typology.com Reviews 2,470

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I appreciate you asking my opinion on your products. Over time, I have collected many Typology products and use them daily. As a woman in my early 60s, I approach skin care and makeup carefu... See more

Rated 1 out of 5 stars

Products great but website is terrible. Orders not credited, US vs/ Paris...on and on. No real assistance to correct any issues. Poor follow-through and no resolution.

Rated 2 out of 5 stars

Really disappointed in these products! I purchased the tinted trio. I ordered T13 which is for medium skin with warm or olive undertones, I was a little worried it might be bit light as I have quite o... See more

Rated 4 out of 5 stars

I’ve been using Typology products for a few weeks now and I’m genuinely impressed. The ingredients are straightforward and you know exactly what you’re putting on your skin, which I really appreciate... See more

Company replied

Company details

Information provided by various external sources

Typology est née d’une mission : démystifier l’industrie du soin. Nous produisons en France des produits sains et efficaces, à prix juste. Livraison dans votre boîte aux lettres sans présence requise et gratuite à partir de 35€.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Typology is a marketing scam

Typology is a marketing scam. They are inflated with hundreds of fake reviews across multiple forums. The cleanser caused a major allergic reaction that required topical steroids and the tinted serum in shade 2 (light) was orange on my skin. I typically wear light-medium shades and opted into shade 2 (light) for winter and it is way too dark. I saw the option to click a link in the order delivery email to "Return or Exchange" but turns out that there are NO RETURNS OR EXCHANGES even for unused product (I was afraid to try other products after the allergic reaction to the cleanser). Customer service was not helpful.

January 1, 2025
Unprompted review
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Reply from typology.com

Hello !
We are sorry to read your disappointment with us. Our teams need your order number and your customer email address to resolve your complaint as quickly as possible. Please do not hesitate to reply to our request for information sent earlier by our teams. Thank you very much for your patience!

Rated 5 out of 5 stars

a true testament to skin care at its finest

My skin is literally changed… it’s glowing! I’m so glad I took a chance on typology. Beautiful products, excellent customer service, and a true testament to skin care at its finest.

December 30, 2024
Unprompted review
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Reply from typology.com

Thank you very much for your feedback Kim :)

Rated 5 out of 5 stars

Happy healthy skin made easy

I was intrigued by Typology for some time before I decided to place an order. I quickly switched completely to Typology as my skin looks happier and healthier than it has in ages.

December 27, 2024
Unprompted review
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Reply from typology.com

Thanks a lot Cheryl for your feedback !

Rated 5 out of 5 stars

So glad I discovered Typology skincare.

So glad I discovered Typology skincare.
Using these beautiful natural products has become apart of my morning & evening rituals. My skin has changed over time, its has healthy glow again ( I'm 56).

December 26, 2024
Unprompted review
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Reply from typology.com

Hello Jen, thank you for taking the time to share your experience !

Your positive feedback makes us really happy, we are glad to read that you are satisfied with our products.

Have a lovely day

Rated 5 out of 5 stars

Excellent

Products are of excellent quality and perform as stated.

December 21, 2024
Unprompted review
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Reply from typology.com

Hello, thank you for your positive feedback !

We are truly glad to read that you are satisfied with our products and experience overall.
Your support is truly appreciated.

Have a nice day

Rated 2 out of 5 stars

My wife likes the product but Customer…

My wife likes the product but Customer service and delivery is awful. CS do not care and try and get the buyer to do all the legwork chasing up the carrier, documents after telling you it has to be lost for 10 days before they do anything. The CEO Ning Li just ignores requests for assistance. I will not buy this product again

November 17, 2024
Unprompted review
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Reply from typology.com

Hello Robert, thank you for taking the time to share your experience,

We are truly sorry to read that you are not satisfied with your experience with us. Your opinion counts for us and we make sure to take each and every feedback into account. We also just sent a request of information for you to share more details on the order and experience. Please don't hesitate to respond to it.

Have a nice day !

Rated 5 out of 5 stars

Very good easy products

Very good products - affordable and solid options
I am using serums by typology and I love them (retinol gave me amazing results and never felt aggressive on my face so I can use it everyday for the typology formulation which is so gentle)

I recommend

January 1, 2024
Unprompted review
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Reply from typology.com

Hello Fabio !

Thank you very much for sharing your experience with us. We are truly glad to read that you are satisfied with our products, your support is truly appreciated.

Have a lovely day

Rated 5 out of 5 stars

Love!

I ordered the bronzing drops and the tinted serum and love both of them! I mix both with my moisturizer and love the natural look it gives. Will definitely buy again

November 21, 2024
Unprompted review
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Reply from typology.com

Hello Kari !

We are truly happy to read that you are satisfied with our products. Your kind words will be passed on to our teams.

See you

Rated 5 out of 5 stars

Amazing products

December 4, 2024
Unprompted review
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Reply from typology.com

Hello Albert !

Thank you very much for your support, we are truly glad to read that you are satisfied with our products.

See you

Rated 5 out of 5 stars

The skin care make up you’ve been looking for!

My experience with this brand exceeded my expectations! It is everything I was looking for. It provides a flawless look with very few products, while feeling like the skin care it is. No false advertising whatsoever. The products are so easy to apply and remove. And you don’t break out either.
The prices are delightfully affordable and fair. Not to mention the integrity they carry in supporting the world through donations. You feel good with where your money goes.
This is my go to brand for years to come! <3

November 22, 2024
Unprompted review
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Reply from typology.com

Hello Nicole, thank you very much for sharing your experience !

Your support and message are truly appreciated and will be passed on to our team.

Have a nice day

Rated 1 out of 5 stars

Terrible product

Terrible product! the color of the tinted serum makes you look orange.

You can’t try the product before hand, the color suggestions based on skin type suggested I get type 3, I looked orange.

Get this if you open the package and try the product you can’t return it.they don’t disclose that on all the instagram adds. I spent more then $100 on crappy product. Don’t buy it!

November 24, 2024
Unprompted review
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Reply from typology.com

Hello Blerina, thank you for sharing your sharing your experience with us,

We are sorry to read that you are not fully satisfied with it and are willing to learn more about your experience. We've sent a request for information in order for you to give us more details.
We fully understand that our policy might not please all customers, that's why we also make sure to inform all clients on our conditions of purchase on our website. It is indeed not possible to return a product once it has been opened/used for obvious hygiene reasons. Even if we don't allow returns, we do have alternatives for such cases, please don't hesitate to contact us on one of our socials.

We truly hope you can comprehend,

Have a nice day !

Rated 5 out of 5 stars

I love the tinted serum!

I love the tinted serum! I’m 60 and never wore foundation- always hated the feel. This feels like a moisturizer and when I wear it I get so many complements in my ‘complexion’. Even after all day- doesn’t look streaky or cakes- it just feels silky!

November 22, 2024
Unprompted review
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Reply from typology.com

Hello Janeen, thank you for your feedback !

We are truly happy to read that you are satisfied with our tinted serum. Your review will be passed on to our team.

Have a nice day

Rated 5 out of 5 stars

Love the Typology tinted serum

Love the Typology tinted serum. Have abandoned my foundation for this product. It is light, fragrance free, and layer-able for more or less coverage. My skin looks better than ever. Highly recommend.

November 21, 2024
Unprompted review
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Reply from typology.com

Hello Marianne, thank you for taking the time to leave a review !

Your positive feedback and support mean a lot to us. Your message will be passed on to our team.

Have a nice day

Rated 3 out of 5 stars

Not directly from France like the first purchase

These products are great and make my skin so supple and soft.

I've bought the tinted serums 3 times now for my daily makeup routine. I got T11 directly from France the first purchase. Then for summer I got a shade darker T12 which also came from France. For this winter I wanted the lighter shade again, and this time I got formula T10 and it came from a warehouse in America. I hope the quality and color is as good as the original.

November 20, 2024
Unprompted review
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Reply from typology.com

Hello !

It is quite normal that your parcel has come from the US. We have indeed made available our products in a US warehouse in order for us to improve our US customers experience as well as reducing our impact on the environment. Still, this doesn’t change anything since our products are still made in France, 100% vegan, and the list of ingredients remains the same. You still get products shipped from France to the US but conditioned in a US warehouse instead of our France warehouse.
We remain available if you have any other questions.

Have a nice day

Rated 4 out of 5 stars

Lovely products

Lovely products, gorgeous packaging. My skin is feeling amazing

November 20, 2024
Unprompted review
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Reply from typology.com

Hello Clare, thank you for review !

We are truly happy to read that you are satisfied with our products, your feedback means a lot to us.

Have a nice day

Rated 5 out of 5 stars

Happy To Discover Typology

Love their products! I started with the tinted serum and loved the light weight coverage. I also purchased the radiance serum and the tinted lip oil. I was really happy with these items as well. Highly recommend this line.

November 7, 2024
Unprompted review
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Reply from typology.com

Hello Ana, thank you for taking the time to share your review !

We are truly glad to read that you are satisfied with our products, your support is highly appreciated. Please don't hesitate to discover other products from our tinted line.

Have a nice day

Rated 3 out of 5 stars

I have always wondered if an on-line…

I have always wondered if an on-line skin analysis gives a true picture. I ordered based on analysis and found some success but not with others. I am not sure all the various serums are not redundant. I do have favorites and reorder those am cautious in trying to figure out what is the best for my face.

July 6, 2024
Unprompted review
typology.com logo

Reply from typology.com

Hello, you did well by sharing your review,

We fully understand your situation and are of course available to help you. Please don't hesitate to contact us on one of our socials our directly thanks to the "get in touch" section of our website.

Our team will provide you with advice and response to all questions you may have,

See you !

Rated 5 out of 5 stars

AMAZINGLY EFFECTIVE

AMAZINGLY EFFECTIVE!
Love the texture of the different serums, oils and moisturizers. They layer perfectly and provide the right amount of moisture that lasts for hours!

October 15, 2024
Unprompted review
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Reply from typology.com

Hello Melissa, thank you for your message and support !

Your satisfaction is our priority, we are happy to read that your experience with us made the difference.

Have a nice day

Rated 5 out of 5 stars

I love the natural look of typology…

I love the natural look of typology face tint and concealer. It feels great on my skin and gives a natural look. The shades are good but I wish they had some inbetween skin tones, especially between light and fair as my skin sits somewhere in the middle.

October 31, 2024
Unprompted review
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Reply from typology.com

Hello Rebeca, thank you for your message !

We are glad you are satisfied with the finish of our tinted products. We do also take into consideration your shade recommendation and hope to be able to fully satisfy your needs in the futur.

Have a nice day !

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