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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the app and website, including bugs, an unintuitive interface, and problems with account functionality like suspensions and age verification. Reviewers frequently reported being exposed to inappropriate content and negative interactions, with many feeling the platform's community atmosphere was concerning. Some people were dissatisfied with the lack of transparency regarding account suspensions and the perceived ineffectiveness of reporting violations. They also mentioned issues with post visibility and engagement, feeling their content wasn't reaching an audience. Conversely, some users found the platform useful for staying updated with news and trends, appreciating its speed in information dissemination and its ability to connect people.

What people talk about most

Social media

People report negative experiences with social media. Many reviewers express disappointment with the... See more

User experience

Consumers find the user experience to be negative, citing issues such as a laggy app, slow responses, and... See more

Website

Customers had negative experiences with the website. Reviewers frequently report difficulties logging in and... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many consumers report a complete lack... See more

Service

Reviewers express strong dissatisfaction with the service. Many customers, including those who paid for... See more

Based on these reviews

Rated 1 out of 5 stars

Out of nowhere I got banned. I'm an artist, I just post my photos and fanart, never debate anything on X, never got warning, just ban the other day and guys from X won't explain why. I submitted appe... See more

Rated 1 out of 5 stars

Now known as X, this company has no customer support worthy of its name, even for paying users. There are forms available, but while support answers once or twice, they often just copy and paste somet... See more

Rated 1 out of 5 stars

Like many socail media companies as it is known as X now from twitter its the worse place to be on... nothing but abuse bullying and trolls when you reported them nothing gets done apart from you bein... See more

Rated 1 out of 5 stars

Literally can't use Twitter at all in any useful manner without an account. You can see specific tweets if you can find links to them, but you can't read replies or retweets. Browsing post history is... See more


Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

Twitter is without a doubt the best way to share and discover what is happening right now.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hi I had Twitter long time ago

Hi I had Twitter long time ago. I don’t know what’s wrong with my Twitter. Now he’s paying the ass not letting me is garbage now screw the guy invent twitter

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

Just deactivated my account

Just deactivated my account. Used the platform for years with much pleasure. I can't cope with the idea of Elon Mush making money and gaining influence in the world because of me. He used to be just a brilliant tech entrepreneur but so much money/power made him crazy and it is now spinning out of control.

February 23, 2025
Unprompted review
Rated 1 out of 5 stars

far right social media echo chamber

this is a far-right social media echo-chamber as of 2024, algorithms proven to push far-right propaganda/content, owned by known nazi and south african emerald mine heir elon musk, selecting “not interested” and reporting certain accounts/posts is meaningless as the algorithm seems to have them whitelisted so that they cannot be stopped from pushing blatant propaganda and disinformation. twitter is dead, long live twitter.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing good to say about this…

Nothing good to say about this platform... I had my profile but I deactivated since you can't say anything that you are attacked by spamming bots or stupid people (or AI generated bots it isn't clear)

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

Racism enabling app

Racism enabling app, to allow racist people to use the N word and express a list to incite hate without consequence I reported a post that actually went alongside their guidelines policy. I read their policy carefully and selected the appropriate one just to test to see if the site follows through. Unsurprisingly it didn’t and in fact gave a whole different policy in response which I’ve kept evidence of their inconsistency, It’s deliberately crafted to only stop inciting violence even when the page was. X is racist unless you’re hanging or lynching someone. Evil and distrustful company.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Never again means never again

I joined the app before Husk bought it and it went downhill after. Recently I deactivated my account because no matter how good or bad the app is, that was no Roman salute.. unacceptable.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst property management company-Resortica Hawaii…

This is the worst property management Company we have ever used. We rented in kulani on Kona. The place was filthy. The floors and carpets were turning our socks and feet black. Then venomous centipedes showed up which scared the crap out of us. If bitten by one you can land in the hospital. Then a mouse ran behind the couch. They obviously do no inspect the properties before the next guests come in. We paid $10k for a 10 day stay. This was absolutely unacceptable. They have not offered any reimbursement. DO NOT RENT FROM THIS COMPANY.
They tried to invade our privacy by saying they would come in and clean and do pest control. All the things that should have been done before our arrival. I said noone will be in here if we are not here and I am not taking up my vacation time waiting for you to clean. When it should have already been cleaned. They are scammers! Money grabbers

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience with X (Twitter)

Terrible experience with X (Twitter). They suspended my account without a valid reason and refused to refund my money. I paid for their services, and now they’ve taken my money without delivering what I paid for. Customer support was unhelpful, offering no real solutions. Feels like a scam. Avoid spending money on this platform!

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless site

Absolutely useless site. Won’t let me get into an old account, deactivate an account or even create a new account with an unused email address. No way of contacting them either worst customer service I’ve ever dealt with

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

I am a premium use of X and my account is @xrporfavor

I am a premium user of X and my account is suspended.. i am not aware of anything I've done wrong! I pay a lot of money for a blue checkmark and wrote multiple appeals.. i'dont even get a reply or a reason to why or what. Or how to prevent it!! It's so customer unfriendly! Free my account @xrporfavor

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

This Microblogging Site is a Joke, a Nightmare!!!

Twitter i used to love in my past years is now becoming Corporate Dystopia... let's start off with the Biggest Problem: XXX bots with Malicious Links and OnlyFans Accounts!!! They are liking my posts as the First Likes & sneakingly Following Me for NO REASON!!!(Very Annoying and Why they're the Plague... a Viral Infection. a Parasite that didn't go away easy) also, the Customer Service is a Nightmare. also, the Appeals are taking forever or it may be a joke for some reason. My Old Account was Suspended back in 4/6/2023. Overall, Elon Musk since He Bought Twitter just destroyed the Blue Bird and it becomes Hot Garbage!!! Also, Speaking of Premium & Blue Tick... absolutely Useless!(but also, expand Character Limit on posts when it should've not be a Premium Feature)Just move to BETTER microblogging sites(especially Decentralized ones) like Mastodon & BlueSky(also, Stay Away from Facebook, you may get annoyed by Messenger App)

0/10!!! AN ABOMINATION OF A SITE... NEVER COME BACK TO TWITTER X AGAIN!!! IF THIS HAS ZERO STARS, THAT'LL MAKE SENSE!!!

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Worst app I ever downloaded it is…

Worst app I ever downloaded it is sketchy and is apparently called X now? Elon musk brought it and ruined it even more it lags all the time.DO NOT VISIT THE APP just to save you from the disappointment.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Microblogging Site Ever!!!

Since Elon Musk bought and owned Twitter... this site i used to love now become the very thing i HATE. My Like Feed and Followers is plagued by XXX Bots(hot women with scam links) and OnlyFans Wannabees!!! also, the quality Control is terrible. This is why i started moving to BlueSky and that's way better than this piece of scum site. Elon Musk is corrupt and a liar!!!

January 21, 2025
Unprompted review
Rated 2 out of 5 stars

X is the worst bro

Elon wtf man you deleted my photo on how i got scammed by bittrex for $100 SERISLY.

Allow us to insult you as freedom of speech without going to far. then I'll use your platform. otherwise. F off.

I want to see it on the news. Otherwise THERE IS NO FREEDOM IN SOCIAL MEDIA!

WE FIGHT FOR FREEEEEEDOM!

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Subscribers Beware!

One of the best things to happen to me todsy was to realize my X account has been locked forever by the evil powers that be whose social media platform depends on Satan aka “the prince of the air” & airwaves. Now, Christian soldiers, get a load of this. I was clued into this blessing today when I tried to post the answer to Elon’s IQ Test ( which is 12) & couldn’t get my post to go thru. So, I contacted the ungodly Help Center where I learned my account had been forever locked due to rules violation. I clicked on appeal & proceeded to let Satan & his henchmen at X have it in the name of Jesus because I serve Him not them!
In closing, not only was there something rotten in Denmark according to Shakespeare, but there’s also something rotten at X formerly known as Twitter. Grade X earned today is a big fat F!
Q

January 14, 2025
Unprompted review

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