with both the product and our customer service. Enjoy your purchase, and thank you for choosing us.

Rated 5 out of 5 stars

Where do I start I spoke to lovely man…

Where do I start I spoke to lovely man called rob from start to finish was best experience I could have asked for clear throughout and extremely helpful sorted my problem within minutes couldn’t fault him whatsoever very professional and lovely chap thank you very much ROB an extremely Satisfied customer I must say

January 9, 2026
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re absolutely delighted to hear about your experience with us.

Providing clear, helpful, and professional support is exactly what we aim for, and it’s fantastic to know we was able to resolve everything so quickly and make the experience such a positive one for you.

Enjoy, and thank you for choosing us.

Rated 5 out of 5 stars

Bed is great

Bed is great, great quality and a lovely addition to the room

November 7, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re so pleased to hear you’re happy with the quality of the bed and that it’s a great addition to the room. Enjoy, and thank you for choosing us

Rated 4 out of 5 stars

Good communication

We had a problem with an incorrect box delivered as part of our order which we didn’t realise until we came to assemble the bed over the Christmas break for our daughter’s birthday. Unfortunately the warehouse was closed until the 5th January so the problem couldn’t be resolved initially, but we received a call shortly after Christmas to explain the situation and the correct box was delivered the first week back in January. I appreciate that someone took the time to update us over Christmas and we’re really happy with our now assembled bed.

December 10, 2025
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Reply from TV Bed

Thank you for your review. We’re really grateful for your understanding and patience, especially given the timing over the Christmas period and your daughter’s birthday.

We’re sorry again for the incorrect box being delivered initially, but we’re pleased we were able to keep you updated and resolve the issue as quickly as possible once the warehouse reopened. It’s lovely to hear that you’re now happy with the assembled bed.

Thank you for choosing us, and we hope your daughter absolutely loves her bed!

Rated 5 out of 5 stars

Excellent service

Excellent service from order to delivery. Would definitely recommend. Obsessed with my new bed! It is stunning! If you are considering buying one you have nothing to worry about getting them from this website!

November 5, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re absolutely thrilled to hear you had such a great experience from order to delivery, and even more so that you’re loving your new bed, stunning is exactly what we aim for!

Enjoy every moment in your new bed, and thank you again for choosing us.

Rated 5 out of 5 stars

Really good experience from start to finish

Really good experience from start to finish. Friendly & helpful in-store staff, easy ordering online, & great customer service (particularly helpful when I needed to delay delivery twice due to over running renovations!) The quality of the bed is excellent, and it’s well worth paying the extra for installation, the guys had it up in no time! I’m delighted with my bed, thank you!

November 4, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you had a great experience from start to finish, from our in-store team through to ordering online and delivery. We’re especially glad we could help accommodate the delivery delays around your renovations.

It’s wonderful to hear how pleased you are with the quality of the bed, and that the installation service was worthwhile. We hope you enjoy your bed for many years to come.

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly. Bed is really good quality. Daughter is very happy.

July 17, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear that the bed was delivered promptly and that you’re happy with the quality. It’s especially lovely to know that your daughter is so pleased with it.

If you need any assistance in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent Service

From ordering through to delivery and installation great service.

November 2, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you had a great experience from ordering through to delivery and installation.

If you need anything in the future, please don’t hesitate to get in touch. Enjoy your new TV bed!

Rated 5 out of 5 stars

Pleasantly surprised with my purchase

Pleasantly surprised with my purchase. Good high quality build. Easy to assemble. Well worth the money. Very well packaged and delivered promptly. Would definitely recommend.

December 7, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re really pleased to hear you were pleasantly surprised with your purchase.

It’s lovely to know you’re happy with the quality, found the bed easy to assemble, and that delivery and packaging met your expectations. Your recommendation means a lot to us.

Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything.

Rated 5 out of 5 stars

Lovely bed

Lovely bed. We had full assembly and the men were quick, quiet, efficient and friendly. Thank you for a great service

December 7, 2025
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re so pleased to hear you’re happy with the bed and the service you received.

It’s great to know our assembly team were quick, efficient, and friendly, and that everything went smoothly for you. Thank you again for choosing us, and please don’t hesitate to get in touch if you ever need anything in the future.

Rated 5 out of 5 stars

Cannot fault anything about the buying…

Cannot fault anything about the buying or customer service experience, curtesy call on the day to see if I needed any support and a few weeks after to see how everything was. Bed is amazing and quality.
Customer experience is second to none and would recommend to anyone.
Thanks again guys and will pass on any recommendations I can for you

July 1, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you were happy with both the buying process and the customer service, and that our follow-up calls were helpful. It’s great to know that you’re loving the bed and that the quality has met your expectations.

Your recommendation truly means a lot to us, so thank you again for your support and kind words. If you ever need anything in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

If I could give more stars I would the…

If I could give more stars I would the ordering process was easy to follow clear instructions on when bed will be delivered. When the bed was delivered the delivery guys were absolutely lovely and the bed speaks for itself it’s stunning. I also had a call from someone in the shop who just wanted to double check that everything is okay and don’t hesitate to call them if I have any questions. Amazing company with quality items

December 11, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that you found the ordering process clear and straightforward, and that the delivery went smoothly. It’s lovely to know our delivery team made such a positive impression and that you’re happy with how stunning the bed looks.

Thank you again for your kind words and support. Enjoy your new TV bed, and please don’t hesitate to get in touch if you ever need anything.

Rated 5 out of 5 stars

We ordered the single TV bed for our…

We ordered the single TV bed for our daughter as she has the box room and space is an issue, the bed has not disappointed in any way, beautiful design, colour and the tv mechanism is great, easy for our 7 yr old daughter to use. Can’t recommend the service and product enough!

December 8, 2025
Unprompted review
TV Bed logo

Reply from TV Bed

Thank you for your review. We’re delighted to hear that the single TV bed has been a perfect fit for your daughter’s room and that the design, colour, and TV mechanism have all met your expectations. It’s especially lovely to know that it’s easy for your 7-year-old to use and works so well in a smaller space.

Thank you again for your kind words and recommendation. If you ever need anything in the future, we’re always here to help.

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