Tyroola Reviews 

262
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Can't thank the staff at Tyroola Haymarket NSW enough they were in constant contact with me checking size's and offsets & delivery address. When it comes to the delivery I was blown away I ordered t... See more

Company replied

Rated 5 out of 5 stars

Tyroola has Great prices, and I generally get their mobile tyre fitters to change the tyres at my home for the added convenience. Have had great dealings with them in the past and I look forward to th... See more

Company replied

Rated 5 out of 5 stars

Tyroola has always been great tyre supplier. I've bought from them a lot of times in the past 5 years, and each time has always been a pleasure. Communication is always swift, updates are always quick... See more

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Rated 2 out of 5 stars

They advertise discounts when you google products that aren't available and when you contact their agents via their chat feature or via phone. They either go silent or say send us a screen shot so we... See more

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4.4

Excellent

TrustScore 4.5 out of 5

262 reviews

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4.4

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(262)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy process

Very easy process, efficient and seamless.

October 2, 2024
Unprompted review
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Reply from Tyroola

Hi Joanne, we aim to make things easy! We're glad it was seamless for you—come back anytime, we’ll keep it smooth sailing!

Best regards,
Tyroola team

Rated 5 out of 5 stars

It was a great online experience

It was a great online experience, I purchased Michelin Pilot Sport 5 for my Tesla Model 3 with 4 wheel alignment.
The tyres were promptly delivered to Tyreright Brookvale and the team there were very courteous and professional. They completed the work in 45 minutes.
I would happily do it again and recommend this to my family and friends.

September 20, 2024
Unprompted review
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Reply from Tyroola

Hi James, it's lovely to know you had a great experience. It sounds like Tyreright Brookvale had you rolling smooth in no time — 45 minutes? That’s impressive! Thanks for recommending us to your family and friends, and whenever you're ready for round two, we’ll be more than happy to help again.

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Good service and communication

Good service and communication. On time and excellent job. I know it was only fitting tyres but friendly service and attitude was appreciated. Thanks Phil.

September 23, 2024
Unprompted review
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Reply from Tyroola

Hi Phillip! We're happy that you had a great experience with us and with our partner fitter. It's great to know their friendly service made a difference for you. Thanks for the awesome feedback!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Reasonable price and quick delivery

September 5, 2024
Unprompted review
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Reply from Tyroola

Hi Milton, we always aim to make things as smooth as possible for our customers, and we’re glad it hit the mark for you! Thank you for this great review!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Service was Amazing

Service was great, smooth process and quick. highly recommend.

September 12, 2024
Unprompted review
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Reply from Tyroola

Hi Sam! We're super happy to hear you had an amazing experience with us! Smooth and quick—just how we like it too. We appreciate the recommendation!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Great Service! Highly Recommend!

I was skeptical at first but decided to try it out after a very thorough search for tyres online. I made my order on a Monday and decided to go with the mobile fitting service. By Tuesday arvo, my new set of 4 tyres were on my car and good to go. Very quick and efficient. The transparency from the start was also great with both Tyroola and the mobile tyre fitting company which made the whole process a lot easier and trustworthy. I can’t speak for everyone but my experience using Tyroola was great and I’ll definitely be using them again in future. Thanks again Tyroola and Mobile Tyre Shop!

September 24, 2024
Unprompted review
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Reply from Tyroola

Hi Michael,

We absolutely appreciate your kind words! It's awesome that you gave Tyroola a try and had such a positive experience with our fitting partner. Knowing that we made the whole process easy and transparent really makes our day! Thanks so much for recommending us – we can’t wait to help you out again when you’re ready for new tyres!

Best regards,
The Tyroola Team

Rated 1 out of 5 stars

Terrible

Terrible. Rude, unhelpful and complained about not making any money through Tyroola.

August 23, 2024
Unprompted review
Rated 4 out of 5 stars

Good experience with 3 different cars in last year

Web site is easy to use and prices are good. Just put your tyre choices in basket to get a true price with shipping and fitment.

September 12, 2024
Unprompted review
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Reply from Tyroola

Hi Mark! Three cars in a year? You’re officially on a tyre shopping spree! We’re pumped to hear you found our website easy and our prices solid. You’re spot on—throwing those tyres in the basket is like magic for seeing the real deal with shipping and fitmen. Thanks for sharing the love! We can’t wait to help you on your next tyre journey.

Kind regards,
Tyroola Team

Rated 5 out of 5 stars

First time purchasing from TYROOLA .

First time purchasing from TYROOLA .
Very happy about reasonable price and great customer service with quick delivery so will definitely buy in future 👍

September 10, 2024
Unprompted review
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Reply from Tyroola

Hi Sepehr, we’re really glad to hear you had a fantastic first experience with us at Tyroola! Finding a good deal, great customer service, and fast delivery is always a win in our book. We’re thrilled we could deliver on all fronts! We can’t wait to help you out again in the future—thanks for choosing us!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Easy and good price.

Great price, easy process and delivery. Great that you can see upfront what the fitting costs will be so you can choose the best one. Love my tyres!

August 29, 2024
Unprompted review
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Reply from Tyroola

Hi Kate! We’re pumped you found our prices a steal and the process a breeze. Knowing you love your tyres puts a smile on our faces! Thank you for choosing us—enjoy the road ahead!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Excellent!

Excellent!

September 12, 2024
Unprompted review
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Reply from Tyroola

Hi Sascha! Thanks a bunch for the “excellent” shout-out! We’re over the moon that you’re happy with our service. If we could, we’d send you a high-five through the screen!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

This is a super easy and convenient…

This is a super easy and convenient service. Have used a couple times now.
You always know how much you're paying and aren't getting over charged or getting hidden fees like you do at mechanics or stores.
Definitely recommend

September 5, 2024
Unprompted review
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Reply from Tyroola

Hi Nicole! We're super glad to hear you find our service super easy and convenient! We appreciate your recommendation and continued support. We can’t wait to help you out again soon—no surprises, just great service! Thanks for being an awesome customer!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

To Borrow from the Legendary Ozzy Man - This Experience Led Me Straight to "Destination Perfect"

Starting with the initial order from Supercheap Auto, Tyrola was who they used which I found after a long search finding them, then looked for quite a while to get some difficult to get hold of tyres for my high performance vehicle with nonstandard wheels it was an impressive amount of time for them to make contact after the purchase and kept me posted start to finish then the tyres to be delivered to the mobile fitter.

Contact was made by the mobile fitter outlining the process and very soon after advised the 4 new tyres had been received by them and roughly 48 hours later, I met the installer Camron as he arrived at my place for installation and was ready to rock & roll.

It all happened so fast I had trouble keeping up, but the finished product was way beyond any expectations I had. Supercheap Auto & Tyrola both followed up after the delivery to ensure everything had arrived within the estimated timeframe and was all sorted to my satisfaction which was good also, good to see there are still companies out there that are on the ball and were genuinely interested in my opinion and how I rated my experience. So, big green ticks for all 3 parties involved.

Lastly, the knowledge, skills, care taken in working on my baby and the decent & professional attitude Camron displayed was top notch and there needs to be more than 5 stars to adequately show the calibre of the install and finished product which made a considerable difference in the smoothness of the ride I hadn't felt for quite some time plus the way the new shoes felt was like the entire surface of them was contacting the road instead of irregularly worn tyres almost impossible to drive in the wet without spinning the wheels at 80km/h - 100km/h with traction control on these sit snugly on the road.

Bottom Line
*************
Q) * Would I recommend tyres and the entire sales & service experience?
A) * That is a HUGE resounding YES

Invoice # TY216914063

July 8, 2024
Unprompted review
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Reply from Tyroola

Hey Blaine! Wow, this made our day! We’re absolutely stoked to hear that everything went so smoothly, from the search to fitting those hard-to-find tyres on your high-performance vehicle. Huge props to Camron for nailing the installation and making your ride feel like new again!

It’s awesome to hear that we and our partners got those big green ticks from you! We love knowing we hit the mark and are genuinely interested in your experience. We truly appreciate your awesome review.

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Love a good Tyler company

Ease of purchase
Quality of purchase
Speed of delivery

September 11, 2024
Unprompted review
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Reply from Tyroola

Hey there! We're stoked to hear you're loving Tyroola. We're all about making your purchase a breeze while delivering quality and speed. Thanks for choosing us—your support means the world!

Kind regards,
Tyroola Team

Rated 1 out of 5 stars

Bought a set of tyres + fitting + wheel…

Bought a set of tyres + fitting + wheel allignment. Next day was told - OUT OF STOCK, - offered cheap ones. Didn't want the cheap ones, was told they'll get back to me, no one did. Called next day myself, was offered similar tyres just $120 more on top what i already paid. Complete waste of time!

September 12, 2024
Unprompted review
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Reply from Tyroola

Hello Palekas,

We're truly sorry to hear about the mishap with your order and for the delay in communication—it’s something we’re actively working on improving.

Regarding the tyres, we want to clarify that the alternatives we offered are different brands, which unfortunately meant varying prices. We did extend a discount on your preferred alternative tyres, but we completely understand that this didn’t make up for the inconvenience.

Thank you for giving us a try. We genuinely appreciate your feedback as it helps us improve.

Best regards,
Tyroola Team

Rated 5 out of 5 stars

price and availability

price and availability

September 11, 2024
Unprompted review
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Reply from Tyroola

Hi David, we're glad to hear our prices and availability hit the mark! Thanks for choosing us. Enjoy your new tyres!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service to obtain my tyres (at a good price) and the subsequent hassle free mobile install

September 6, 2024
Unprompted review
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Reply from Tyroola

Hey Adam! Thanks a ton for the awesome review. Nothing beats great tyres at a sweet price and hassle-free right? We’re glad we could roll it out smoothly for you! We appreciate you choosing us!

Best regards,
Tyroola Team

Rated 1 out of 5 stars

Tyroola sold 2 years old stock tyres and refuse refund the service fee They didn't provide

The tyres replacement is done on 4/9/24.
However, I found the tyres is made by 2022. Photo attached. It mean it is almost 2 years old. I am very disappointed tyroola sold 2 years old tyres as new tyres. We all know old tires will affect the use experience and service life.
Also, carline automotive only changed tyres but didn't provide 4 wheel alignment service. The man in the shop told me I need to change control arm Bush part. They will provide me the quote for change the parts and do wheel alignment after parts changed.

Base on bad experience, I request compensate for you sold 2 years old tyres as brand new tyres to me. Also, please refund the 4 wheel alignment charge $79 ASAP as they didn't provide the service.

September 4, 2024
Unprompted review
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Reply from Tyroola

Hi Pauline,

We hear you and want to clarify a few things regarding our tyres. You can find detailed information in our tyre guide article and on our website, which confirms that most of our stock falls within the 1-2 year range. Given the variety of tyre sizes and specifications, tyres are often manufactured in batches, and older stock can still be in excellent condition if stored properly. We take pride in providing only brand-new tyres, and our warehouses adhere to strict guidelines to ensure they remain in top condition for optimal safety and performance.


Article- https://support.tyroola.com.au/en/support/solutions/articles/36000097525-what-is-the-age-of-the-tyres-

Regarding the wheel alignment, we’re still waiting for confirmation from our partner fitter and will keep you updated as soon as we have more details.

We appreciate your understanding and patience as we work through this!

Best regards,
Tyroola Team

Rated 5 out of 5 stars

My first purchase from Tyroola

My first purchase from Tyroola and I little nervous but no regrets about anything involved. Weren’t in stock but left an email for them to contact me when they were. Two weeks later boom they are in stock, easy purchase, discounted first time purchase which paid for the delivery which was fast to my local tyre store. They were also great and has me in and sorted at my next convenience. Couldn’t be happier!

August 19, 2024
Unprompted review
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Reply from Tyroola

Hey Garth! It's fantastic that everything went smoothly for your first purchase. We’re glad our team could keep you updated and that you found the process easy and convenient. Plus, it’s awesome that you took advantage of the discount! We appreciate your awesome feedback.

Best regards,
Tyroola Team

Rated 5 out of 5 stars

Very satisfied new customer

The whole process from search to purchase was clear and easy. The delivery said it would be within 2-3 days,I received a call that same day from the tyre fitters saying the tyres had been delivered.

August 26, 2024
Unprompted review
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Reply from Tyroola

Hey Diyana, we’re glad to hear the process was clear and easy for you. It looks like the partner courier was on top of it, getting those tyres delivered super quick. Enjoy your new tyres!

Best regards,
Tyroola Team

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