U.K.ABROAD Reviews 567

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

James Henry is completely correct. I used them last year and it cost me £259. My partner has now gone through the gov.uk website, which costs £95, and is as easy to navigate, in fact UKabroad must cop... See more

Company replied

Rated 5 out of 5 stars

My consultant Robyn was simply amazing. My application was not the easiest due to my name changes but Robyn was sympathetic, caring, professional, so much so that I truly felt I had made a friend who... See more

Rated 5 out of 5 stars

I was so dreading this process which in the past had been dealing directly with the British embassy in Canberra- this was an absolute dream in comparison! Natasha was my contact person the whole wa... See more

Rated 5 out of 5 stars

The company got in contact swiftly and professionally, with email, whose content was clear and easy to understand about what steps and other things you would have to do. There was an agent assigned t... See more

Company details

  1. Passport Agent

Written by the company

Trusted worldwide, U.K.ABROAD is the leading provider of UK passport renewal, replacement, and first-time applications for citizens abroad.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

567 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Just under 2 weeks for the whole process. Juan-Pierre, my advisor, was efficient and professional. None of the usual hassle associated with HMRC interactions. Well worth it.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

I needed to renew my UK passport and…

I needed to renew my UK passport and change my name. Living in New Zealand I didn't want to take the chance of missing something so I used UK ABROAD. I dealt with Elyse who was easy to deal with, knowledgeable and responsive. I sent my application on 1st January and received my new passport 24th January.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

I had to replace a lost passport for a…

I had to replace a lost passport for a member of my family who was not able to handle the process involved.
The guidance and assistance received by ukabroad.net enabled me complete the process with a new passport being delivered to my home.
The process was quite involved and time consuming but throughout the entire project I was advised of what was required of me and when. It was a progressive system which simplified matters considerably. If I had been confronted from day one with all requirements needed it would have been a headache to meet.
I received excellent info from Elyse as we progressed in stages.
Thank you to all involved.
I’m most satisfied with the outcome.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service given

Excellent service given. UK Passport Office emailed on a regular basis giving updates on progress and giving clear instructions on any other information required. The whole process from start to finish took 4 weeks. Very efficient. Thank you

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Recommendation from New Zealand

I live in New Zealand and my passport had run out. I was very stressed about applying for a new one.

UK Abroad/U.K.Passports provided a simple form and very clear instructions about how to proceed with the application to renew.

This included clear instructions about what information to provide via email.

Most helpful was clear instructions about how and where in the UK to send my old passport.

I was notified when my old passport was received in the UK.

My new passport arrived within two weeks of having been received.

I was both grateful and amazed at the efficiency of the whole process and I wholly and sincerely recommend U.K. Abroad/U.K.Passports to anyone that wants to renew a passport from overseas.

Andrew Belcher

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you, excellent and absolutely a brilliant service.

When I applied to renew my passport on 20th. January 2024, I was lucky to be assisted by Jan British Passport Consultant, the service was excellent and the delivery of documents very fast.

I was kept informed on the process at every stage with emails and messages, my new passport arrived in Iceland on February 1, 2024!
Sadly, DHL had misplaced or lost my new passport, Jan UK passport consultant solved the problem straight away and I received my new passport today!

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Passport renewal.

The service is very efficient.
The courier collection and return of passport and documents went very smoothly.
I would highly recommend the company to anyone wishing to renew their passport.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and safety

Apparently, there are barriers to apply or to renew a British passport, but it was a stressless and accurate processing during the application that it is totally different to I imaged. It was very helpful for my consultant, Natasha's prompt action and help that it has only been taken a month from starting the application I applied to recieving a new passport!
Thank you so much, Natasha!

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

UKabroad gives an excellent service

UKabroad gives an excellent service. Any queries and there is an immediate, personalised response. Thirteen days after my passport was collected by DHL, the new one was delivered to my door. Amazing! I cannot recommend UKabroad highly enough. You won't be disappointed.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Passport

As a 71 year old I found the instructions you gave me so easy to follow and sending my old passport and receiving my new passport went very smoothly.
Regards
John Frayne.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and Seamless

To be honest, I was a little apprehensive at first but the process was very easy and uncomplicated. Natasha was very responsive, helpful and made the process really easy.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary Service: Thank you, Jan

Jan, my British Passport Consultant, was extremely thorough. He explained everything clearly, was punctual, and answered my interim queries very patiently. I was very happy that my new passport arrived as quickly as it did. The ukabroad passport service costs more, but the whole package is very professional. Thank you.

February 4, 2024
Unprompted review

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