T W White & Sons - Effingham Reviews 

18
TrustScore 4.5 out of 5

4.5

The Crossroads, KT24 5PE Effingham, England, GB


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Rated 5 out of 5 stars

The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.

Company replied

Rated 5 out of 5 stars

One of the best places to buy a car nice staff good price very helpful and not pushy and yes I will buy there again plus nice coffee machine 😀

Company replied

Rated 5 out of 5 stars

Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side.... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a vehicle from TW White & Sons in Effingham and the entire experience was outstanding from start to finish. Darren (Sales Manager)was my first point of contact, as directed by Car... See more

Company replied


Company details

  1. Motor Vehicle Dealer
  2. Car Dealer

Information provided by various external sources

Suzuki and KGM new and used car sales


Contact info

  • The Crossroads, KT24 5PE, Effingham, England, United Kingdom

  • 01372 679965

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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No recent history of asking for reviews

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4.5

All reviews

(18)

338 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.

July 2, 2026
T W White & Sons - Effingham logo

Reply from T W White & Sons - Effingham

Rob, we're glad to hear we delivered such a great Suzuki buying experience. Thank you for sharing your comments here for others to see.

Rated 5 out of 5 stars

One of the best places to buy a car…

One of the best places to buy a car nice staff good price very helpful and not pushy and yes I will buy there again plus nice coffee machine 😀

April 23, 2026
T W White & Sons - Effingham logo

Reply from T W White & Sons - Effingham

Gary, we're glad to hear our Effingham Suzuki team delivered such a great experience. Thank you for taking time to let others know about your experience with us.

Rated 5 out of 5 stars

I recently purchased a vehicle from TW…

I recently purchased a vehicle from TW White & Sons in Effingham and the entire experience was outstanding from start to finish. Darren (Sales Manager)was my first point of contact, as directed by Carwow, who then passed me over to Matthew to complete the purchase.Matthew went above and beyond to meet every request I had, keeping me fully informed throughout the whole process with excellent communication and professionalism. The purchase was completely hands-free and everything was handled seamlessly, with the vehicle delivered right to my door(free OF Charge) exactly when promised. Matthew was also fantastic and made the whole experience smooth and stress-free.I can honestly say this was five-star service all the way. If you are looking for knowledgeable, reliable, and genuinely customer-focused salesmen, I highly recommend Matthew, and the whole team at TW White & Sons.

June 18, 2026
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Reply from T W White & Sons - Effingham

Ian, we're happy you found our Suzuki showroom team to be so supportive throughout your buying journey. It is our aim to provide every customer with top quality service and we're so pleased you were delighted with the experience.

Rated 5 out of 5 stars

very helpful

June 4, 2026
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Reply from T W White & Sons - Effingham

Marie, we're so glad our Suzuki showroom team could help.

Rated 5 out of 5 stars

Good Company

Very relaxed, no pressure from employees to look at this or that model. But there to help with queries

May 4, 2026
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Reply from T W White & Sons - Effingham

Kevin, we're pleased to see you appreciated our Suzuki showroom team's supportive approach whilst purchasing from us. We do hope we can be of assistance again in the future.

Rated 5 out of 5 stars

What a great company

What a great company, Daniel helped throughout the process made it all easy, found a car I love within my budget, great customer care highly recommend and will use again

June 4, 2026
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Reply from T W White & Sons - Effingham

Clare, your wonderful feedback and rating alongside your recommendation means a lot to us, so thank you for sharing your experience of our Suzuki showroom team here with others. We look forward to seeing you again.

Rated 5 out of 5 stars

Exceptional customer service & care

This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, impartial, informative & everything positive. I highly recommend T.W. White, they are different to any other we’ve dealt with over many years & we travel for 1.5 hours to go there! There is absolutely no pressure to buy & questions are answered honestly. We agreed on a vehicle & during the period we waited they noted a slight damage & ensured it was fixed. However, meanwhile, another vehicle came in that we were interested in. Geoff, had both vehicles ready to drive away so that we could choose when we got there. Although one was considerably more expensive Geoff did not encourage us to buy that one. He just pointed out the pros & cons of both! We bought the more expensive one. We will always stick with Suzuki & will only use T.W. White.

May 2, 2026
Unprompted review
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Reply from T W White & Sons - Effingham

Sandra, what wonderful feedback! It's lovely to hear from repeat customers who've continued to be impressed by the approach of our Effingham Suzuki showroom team. We're pleased that both Suzuki and TW Whites have earned your trust.

Rated 5 out of 5 stars

Perfect Service

What a lovely, non-pushy salesman. Highly efficient and personable service.

April 23, 2026
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Reply from T W White & Sons - Effingham

Sian, thank you for your praise and kind comments about our Effingham Suzuki showroom team. if there's anything else we can help with, do let us know.

Rated 5 out of 5 stars

Buy with confidence

Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side. Again, explained everything in understandable terms, in buying options, extended warranty, different insurances etc. Very professional and made the whole experience go smooth and easy.

February 10, 2026
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Reply from T W White & Sons - Effingham

Steve, thank you for letting our showroom team know how they did. We look forward to helping again in the future.

Rated 5 out of 5 stars

Fantastic team…

Polite and excellent service from Geoff.
Very honest and extremely helpful in every matter .
Purchased a used car and a new car on the same day
On the whole great teamwork from the staff behind the scenes right upto the boss Dan.

February 21, 2026
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Reply from T W White & Sons - Effingham

Alec, we're happy you found our Suzuki showroom team to be supportive throughout your buying experience with us. We'll be sure to share your comments with them.

Rated 5 out of 5 stars

A company well worth dealing with.

A part ex was involved and the price to change was spot on from the outset. I was very pleased with their handover, very friendly company,so the 400 mile plus journey was absolutely worthwhile. Many thanks

March 26, 2026
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Reply from T W White & Sons - Effingham

Mr Appleton, your wonderful feedback and rating mean a lot to us so thank you. We're so pleased that you had a great buying experience with our Effingham Suzuki showroom team.

Rated 4 out of 5 stars

Enjoyable experience

Enjoyable experience, helpful staff and not too pushy.

January 15, 2026
T W White & Sons - Effingham logo

Reply from T W White & Sons - Effingham

Charles, thank you for your kind words regarding our Effingham Suzuki team. We're glad to hear that you enjoyed your buying experience with us.

Rated 5 out of 5 stars

An all good experience for used car purchase.

An all good experience in purchasing a 2 year old car with part ex within the process. Knowledgeable sales people who don’t hassle you for a decision.

January 15, 2026
T W White & Sons - Effingham logo

Reply from T W White & Sons - Effingham

Tim, thank you for taking time to provide this positive feedback, we're glad you enjoyed your Suzuki buying experience with our Effingham Suzuki team.

Rated 5 out of 5 stars

Service was awesome

Service was awesome. Staff were so friendly and polite. The best service ever from a car show room. I definitely recommend them.

January 15, 2026
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Reply from T W White & Sons - Effingham

Dawn, your recommendation and kind words mean a lot to us so thank you for taking time to share your Suzuki buying experience here.

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish. Top class customer care and an excellent vehicle.

December 18, 2025
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Reply from T W White & Sons - Effingham

Ian, we strive for 100% satisfaction and it's great to see you had such a positive experience with our Effingham Suzuki showroom team. We're glad your wife loves her Suzuki Swift.

Rated 5 out of 5 stars

Great communication from a small…

Great communication from a small friendly and highly knowledgeable team. Highly customer focused.
Always a pleasure to deal with. Fair, honest and personable.

December 4, 2025
T W White & Sons - Effingham logo

Reply from T W White & Sons - Effingham

Colin, thank you so much for your positive comments about our TWWhites Effingham Suzuki showroom team which we'll be sure to pass on.

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