Have now bought 3 of these vapes…brilliant! Was spending too much on 600 puff disposables which don’t last. These are fantastic as last so much longer, are rechargeable & you can change flavours if ne... See more
Company replied
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See what reviewers are saying
Now that Aspire are firmly at the top of their game with their Prestige range, everyone, regardless of budget, can experience real high end performance and the quality that comes with it. For less tha... See more
Company replied
Not a bad word to say about these guys, They're fast acting and reliable. My account manager has been an absolute godsend as I know I'm not an easy customer, yet they have taken the time to liste... See more
Company replied
Bought a mod online and sadly the Royal Mail lost it in transit. Dave (of UAV) has been incredibly swift to respond, kind and helpful throughout the process and ultimately shipped me a new one via... See more
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Company details
Written by the company
Since May 2016, UK Aspire Vendor has been the exclusive distributor of Aspire’s premium vaping products throughout the UK. We supply wholesale customers only, working exclusively with authorised vape retailers, wholesalers, distributors and online businesses. We do not sell directly to the general public. As a specialist B2B distributor, we provide our trade partners with reliable access to the latest Aspire devices, coils, tanks and e-liquids, supported by efficient logistics, dedicated account management and knowledgeable technical support. Our focus is on helping businesses maintain stock availability, maximise sales opportunities and deliver exceptional service to their own customers. Quality, compliance and reliability are at the heart of everything we do. In partnership with Arcus Compliance, we ensure all Aspire products distributed by UK Aspire Vendor comply with UK TPD regulations and the latest legal requirements. By maintaining the highest standards of compliance, we give our wholesale partners complete confidence in the products they stock and sell. We are committed to building long-term relationships with our trade customers by providing dependable supply, expert industry knowledge and outstanding aftersales support. Whether you are an independent vape retailer, a national chain, an online merchant or a wholesale distributor, UK Aspire Vendor is your trusted trade partner for Aspire products across the UK.
Contact info
Unit B, Hortonwood 2, TF1 7GW, Telford, United Kingdom
- dave@ukaspirevendor.co.uk
- www.ukaspirevendor.co.uk
4.9
Excellent
207 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from UK ASPIRE VENDOR
Thank you so much for the kind words! We're thrilled to hear that you had a positive experience with Iain. Rest assured, we'll make sure to pass on your feedback to him. We also look forward to the opportunity of doing business with you in the future. Should you need anything else or have any questions, feel free to reach out. We're here to help!
Reply from UK ASPIRE VENDOR
Dear Keelie,
Thank you so much for your glowing review! We're thrilled to hear that you found our prices excellent and our delivery super fast. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated.
Here at UK Aspire Vendor, we strive to offer our customers the best possible experience from start to finish, and your feedback reassures us that we're on the right track. We're committed to maintaining our high standards and ensuring that you continue to receive exceptional service with every purchase.
If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!
Thanks again for choosing UK Aspire Vendor. We truly appreciate your support.
Best regards,
Dave
UK Aspire Vendor
Reply from UK ASPIRE VENDOR
Dear Gillian,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were pleased with the speed of your delivery. At UK Aspire Vendor, ensuring timely delivery is one of our top priorities, and we're delighted that we could meet your expectations.
Your satisfaction is incredibly important to us, and it means a lot to know that our efforts have made a positive impact on your experience with us. Should you need anything else or have any questions in the future, please don't hesitate to reach out.
Thanks again for choosing UK Aspire Vendor. We truly appreciate your support!
Warm regards,
Dave
UK Aspire Vendor
Fast easy ordering
April 9, 2024
Reply from UK ASPIRE VENDOR
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that your ordering experience with UK Aspire Vendor was fast and easy. Providing a seamless and efficient service is always our top priority, and it's wonderful to know that we hit the mark for you.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to ensure your satisfaction every step of the way.
Thanks again for choosing UK Aspire Vendor, and we look forward to serving you again in the future!
Warm regards,
Dave
UK Aspire Vendor
Reply from UK ASPIRE VENDOR
Dear Shaun,
Thank you so much for your glowing review! It's truly gratifying to hear that you had a positive experience working with us here at UK Aspire Vendor. Delivering excellent service and ensuring customer satisfaction are always our top priorities, so it's incredibly rewarding to know that we've hit the mark with you.
We strive to create a seamless and enjoyable experience for all our customers, and it's fantastic to see that our efforts have been recognized. If there's ever anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're always here to help.
Thank you once again for choosing UK Aspire Vendor. We truly appreciate your business and look forward to serving you again in the future.
Best regards,
Dave and the UK Aspire Vendor Team
great products at great prices
March 7, 2024
Reply from UK ASPIRE VENDOR
Dear John,
Thank you for sharing your experience with us! We're delighted to hear that you are satisfied with the quality of our products and the value they offer.
At UK Aspire Vendor, we strive to provide our customers with top-notch products at competitive prices, and it's always fantastic to know when we've met your expectations.
Your feedback encourages us to keep delivering excellent service and maintaining affordability without compromising on quality.
If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing UK Aspire Vendor. We appreciate your support and look forward to serving you again soon!
Best regards,
Dave
UK Aspire Vendor
Reply from UK ASPIRE VENDOR
Dear Darryl,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service to be excellent and our delivery swift.
At UK Aspire Vendor, providing top-notch service and ensuring timely delivery are among our top priorities, and it's always fantastic to know when we've hit the mark. Your satisfaction is truly rewarding for us.
If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help.
Thank you again for choosing UK Aspire Vendor. We look forward to serving you again in the future!
Warm regards,
Dave
UK Aspire Vendor
Fantastic company to deal!
Fantastic company to deal with. Always efficient and great products!
February 28, 2024
Reply from UK ASPIRE VENDOR
Dear Helen,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you find our company fantastic to deal with. Efficiency and top-notch products are our priorities, and it's incredibly rewarding to know that we've met your expectations.
Your kind words mean a lot to us, and we truly appreciate your support. If there's anything else we can do to enhance your experience or if you have any specific feedback, please don't hesitate to reach out. We're here to ensure your satisfaction.
Thanks again for choosing UK Aspire Vendor, Helen! We look forward to serving you with excellence in the future.
Best regards,
Dave and the UK Aspire Vendor Team
Reply from UK ASPIRE VENDOR
Hello Charlotte,
Thank you so much for taking the time to share your experience with UK Aspire Vendor! We're thrilled to hear that you found our service quick and efficient. It's always our goal to provide a seamless and timely experience for our customers.
We truly appreciate your support and hope to continue exceeding your expectations in the future. If you ever have any questions or need assistance, feel free to reach out. We value your business and look forward to serving you again.
Best regards,
Dave
UK Aspire Vendor
What a great company
What a great company, big thanks to Leah for helping me with my purchases, look forward to dealing with you again soon
February 6, 2024
Reply from UK ASPIRE VENDOR
Hello Marc,
Thank you so much for taking the time to share your positive experience with UK Aspire Vendor! We're thrilled to hear that you had a great shopping experience, and we truly appreciate your kind words.
Leah is indeed a valuable member of our team, and it's fantastic to hear that she was able to assist you with your purchases. We're dedicated to providing excellent service, and your satisfaction is our top priority.
We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Thanks again for choosing UK Aspire Vendor, Marc!
Best regards,
Dave and the UK Aspire Vendor Team
Fast delivery and first class customer…
Fast delivery and first class customer experience 👌 👍 thanks 👍
January 24, 2024
Reply from UK ASPIRE VENDOR
Dear Keith,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received your order quickly and that you had a first-class customer experience. Your satisfaction is our top priority, and we truly appreciate your kind words.
If there's anything else we can assist you with or if you have any future needs, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with UK Aspire Vendor.
Thanks again for choosing us!
Best regards,
Dave
UK Aspire Vendor
Excellent service
Easy ordering process easy to navigate the site to find what I wanted. Excellent dispatch and packaging delivered on time at a reasonable cost for everything. Love the free juice.
January 17, 2024
Reply from UK ASPIRE VENDOR
Hi David,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our ordering process easy and our website navigation seamless. We strive to make it as convenient as possible for our customers to find what they're looking for.
It's great to know that you were pleased with our dispatch efficiency and packaging. We understand the importance of timely delivery and ensuring your order arrives in perfect condition.
We're delighted that you appreciate the value we place on providing our products at a reasonable cost. Customer satisfaction is our top priority, and we're committed to offering quality products at competitive prices.
And of course, who doesn't love a little extra? We're glad you enjoy the free juice—it's our way of saying thank you for choosing UK Aspire Vendor.
Thank you once again for your positive feedback, David! If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support.
Best regards,
Dave
UK Aspire Vendor
Excellent service and speedy delivery
January 15, 2024
Reply from UK ASPIRE VENDOR
Dear Michael,
Thank you so much for taking the time to share your positive experience with our service! We're thrilled to hear that you found our service excellent and the delivery speedy.
At UK Aspire Vendor, customer satisfaction is our top priority, and we're delighted to know that we were able to meet your expectations. Your kind words motivate us to continue providing the best possible service to our valued customers like you.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future.
Best regards,
Dave
UK Aspire Vendor
Excellent service
Excellent service, first time, will be back, recommended by my son, trying to quit the cigarettes, worked/ works for him
December 21, 2023
Reply from UK ASPIRE VENDOR
Dear Jonash,
Thank you so much for taking the time to share your positive experience with our service! We're delighted to hear that you had an excellent first-time experience and that your son recommended us to you. It's fantastic to know that our products are supporting your journey to quit smoking.
We appreciate your trust in UK Aspire Vendor, and we're thrilled to have you as a valued customer. Should you have any questions or need further assistance, feel free to reach out. We look forward to serving you again and wish you continued success in your efforts to quit cigarettes.
Best regards,
Dave and the UK Aspire Vendor Team
Not getting on well with it very well
Not getting on well with it very well, battery life is good, the rest of it is rubbish. It has three settings and very easy to change the settings accidentally, in general very disappointed.
January 5, 2024
Reply from UK ASPIRE VENDOR
Dear Trevor,
Thank you for taking the time to share your thoughts on your product. We've noticed that your review pertains to the product itself, while this review platform is primarily intended for feedback on our services. While we understand your frustration with the three settings and accidental changes, we would like to emphasise the importance of addressing product-related concerns directly with our support team. We would have appreciated it if you'd have reached out to us first before deciding to head straight to Trustpilot to leave us a 1-star review when we could have resolved this matter beforehand.
We would appreciate it if you could direct your product-related issues to our customer support team, as they are better equipped to assist you with any technical difficulties or concerns you may have. We take pride in offering excellent customer service and believe that addressing your concerns through the appropriate channels would be more effective in resolving the issues you've encountered.
To facilitate a more direct and personalised resolution, we encourage you to contact me, Dave, at dave@ukaspirevendor.co.uk. We are committed to ensuring your satisfaction, and believe that addressing your concerns through the designated channels will lead to a more satisfactory resolution.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
Dave
Customer Support Team
UK Aspire Vendor
EDIT - 17/1/24: It has been 5 days since you left this review, and as you haven't reached out to us, we have to assume that you do not wish to receive any help. We are here if you need any assistance in the future.
Reply from UK ASPIRE VENDOR
Hi Paul,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great overall experience with UK Aspire Vendor. Our team works hard to ensure that our customers, like yourself, have a seamless and enjoyable experience.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Best regards,
Dave
UK Aspire Vendor
Reply from UK ASPIRE VENDOR
Dear Ivars,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with UK Aspire Vendor. If there's anything else we can assist you with or if you have any feedback to share, feel free to reach out. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Dave
UK Aspire Vendor
Tried vapes before and never really…
Tried vapes before and never really happy with the feel of them, but this one is different it’s almost like a cigarette. Happy so far
December 4, 2023
Reply from UK ASPIRE VENDOR
Hello Elaine,
Thank you so much for taking the time to share your experience with our vape products. We're thrilled to hear that you've found our vape to be different and more satisfying, almost like a cigarette. It's always our goal to provide products that meet and exceed our customers' expectations.
We appreciate your support and are delighted to have you as a satisfied customer. If you ever have any questions or need assistance, feel free to reach out. Happy vaping!
Best regards,
Dave
UK Aspire Vendor
Good experience
Delivered promptly and kept informed. Goods exactly what I expected. Would use this company again.
November 21, 2023
Reply from UK ASPIRE VENDOR
Dear Miriam,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your order was delivered promptly and that you were kept informed throughout the process. It's always our goal to exceed our customers' expectations, and we're delighted to know that we achieved that with your order.
We appreciate your kind words and are glad to hear that the goods met your expectations. At UK Aspire Vendor, we strive to provide high-quality products and excellent service to our valued customers, and it's fantastic to know that we hit the mark with your recent purchase.
We look forward to serving you again in the future. If there's anything specific you loved about your experience or any suggestions you might have for improvement, we'd love to hear from you. Your feedback is invaluable in helping us enhance our services.
Once again, thank you for choosing UK Aspire Vendor. We're grateful for your business and the trust you've placed in us.
Best regards,
Dave
UK Aspire Vendor
Awaiting response
I've emailed the company twice still awaiting response. The phone number on the website doesn't work. I believe my vape is faulty and would like to resolve the issue. The return policy on their website with the a link attached takes you to a different company.
Having now had the lovely Dave resolve my issue and explained in an email why I wasn't getting any responses, my fault has been resolved and would like to thank Dave for his excellent customer service and communication with getting the fault sorted on my equipment and have now upgraded to five stars.
November 27, 2023
Reply from UK ASPIRE VENDOR
Hello Louise, apologies for the communication hiccup!
Our phone line is currently taking a short break due to a recent office move. We're eagerly waiting for it to get back in action. In the meantime, I'd like to bridge the gap.
I haven't spotted your email in my inbox, but I'm all ears now! Drop me a line at dave@ukaspirevendor.co.uk, and we can discuss how we can assist you. Your satisfaction is our priority!
EDIT:
Dear Louise,
I'm thrilled to hear that your issue has been resolved and that my assistance played a significant role in upgrading your experience with UK Aspire Vendor. Your updated 5-star review means the world to us, and we're grateful for your understanding.
I'm delighted to have been of help, and if you ever have further questions or need assistance in the future, please feel free to reach out to us.
Thank you for choosing UK Aspire Vendor, and we look forward to serving you with the same level of dedication in the future.
Best regards,
Dave
UK Aspire Vendor
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