The Outdoor Lights weren't the same as the photograph but still pretty! The indoor Dandelions aren't just switch on and off, you have to keep pressing the switch to get to the 'on' which is somewhat i... See more
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Add a little magic to your world- TwinklingTree brings you whimsical lights that turn your home and garden into a fairytale wonderland, one sparkle at a time! ✨ Need a hand? Our team of sparkle specialists is just an email away at Support@TwinklingTree.com
Contact info
25 Captain Cook Drive, 2229, Caringbah, Australia
- Support@TwinklingTree.com
- www.twinklingtree.com
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Replied to 84% of negative reviews
Typically replies within 1 week
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These are so cute 🥰
These are so cute. ☺️ They arrived safe and assembled easily. I worried they wouldn’t work because I had to put them in light for the solar to charge and wait for dark. They have multiple settings (surprisingly) and look lovely. Now let’s hope they last a while! I also liked the website and order emails thru the whole process. Made me feel much better about an overseas purchase.
Overpriced and looked nothing like pictures
They were way too overpriced and looked nothing like their pictures! They were very dishonest in their marketing. Their return process is too expensive and such a hassle being that they are international.
I ordered 4 twinkling yard lights
I ordered 4 twinkling yard lights. My only complaint was that they did not come with instructions as there are several modes that they can be set on. Also, one of the lights conked out and Customer Service graciously replaced it free-of-charge. The lights are on my backyard hill and they work great and look very pretty.
Love it and get lots of compliments
Love it and get lots of compliments
Didn't think I'd use it that much but…
Didn't think I'd use it that much but here we are. It's just on constantly. The light it gives off is really soft and warm, great for winding down. Already looking at what else they sell.
The Starlit Starburst Light not at all…
The Starlit Starburst Light not at all what it looked like in the photos. It was drooping and not standing up like the photos.
I am very sorry that I did not read the independent reviews to see how costly it is to send the return to Australia. I tried to review on Twinkling Tree site, but would not accept a one star.
Stupid me
Stupid me, I should have read reviews for the Starlit starburst. It’s cheap, flimsy and absolutely DOES NOT look like picture on website. I was very disappointed with this product and after I finally read reviews, I can see I wasn’t the only one. DO NOT BUY THIS PRODUCT unless you like wasting your money!!
In a good way!
In a good way!! It was for her birthday and she was completely stunned when she saw it lit up. She texts me pictures of it every few days. Worth every penny.
Product not close to what image shows…
Product not close to what image shows in website. Delivery package was slightly damaged, not even the exact number of items ordered.
just makes everything feel warmer
I don't usually write reviews but I felt like I had to for this one. The lights have completely changed the atmosphere in my living room. I turn them on every evening and it just feels so much more peaceful in there.
Only knocked a star because delivery…
Only knocked a star because delivery took longer than expected. Product itself is lovely, looks even better in real life than in the photos. Really happy with it.
Don't bother- Starlit starburst lights
Got 2 Starlit starburst solar lights. Very poor plastic construction. Received with all the wires folded over... Flimsy metal wires that are impossible to place into the shape they show on the advertisement. Tried for 15 minutes but it just looks like droopy mess. Not at all what was advertised. Don't be fooled by the pictures. Waste of money.
Twinkling Trees
Twinkling Trees is lighting up my backyard at night and they are really beautiful!
I cannot get in touch with anyone no information on anything
I cannot get in touch with anyone! No response from the email customer service. No confirmation email, no shipping information - nothing! But they accepted the payment! This is awful. If I could just speak with someone!
OK so I wasn't going to leave a review but
I've had this for maybe 3 weeks and it has genuinely not moved from my bedside table. I turn it on the second I get home. My roommate has already ordered one. I don't know what else to say, it's just one of those things.
What they advertise is not what you receive
What I saw in photo format is not what I received. A skinny box with lights at the end of copper wires that somehow I’m supposed to magically form into the appearance of what you advertised. Be honest with your consumers and show them EXACTLY what they’ll be getting. Do better.
Christmas Tree
We ordered the Christmas tree, what arrived was NOTHING LIKE THE ADVERT.
When contacting customer services they advised they used special lights for photography , which would explain the differences . No amount of special lighting could make what I received look good.
The star on the top of the tree had 5 not 7 points the colours were totally wrong the lights on the advertised tree there were circa 33 on mine 17! There were details missing, quality was horrendous.
On contacting CS they said I can return for full refund but to do that would have cost a lot as it’s going back to Australia, was offered a 50% refund , which I took, but honestly these trees not worth £2.99 let alone the sale price of £29.99!
Please avoid buying the twinkling Christmas tree!!
Planted these in my front garden bed…
Planted these in my front garden bed and they look great after dark.
Bought Blissful Dandelion lights
Bought Blissful Dandelion lights - arrived but not item advertised on website! Cheap / poor quality.
Wished I looked into this company properly!
Appears an ethical company, but when challenge poor customer care, only offer 50% refund/ or full refund but you have to pay shipping/ or full value voucher to spend on something else on their website!!
Sadly it appears a lot of people have been caught out by this company- beware!
Im going to report them Trading Standards as they target UK buyers 🤞
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