typology.com Reviews 2,470

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I appreciate you asking my opinion on your products. Over time, I have collected many Typology products and use them daily. As a woman in my early 60s, I approach skin care and makeup carefu... See more

Rated 1 out of 5 stars

Products great but website is terrible. Orders not credited, US vs/ Paris...on and on. No real assistance to correct any issues. Poor follow-through and no resolution.

Rated 2 out of 5 stars

Really disappointed in these products! I purchased the tinted trio. I ordered T13 which is for medium skin with warm or olive undertones, I was a little worried it might be bit light as I have quite o... See more

Rated 4 out of 5 stars

I’ve been using Typology products for a few weeks now and I’m genuinely impressed. The ingredients are straightforward and you know exactly what you’re putting on your skin, which I really appreciate... See more

Company replied

Company details

Information provided by various external sources

Typology est née d’une mission : démystifier l’industrie du soin. Nous produisons en France des produits sains et efficaces, à prix juste. Livraison dans votre boîte aux lettres sans présence requise et gratuite à partir de 35€.


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3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 4 out of 5 stars

Amazing quality at an affordable price

Typology offers high-quality skincare products that truly make a difference. The night serums are especially great for dry skin. My skin has never felt better!

February 17, 2025
Unprompted review
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Reply from typology.com

Thank you for your kind words, Pheobe! We are so happy to hear you are loving your results!

Rated 5 out of 5 stars

First time I have been using under-eye…

First time I have been using under-eye , glow and tinted face treatment. I am 69 years April I’ll be 70 it’s very easy to use it really allows your beauty to come through but enhances it I love it

February 16, 2025
Unprompted review
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Reply from typology.com

Hello! Thank you so much for sharing your experience! We're thrilled to hear that you're enjoying our products. We appreciate your trust in our brand and wish you continued satisfaction with our treatments!

Rated 5 out of 5 stars

I’m a Typology convert

I placed my first order with Typology in mid-January. It’s now mid February and I have already received two additional orders. I am a convert. The tinted serum is truly wonderful. Despite not offering as many shades as one might like, the shades they do offer are versatile and look great even if they’re not an exact match. I have also ordered some serums, oils, glow drops, bronzing drops, and several shades of the lip oils. I haven’t been disappointed yet! All products have been high quality, and my skin looks pristine!!

January 15, 2025
Unprompted review
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Reply from typology.com

Thank you so much for your kind words, Kelly! Your feedback and support mean very much to us. We're so grateful to have you as a client!

Rated 5 out of 5 stars

Rosecea

My husband suffers greatly from Rosecea. He has tried so many different products. This is the first product that made a significant difference (and immediately). I have already placed an additional order for three more tubes of the Redness Relief Face Moisturizer because he does not want to run out of this cream. I almost want to keep this a secret so they won't run out. But, I believe it is a product that can help so many just like my husband thus this review.

February 14, 2025
Unprompted review
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Reply from typology.com

Hi, Jacqueline! Thank you so much for your review. We couldn't be more happy to hear that your husband has seen such great results! We hope you both keep loving our products!

Rated 1 out of 5 stars

concealer in the light shade

I ordered the concealer in the light shade as I always do from all brands.
The description of the shade matches to what I need. When I received the concealer I realized that it is a very dark orange and there is no way anyone with light completion could use it. Especially under the eyes where you need to brighten. The description is misleading. I'm very disappointed as I was excited to try this brand and hopefully switch to more products. They do not offer any money back so I'm just wasted £30 on a product that I will never be able to use and I still don't have s concealer to use. Stay away from this brand. Thre are better brands you can use.

January 15, 2025
Unprompted review
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Reply from typology.com

Hello! We are really sorry to hear about your disappointing experience with the concealer shade. We always strive for accuracy in our descriptions, and we understand how frustrating this situation must be. Please feel free to reach out to our customer care team. We truly appreciate your feedback!

Rated 1 out of 5 stars

I fell into the marketing trap with…

I fell into the marketing trap with this company and i dont like writing negative reviews but I feel like this is necessary for people to see this brand is a scam. After purchasing almost $300 worth of product, I received the products and realized they are not the magic workers, nothing speacial really and I could live with that. However, the shades are absolutely off for the concealer and tinted serum. I went for medium as my skin tone and they came darker and oranger. When I approached to the customer service, they simply said no returns or exchanges. I am not shopping this brand again and it’s a bummer because I really thought this could be my go to make up brand - not with this kind of customer service.

February 11, 2025
Unprompted review
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Reply from typology.com

We are really sorry to hear about your disappointing experience and understand your frustration. We always aim to provide high-quality products and excellent customer service, and it's concerning that we didn't meet your expectations. While our return policy is limited, we would still like to assist you in any way we can. If you’d like to discuss your experience further or explore alternative solutions, please feel free to reach out to our customer care team. We genuinely appreciate your feedback and hope to improve in the future.

Rated 5 out of 5 stars

I love the app it makes ordering the…

I love the app it makes ordering the products easy and it even has short videos to show you how to use the product and tells you if it is compatible with your skin type

February 7, 2025
Unprompted review
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Reply from typology.com

We are so glad to hear the app is helpful for you, Amanda! Thank you for your kind words!

Rated 5 out of 5 stars

In Love with These Products! Just a Few Suggestions

Since I started using these products, I’m totally in love! My skin feels so much better, and they don’t make my face look cakey or settle into fine lines. I already have several products—some for acne, face cleansing, the tinted makeup, and the glow drops—and I love all of them!

My only small complaint is that the tinted makeup in shade #2 is a bit too pink for me, so I think I might need to try shade #1. I’ll probably mix them together to see how that works. It would be really helpful if you offered small samples to help match the right shade to different skin tones.

Also, it would be amazing if you could offer refills for the tinted makeup and other products that come in glass containers—or maybe even a trade-in program for them.

Thanks for creating such wonderful products!

February 9, 2025
Unprompted review
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Reply from typology.com

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’re loving the products and seeing great results! Your suggestions are super helpful, and we’ll definitely take them into consideration, especially regarding shade matching and refill options. We appreciate your support and are always looking for ways to improve.

Rated 1 out of 5 stars

I didn't like my color

I didn't like my color, and I am unable to exchange it since it's been opened. How are we supposed to figure out our correct color if we can't open it. Very disappointed! The coverage is minimal and splotchy. I do not recommend this product

February 5, 2025
Unprompted review
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Reply from typology.com

Hi Christy! We are really sorry to hear about your disappointment with the product. We understand how frustrating it can be to choose the wrong shade, especially when it's hard to test beforehand. While we don’t offer exchanges for opened products, we do want to make sure you’re satisfied. If you’d like, you can reach out to our customer service team to discuss. We truly appreciate your feedback and will work to improve our service.

Rated 5 out of 5 stars

My order was lost in shipment last year…

My order was lost in shipment last year and I started the customer service ticket and then forgot about it. A whole year later, I reached out again, and they swiftly issued my credit. I love Typology. I had stocked up on their tinted serum and I finally ran out. I replenished this product, as well as adding their cream, Vitamin C serum, and cleansing oil. And with my order I received a gift of reusable cleansing pads! They are amazing and I hope the USA President does not impose tariffs so I can still afford this amazing product line. There is nothing as clean and beautifully packaged as Typology in the USA.

February 1, 2025
Unprompted review
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Reply from typology.com

Thank you Kat!

Rated 4 out of 5 stars

I have about 10 typology products now

I have about 10 typology products now. I like them very much. Why I have given this a 4 over a 5 is that their color descriptions, swatches, and actual products are not well aligned. I have found it very difficult to find fair to neutral products with neutral to cool undertones…

January 30, 2025
Unprompted review
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Reply from typology.com

Thank you Andrea !

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, very unhelpful. They do not read messages properly or respond in a timely manner. Pity, it’s definitely making me re-think future purchases and if there will be any!

January 29, 2025
Unprompted review
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Reply from typology.com

Hello Eva, we are truly sorry to hear that your experience with our customer service did not meet your expectations. We strive to provide clear and timely assistance, and it’s disappointing to learn that we fell short in your case.

Your feedback is extremely valuable, and we take it seriously. If there’s anything we can do to resolve your issue, please don’t hesitate to reach out again via the support page. We’ll make sure to assist you as quickly and efficiently as possible.

We appreciate your support and hope to have the opportunity to improve your experience with us in the future.

Rated 5 out of 5 stars

Great company and products!

The texture and weight of the moisturizers and glow drops were great. I would also like to mention the customer service was excellent. When my products went missing, a replacement was sent quickly. I have now ordered two more products. If you are thinking about trying their products, do it!

January 26, 2025
Unprompted review
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Reply from typology.com

Thank you very much for your feedback !

Rated 5 out of 5 stars

The products are amazing

The products are amazing, the make up gives a natural glow 😍 I have almost all the skin products and I’m very satisfied with all of them. Highly recommend them 💗

December 28, 2024
Unprompted review
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Reply from typology.com

Thank you :)

Rated 5 out of 5 stars

Excellent products

This is my second order with Typology and have loved all products so far!
The 9 ingredient moisturiser is wonderful, my skin absorbs it well and feels great.
My only “criticism” is that it would be nice to be able to purchase they peppermint hydrolat in a larger bottle!!

January 17, 2025
Unprompted review
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Reply from typology.com

Thank you for your feedback Lizzy !

Rated 1 out of 5 stars

I was so excited about the glow drops

I was so excited about the glow drops. If you have a tan complexion this product is not for you. It doesn’t show up at all, it’s completely a waste. I’m so disappointed. Maybe if you have very porcelain skin you’ll get a slight shimmer. Best of luck

January 13, 2025
Unprompted review
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Reply from typology.com

Thank you for your comment! We're sorry to hear that the glow drop serum isn't working for you. On the product page, we recommend applying it at the same time as the moisturizing cream, and above all, dosing the pipette according to the desired effect. Have you tried adding an extra pipette?
Don't hesitate to contact customer service if you need any advice.

Rated 1 out of 5 stars

No returns

Colors aren’t great. “Light” is actually pretty dark. The tinted serum sounds like it would be hydrating, but actually goes on and feels drying. Returns aren’t accepted so if you choose the wrong color or product, you are out of luck.

January 8, 2025
Unprompted review
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Reply from typology.com

Thank you for your comment! We're sorry to hear that the tinted serum isn't working for you. This product is suitable for all skin types.
If your skin feels dry, we recommend you apply your moisturizer just before. We have a return policy, the terms of which are posted on the site and in our FAQ. Please feel free to consult our articles. We are aware that choosing a shade online is not easy, so we advise you to use the color chart we have recently modified based on customer feedbacks, or to contact our customer service team to explain your complaint. Our teams will offer you a solution!

Rated 1 out of 5 stars

Lash and brow serum no bueno

I saw reviews raving about it the eyelash and eyebrow serum. I used it at first and was seeing good results over time I noticed I kept getting burning eyes. I stopped using the serum on my lashes and the burning went away. I started to use it again and then I started getting inflamed tear ducts and it looked like pink eye. I stopped using it again and my symptoms went away. I will never use this product again. Feels like a scam to me

December 31, 2024
Unprompted review
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Reply from typology.com

Hello,
we strongly advise you to contact our customer service department to report your reaction. We'll get back to you as soon as possible!

Rated 5 out of 5 stars

Clean Beauty that’s good for you and the environment

I have ordered a few times and shipping is fast from the time I order to when I receive, the items are packed with care and always shipped in recyclable packing. I’ve ordered the green tint, a couple serums and concealers and another tinted serum and a nice lip oil. The color matching to my skin is not perfect with the concealers and face tint, but they still work well and they provide a nice light coverage that doesn’t sink into fine lines. I think having more color options to their tinted products would be good, but I’m sure the company will add more in time. I would order again as I try to only buy clean beauty products. No added fragrance is another plus.

January 3, 2025
Unprompted review
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Reply from typology.com

Thank you very much for your positive feedback Tina !

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