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Rated 5 out of 5 stars

I ordered my twinkles kit a few weeks ago and have had a lot of satisfied customers in such a little time. Shipping does take a little bit in a world where we are all used to 2 day shipping but other... See more

Rated 5 out of 5 stars

Surprisingly fast shipping and replies within 24 hours as promised. The only problem is their delivery tracking service is terrible. I never knew when my package was going to arrive. Other than that I... See more

Rated 5 out of 5 stars

I've purchased items on this website twice and I'd highly recommend it. For this price the twinkles are very high quality and with correct application last very long (I'm changing to a different colo... See more

Rated 5 out of 5 stars

I've only ordered a few times but I always seem to receive my order before I expected it which is a huge bonus! My dental office is able to place the twinkles with no problem and I love how they look... See more

Company details

  1. Jewelry Store
  2. Dental Clinic

Written by the company

Twinkles tooth jewelry feature 22- 24k gold, 18k white gold, real Wesselton SI brilliant cut diamonds set in attractive, innovative designs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

344 reviews

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Rated 5 out of 5 stars

I’m a customer for life

I’m a customer for life! The jewelry is of good quality and all my customers are very satisfied. The delivery was superfast. Thank you!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Fast Delivery and Great Products!

Fast Delivery and Great Products!. I was really impressed with how fast I got my package. I got the business set and I had lots of gems that will last me a while. I'll be able to do many many clients with the amount of tools and products I received! The Swarovski crystals and so nice and shiny!

March 9, 2021
Rated 4 out of 5 stars

My last order didn’t look like the…

My last order didn’t look like the picture as advertisement there wasn’t no diamond there at all... poor product

February 15, 2021
Twinkles logo

Reply from Twinkles

Hello Fatuma , we are sorry to hear that you were not completely satisfied. I just checked your order and you ordered a jewelry with a Sapphire and not a Diamond. If you want to have a
jewelry with diamond instead you are very welcome to return your Twinkles and we exchange it to one with a diamond. Just email our friendly customer service and we will help you out! customer@twinkles.net
//Twinkles

Rated 1 out of 5 stars

The pack has not arrived yet

The pack hasn’t arrived yet

February 13, 2021
Twinkles logo

Reply from Twinkles

Hello Andrea,
We are sorry that you shipment was late. We just checked it and it has arrived now, but it was late. Unfortunately, with this Covid-19 situation in the world, mail shipping are not very reliable. We can´t guarantee what the mailing company promises but we are doing our best to ship out our products as fast as possible. Again, we are sorry that it took longer than what the shipping company told us.
//Twinkles

Rated 1 out of 5 stars

Hi pleaserespond to customers

Hi, I sent an email to the customer service in regards to the size of my product and never got a response To me this is very important. Barbara Koen

February 7, 2021
Twinkles logo

Reply from Twinkles

Hello Barbara,
We are very sorry to hear that you did not get an reply. Are you sure you sent your email to customer@twinkles.net? We have searched our system for the email that you used to order, and we also searched on your name and surname but we can’t find any email from you. Please try to send again if you want contact. Otherwise, we hope that you are pleased with your new tooth gem.
Have a nice day! <3
/Twinkles

Rated 5 out of 5 stars

No dramas

No dramas! I guess the only thing I would suggest is having more of a variety on gold gems.

December 29, 2020
Rated 1 out of 5 stars

I still haven’t received my package…

I still haven’t received my package it’s been 2 weeks n I’m running short on time

December 22, 2020
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Reply from Twinkles

Hello Annick,
Thank you for your comment. According to email sent from us the 9th of December your order was cancelled and we refunded your money. The reason to the refund was that we could not send some of the products to Canada due to Canadas local regulations, and since we could get hold of you we refunded the whole order. Hope that you have found our emails. If not, please contact our friendly customer service at customer@twinkles.net and we will help you out in the best way we can.
Best regards
Twinkles

Rated 2 out of 5 stars

Super fast delivery!

Super fast delivery! Beautiful Heart, was tested for quality. Good on that purchase, but the other 2 for those fingernail stones.. Not Acceptable at All. I can buy a pack of these swavorski stones for 6bucks at hobby lobby or Michaels! Definitely not got 30+ bucks a pc!
That's hwy robbery.. please send my refund ASAP.
God sits up high and looks down low..
Get your hearts right.
God Bless

August 14, 2020
Unprompted review
Twinkles logo

Reply from Twinkles

Thank you for buying our Twinkles and for taking the time to give us your feedback!
We are happy to hear that you liked the gold Twinkles. :)
The crystals we resell in our webshop are specially produced to be used on skin and in the mouth. They are Oeko Tex® certified and they are nickel and lead free, which is necessary if you want to put them on your teeth. We would highly recommend that you use this type of crystals instead of other ones that are sold for other purpose, like for nails and fabrics ect. These may not be safe to put in your mouth.
/The Twinkles team

Rated 2 out of 5 stars

Disappointed in my product but the customer service has been great

My light came broken and it’s been a process to send it back to get a refund . But they’ve been keeping in contact with me throughout the whole process .

June 18, 2020
Unprompted review
Twinkles logo

Reply from Twinkles

Hello Nani,
We are sorry that you light was broken and that it took time to get it back to us for the refund. We try our very best to resolve issues, but with the Covid pandemic in the world every things goes much slower, especially shipping. We are very sorry for that. Thank you for shopping at Twinkles <3.
/The Twinkles team

Rated 2 out of 5 stars

Was super excited about receiving my…

Was super excited about receiving my jewelry kit. It came fast and on time but when it came I was missing several important items out of the kit. I’m sure this was just a mistake. I’m trying to reach someone but they don’t have a technical or customer support line I can reach out to. Help please

April 23, 2020
Unprompted review
Twinkles logo

Reply from Twinkles

We are terrible sorry if some went wrong. I can´t find any email or ticket in our helpdesk from you. Please send an email to customer@twinkles.net wit your ordernumber asasp and we will help you out.
Best Regards
Elisabeth
Twinkles Dental Jewelry

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