U.K.ABROAD Reviews 568

UK Abroad made a daunting, bureaucratic process easy and seamless.

The thought of renewing my UK passport from abroad made me very anxious. I didn't have a clue as to how to go about it, so I googled it and lucky for me the first site I entered was yours.
The information I received was clear and after I made my payment the instructions on the next steps were easy to follow. The consultant kept me updated constantly and was with me right up to the delivery of my new passport. Thank you, Jan.
This was a smooth, hassle free process.

Excellent online service with real humans replying to email queries and supporting throughout the process. Fast and efficient - highly recommend.

I was very impressed with Natasha. She provided a great service and helped me through it every step of the way, No hitches and it all went well

Bureaucracy of official documents applications can be frustrating and confusing. However, renewing my British passport from overseas, and being dual nationality, was so easy. The information I needed was e-mailed to me step by step and immediately confirmed so I knew exactly how to proceed and with what. Having a single person walk me through from beginning to end was like meeting that person face to face. Easy. Thank you Peter.

Easy-to- understand instructions and prompt responses.

I recently renewed my passport with Glenda on ukabroard.com and i felt the system was made very easy for me, considering i was applying from abroad and was so use to doing it in the country i live in. She kept me informed constantly and emailed all my questions promptly. It was a very smooth and speedy transition and will be using them again. Thank you so much for making this all so easy and secure.

I had great difficult trying to get a new Passport until I contacted Robyn, she had it sorted quickly and it was smooth running from then on.

I would recommend any individual whom want to apply, or renew their British Passport to make use of ukabroad. The services I received is exceptional, they did virtually all the work on my behalf. Within less than 3 weeks, I received my new passport- hassle free.

Excellent, personalised service, with a speedy turnaround. Fully recommend using UK Abroad passport service.

We found this service to be generally frustrating and poor value for the fees involved. Our biggest complaint was the 100% reliance on templated emails as the response from our consultant i.e. lack of personalized approach and the often confusing instructions, especially around the courier pick up of our old passports. Gmail threads grew ridiculously long. Our consultant was based in Australia so a one-day delay was automatic and the company uses DHL which is a minor player in Canada. Pick-ups invariably happened at the end of the day - having waited all day. Not recommended, especially for Canada-based expats/residents.

Exceeded my expectations! Communications & guidance through the process were top notch. Once the details were confirmed I received my new passport in 2 weeks. Brilliant!!

My consultant Robyn was simply amazing. My application was not the easiest due to my name changes but Robyn was sympathetic, caring, professional, so much so that I truly felt I had made a friend who was not only looking after me but understood exactly how important getting my British Passport renewal meant to me. She is a wonderful human being. The world needs more people like her. Thanks for giving her to me.💚💚 I'm not 100% sure about the date we connected.

An excellent service.

ukabroad.net guides you and facilitates the whole process of getting your documents, photos etc correct, organises courier services and keeps you informed of the whole passport application or renewal process.

The consultant assigned to my application was 'Robyn' who was friendly and professional and I was kept updated every step of the way.

Speedy, friendly service. I received my new passport 2 weeks earlier than expected as Jan attended to my requirements

Great service from the start of the process all the way through to delivery of the new document. Faultless communication keeping me informed every step of the way. I feel that your excellent service is due to the fact that an applicant is dealt by one person from start to finish. Shaun made the process effortless.

I received excellent service from Jan at ukpassports. Coming from a country in Africa where we are surprised if we even get an answer to an email I was astounded that Jan would answer my emails immediately, even over a weekend. The whole process of renewal of my passport was done efficiently and painlessly. Thank you so much Jan for your dedicated service.

From the moment I went on line to renew my UK passport the follow up and attention to detail was first class. Brannan from UKPassports made the whole process easy and was there to guide me through the application to receipt of my new UK Passport.

The passport renewal process was made easy by the very helpful case worker assigned to me. She was very quick to respond to queries and the process was easy to follow. Didn’t take long to get the new passport.