Twisty Tails Nurseries Reviews 

78
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

twistytail nursery is a welcoming and friendly environment where children learn how to communicate, share and make new friends. My daughter was settled from her first day. She finds it easy to appr... See more

Company replied

Rated 4 out of 5 stars

A lovely little nursery,my daughter started after we moved home and she had to leave her old nursery that she had been going to since she was a baby so she was a bit unsettled and nervous about starti... See more

Company replied

Rated 4 out of 5 stars

My daughter has been going to Twisty Tails Nursery for the last two years. Staff are well trained, well behaved, professional, friendly towards parents and children. They respond quickly to parents ne... See more

Company replied

Rated 5 out of 5 stars

Mr Kapil - I've had my daughter at the Nursery for two weeks now. The staff are professional and really caring. They always give an honest account of how her day has gone and always happy to take call... See more

Company replied

Company details

  1. Educational Institution

Information provided by various external sources

We are one of North West London’s best childcare providers, caring for children from the age of three months to five years (pre-school). At Twisty Tails Nursery, we understand that your child’s safety and development are of paramount importance, not only to you but also to us. Our aim is to provide your little one with all the key attributes and necessities required to help him/her strive in both personal and academic situations. Our warm and welcoming nursery offers an extensive range of activates that will stimulate your child’s mind and encouraging them to use their imaginations. We recognise that each child is unique and they learn in different ways. We therefore tailor activities based on their needs rather than have a unitary structure this enables each child to grow in a way that is best for them. Our friendly team use innovative teaching methods to ensure each child progresses to their maximum potential. Just as learning is important so is nutrition! We encourage healthy eating and have incorporated a strategy that ensures the children are given fresh fruits and vegetables (with their meals) as a part of their five-a-day to maintain a balanced diet.


Contact info

4.2

Great

TrustScore 4 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(78)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Nursery!

Lovely and welcoming nursery staff! My son settled very quickly in the Pinner nursery and is enjoying. They have a range of activities planned for each week which keeps him engaged and entertained. Overall very happy with my choice of nursery and would definitely recommend it to everyone!

March 7, 2018
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you. Twisty Tails Nursery (Pinner)

Rated 5 out of 5 stars

My son loves his new nursery

My son settled in very quickly into his new nursery at Pinner. He enjoys coming to the nursery and he even requests to go on a Saturday lol. It is a really feel at home environment and the staffs/teachers are very friendly and dedicated. He has improved in his eating as he is very fussy, It is good to know they encourage healthy eating. He is in from 8am-6pm so he tells me all the interesting activities that he was involved in which stimulates his learning. Am happy with his improvement and learning and hope he keeps it up.

February 27, 2018
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Ogo. Regards Twisty Tails Nursery (Pinner)

Rated 5 out of 5 stars

Wonderful childcare service and great …

Wonderful childcare service and great staff (really friendly). My daughter enjoys everyday at nursery and she's learnt so much. Big thumbs up to the staff and management.

February 13, 2018
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Chigemezu! Twisty Tails Nursery (Colindale)

Rated 5 out of 5 stars

A genuinely great nursery

My 15 month old son has been at Twisty Tails (Colindale) for a few months now and absolutely loves it.
He settled straight away and gets excited to go which is a testament to the staff who are all very friendly, welcoming and conscientious.
Would definitely recommend.

February 12, 2018
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Kandice! Twisty Tails Nursery (Colindale)

Rated 5 out of 5 stars

Excellent

A really good experience for my son Massimiliano...
Really happy of our choice, so happy that Max's brother will join the crew very soon!

February 1, 2018
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Leonardo. From Twisty Tails Nursery (Colindale)

Rated 5 out of 5 stars

Excellent Nursery in Pinner

Excellent Nursery in Pinner, my son is settling in well you can tell he loves the environment and the staff. The staff are very welcoming I would recommend this nursery to anyone I know who is looking for a brilliant nursery.

November 25, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Stephanie :))

Twisty Tails Nursery (Pinner)

Rated 5 out of 5 stars

Excellent nursery!

Excellent nursery!

Twisty Tails is a lovely nursery. My 1 year old daughter has just started visiting the recently opened Pinner branch. Great location near Pinner station/high street with easy drop off and pick up area by car. Lovely staff here who have an open mind and are flexible. The nursery also uploads videos of children online. I recommend this nursery to other parents.

November 13, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Ankit!

Twisty Tails Nursery (Pinner)

Rated 5 out of 5 stars

Excellent nursery!

Excellent nursery!
My 2 year old daughter goes here and she absolutely loves being there and all the staff.
I could not be any happier with my choice of nursery.
The activities they offer and the staff are amazing, would definitely recommend this nursery.

November 8, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Sepideh!

Twisty Tails Nursery (Pinner)

Rated 5 out of 5 stars

Trustworthy :)

My son has been attending here since he was 15 months old. Now he is nearly 35 months old and this was the best decision I have ever made for him!! The staff are supportive,trusting, competent and caring. They understand and listen to your concerns and work with you to achieve it. His vocabulary has developed substantially and continues to attain developmental milestones .He really loves going here, he has made many friends boys and girls. I cannot recommend here enough.

Thank you

September 4, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Amilah!

Rated 5 out of 5 stars

Recommended

My little girl felt really good, she integrated quick and I am sure she picked up a lot of songs and rhymes
Well done !

July 20, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Nick!

Rated 5 out of 5 stars

Best nursery and staff are amazing

Twisty Tails is an amazing nursery, My son started just over a year ago there and has learnt so much. The team are all so friendly and are amazing with the children. They have helped my sons development more than I could've imagined and we are sad that he has to leave for school.
I was so apprehensive putting my son into a nursery but the ladies there filled me with faith and updated me daily how he was getting on. Putting him in twisty tails was one of the best decisions I made.

Kelly

July 11, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Kelly! :))

Rated 5 out of 5 stars

Lovely nursery

Twisty tails is a lovely nursery. The staff are all so friendly and they all take the time to know all the children. My 1 yo has learnt so much here and is very happy there.
They've been very accommodating with her food allergies too with caterers providing meals specifically for her. I'd recommend the nursery to anyone. Personally I felt they had a much better & nurturing atmosphere than other nurseries I visited in the area.

June 14, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Versica! :)

Rated 5 out of 5 stars

Perfect Choice

My 3 year Diego has been at TwistyTails Nursery for 8 months now and he love it.
He made lots of friends there and even when at home he does ask to go to the nursery.
The staff is very friendly and helpful with any concerns that you migh have.
They have cctv inside for your peace of mind.
At the moment he is being potty trained at home and the staff at the nursery is helping there aswell.
Coudnt be happier with the choice i made.

May 11, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Tania :))

Rated 5 out of 5 stars

Best nursery I could choose for my sons !

I had my 7 years old son at this nursery and I was really happy with what he achieved! He was well prepared when he started school ! As they are so professional I took my 1 year old to the same nursery ! He loves it ! He loves the girls and he learns new things every day ! They really look after him ! Thank you all for everything !

February 1, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Mirela for your continuous support! :))

Rated 5 out of 5 stars

Profesional

The staff are very helpful , friendly and professional and we are very happy that we chose this nursery for our daughter.

February 1, 2017
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Burim!

Rated 5 out of 5 stars

Definite recommendation!

Thanks to the Twisty Tail team for helping Mikey settle in. We can see his development since he started and looks forward to going to nursery The daily reports provided by the key workers is such a bonus and helps us see what he has been up to. Keep it up!

December 1, 2016
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Phil!

Rated 5 out of 5 stars

Relaxed and happy armosphere.

My daughter is always so happy when she is here. She always looks back longingly when we leave and always has lots of positive jibber jabber about her day. She's already showing signs of confidence to engage in play and there is obviously development in her independence and expression after every session. I am always confident and content she is in safe hands here.

November 19, 2016
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Claire.

Rated 5 out of 5 stars

Amazing

My son Kai loves this nursery so much. He is always happy and content when i go to pick him up, so much that he doesnt want to leave. he has developed so much since joining the nursery and that's due to the care and support the staff provide. I would highly recommend Twisty Tails nursery.
Thank you.

November 18, 2016
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Mercy! :))

Rated 5 out of 5 stars

Excellent!!!

We are very happy with the progress our son Massimiliano is making....
Our little boy is really enjoying nursery and when we go to pick him up he's always very tired but happy of his day. Everyday is learning something new....
The staff is very friendly and the feedback they provide is amazing....
We love watching the pictures and videos of the different activities....

Thanks....

Paola and Leonardo

July 19, 2016
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Paola! From Twisty Tails team.

Rated 5 out of 5 stars

Friendly and Helpful Staff

My daughter, Emily has developed a lot since she joined the nursery. This is down to the support from all the Twisty Nails staff, we are very grateful. She has now started speaking in sentences and communicating with her friends. I really enjoyed reading the regular updates on the website with my daughter's pictures and comments from Siobhan.

March 12, 2016
Unprompted review
Twisty Tails Nurseries logo

Reply from Twisty Tails Nurseries

Thank you Colin. Regards Twisty Tails Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look