We have a new member of staff who didn't have some of the ID information and we needed to complete a paper version of the DBS - mainly due to her change of name by deed poll and age. Sharna has been... See more
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uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 30,000 Organisations currently registered and benefitting from the uCheck service.
Contact info
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, United Kingdom
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
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Replied to 73% of negative reviews
Typically replies within 1 week
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Ben was incredibly helpful
Ben was incredibly helpful in helping me cancel my DBS check when it was no longer required. What I thought would be a really stressful job was actually incredibly easy thanks to him.
Thank you Ben!
We needed to change the principal…
We needed to change the principal person on the account, and Alexandra resolved the issue very quickly and efficiently.
Nick was extremely helpful!
Nick was extremely helpful!! within minutes l had already found my way round the system!!
Great Service
Katie gave a great service and sorted my issue quickly and efficiently. Communication was polite, friendly and professional
Shana K
Got put through to Sharna K to help chase my DBS. She went above and beyond to help and given me all revelant information I'll need from now on.
With her friendly, professional and knowledgeable she is, she should definitely be apart of the training team.
I always on the phone with customer services and feel let down with how some people are. I'm in slight shock with how Sharna K is, refreshing.
Always great service from UCheck
Always great service from UCheck. Thanks so much for pointing me in the right direction. Much appreciated!
Excellent service from the team
Excellent service from the team. The U Check team are always so helpful and supportive.
5 stars…
Nick was very helpful even though I left the chat for a while. He still picked up my enquiry. Thank you.
Nick helped me so many times before
Nick helped me so many times before. He is quick, polite, helpful. Thank you
Nick did a great job!
Nick was quick, efficient, polite and answered my question. Exactly what I wanted, thanks Nick
Nick was helpful
Great prompt service
No queue, straight through to Jan, and account change made in seconds. Very efficient.
Quick and efficient resolution to my…
Quick and efficient resolution to my concerns by Jan
Jan was super helpful and answered my…
Jan was super helpful and answered my question very quickly. First class customer service!
Great service from Martin
Great service from Martin, who sorted my query straight away.
It was so easy to use the help system…
It was so easy to use the help system with uCheck. The operator that chatted with me was called Jan and she gave me clear instructions so that I could make the necessary adjustments to our system. So quick and much easier than listening to the music in a telephone hold queue !
I have worked in the Healthcare…
I have worked in the Healthcare industry for over 18 years and have used many companies for my DBS applications, Ucheck is by far the best one i have worked with. The turnaround time is very quick, they have excellent communication, all the staff are very helpful especially Jean Davies who i just got off the phone with, and the system is very user friendly. I wish i found them sooner.
I have good experience with u check…
I have good experience with u check team they helped me a lot for solving my issue thanks a lot team
The problem that occurred with login…
The problem that occurred with login was solved quickly and efficiently, Char was very supportive and helpful
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