Uheat - Underfloor Heating Reviews 

385
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... See more

Rated 5 out of 5 stars

I contacting U-Heat and chose to purchase a 'diy'kit for my full house. I am only a diy person but managed to install everything, the support I received was top-notch. Jake, was fantastic, he guided m... See more

Rated 5 out of 5 stars

There is not a lot of companies now days that pick up a phone straight away and the person on the end actually knows what they are talking about from installation to the correct product Breath o... See more

Rated 5 out of 5 stars

I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor... See more

Company details

  1. Boiler and Heating Service

Written by the company

Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

385 reviews

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4.7

All reviews

(385)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic after sales service.

I spoke to Andy on the phone to discuss a slight design change. This was 12 months after I’d purchased all my underfloor heating materials for the whole house. I’m working my way through the property extending/removing walls etc, hence the delay. He was very helpful as usual and we agreed the way forward. He then revised the loop drawing (which he still had 12 months later) without being asked and even sent me a couple of manifold caps free of charge!! Fantastic after sales service.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

PERT-Al-PERT Pipe 20mm ( as a conduit )

Website worked well, thus a smooth transaction.
Purchase was not for a heating project.
Product to be used as a conduit for fibre optic cables both the size 20mm and the unjointed length make it a perfect product ( Underfloor Heating PERT-Al-PERT Pipe 20mm x 2mm ) for this application.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

The Uheat website is a mine of…

The Uheat website is a mine of information. I ordered an Elektra 5 metre warm floor self adhesive system after researching the various options myself. I am raising a new concrete screed floor by 50mm using Thermopanel, then fitting the heated floor matting on top of that, then self levelling compound prior to ceramic tiling. A nice project with promising results.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Replacement Thermostat

We needed a replacement thermostat for our underfloor heating. We found all the relevant details on their website so didn't need to speak to anyone at the company. Item arrived next day, really pleased. Added to favourites for any future requirements

September 12, 2024
Unprompted review
Rated 3 out of 5 stars

Bought an Adept electric underfloor…

Bought an Adept electric underfloor heating system through Amazon a year ago, installed in the spring and all has been fine whilst using through October and November until error code 1 showed up a week ago and the floor wouldn't heat. Got in touch with Uheat through Amazon and they responded within the hour, saying it was a sensor error. As unit still under warranty, they sent me a replacement sensor next day delivery, and my electrician came to fit it. Didn't fix the error sadly, but Uheat were straight on top my message on Amazon within minutes and sent me a tracked postage label so I could send the thermostat back for testing. I'm not expecting to hear from them before Christmas, but will update when I do. So far I'm impressed with the floor (when it worked out was perfect) and very impressed with the customer service, so hoping I'll be able to upgrade this review to 5 stars when the issue is resolved. It's my office, so hoping not to have to pull the floor up to find the issue... Only 3 stars for now as the error isn't fixed yet. I'm looking to get a water system for 53m² in a few weeks and hoping to go with a Uheat product - if we can get this fixed it'll inspire few to invest in this so far excellent company.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Wojtek and the team have been extremely…

Wojtek and the team have been extremely helpful all the way through. Most other companies gave a list without support when I was getting quotes but uheat went the extra mile and gave great after sales service.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Really easy purchase

Really easy purchase. Needed a new room thermostat due to broken screen but didn't want to replace the relay box. Found uheat who explained on product page it was compatible and even described the relay box to look out for. Came really quickly and paired to existing relay box with no problem and so much less hassle than rewiring!

October 6, 2022
Unprompted review
Uheat - Underfloor Heating logo

Reply from Uheat - Underfloor Heating

Good morning Em, thank you so much for the review and feedback! Kind regards, Lee

Rated 5 out of 5 stars

Can't recommend enough!

Can't recommend enough. Fantastic service, ongoing support, great communication and super quick delivery. Wojtek made sure that everything was spotless, nothing was a trouble for him. I'm super happy with the product itself, manual takes you through all the steps so you won't stuck.

October 3, 2022
Unprompted review
Uheat - Underfloor Heating logo

Reply from Uheat - Underfloor Heating

Good morning Ewelina, thank you so much for the review, we really appreciate it! Kind regards, Lee

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