UK Autolinks Accident Assistance Reviews 34

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just had my range rover returned to me. Wow the governor tania and husband delivered it personally. It is a 2017 sport but came back looking like a 2023 plate. All work completed to highest standards... See more

Rated 5 out of 5 stars

Tania and her team managed my repair from start to finish, from dealing with the insurers, organising quotes, picking up the car and returning it. They even arranged an MOT which was due while it was... See more

Rated 5 out of 5 stars

I have personally used UK Autolink for around 6 months now as my go to Accident management firm for my Bodyshop. I find them very easy to work with, easy to contact and always get issues resolved q... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

UK AutoLinks is a business that was created from understanding and listening to service providers within the automotive industry, large corporate companies and the individual motorist. We found that sometimes there was a breakdown in communication between the motorist and insurer, motorist and garage, garage and insurer and so on… We have over 30 years of motor industry experience and have seen many changes. We work in partnership with all parties involved to ensure the service to motorist is the right one and more importantly exceptional. Our aim is to enable a smooth journey for all and always try to look out for the bumps ahead.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had my range rover returned to me

Just had my range rover returned to me. Wow the governor tania and husband delivered it personally. It is a 2017 sport but came back looking like a 2023 plate. All work completed to highest standards genuine parts included. I would implore anyone to take there pride and joy to them. They got almost future work. And they dog lovers. What more do you want. 50 star reviews xxxx

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Superb quality work and faultless service

Tania and her team managed my repair from start to finish, from dealing with the insurers, organising quotes, picking up the car and returning it. They even arranged an MOT which was due while it was being repaired and dealt with some mechanical niggles. My car now looks brand new!! Simply fabulous!! Thank you ☺️

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

This company were vey quick to collect…

This company were vey quick to collect my car after being hit at the back.Both Tania and Jamie were professional but friendly and put me at ease immediately. Great at communicating what stage my repair was at and had no problem chasing up the insurance co on my behalf when they were dragging there heals. Would definitely use again and recommend.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great help from start to finish.

Great help from start to finish. Called Tania on the day of the accident and had my vehicle recovered and on its way to body shop within an hour, made sure I was taken care of from then all the way through to my vehicle being delivered back to me.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Absolute Heros

Would just like to thank Tania Gemma and Jamie.. It's always no e when handling these things to talk to people who are friendly welcoming and professional. Never made it feel like I was a pain any time I called for an update and they was always willing to provide me with one. Great set of people to communicate with and the finishing result to match more then happy so glad I used them.. Been recommending them already and will continue to do so... 👌🏾😎

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and repairs!!

Excellent service and repairs!!! Very happy I went with Autolinks. Straight forward and quick sufficient service! My car is in top condition! You would not even be able to tell my car was involved in an accident!
Good lines of communication with Tania who kept me informed along the way....
Highly recommend Autolinks.
Thanks again! 👌😁🚗

April 25, 2020
Unprompted review
Rated 5 out of 5 stars

Tania is the most honourably sincere…

Tania is the most honourably sincere and caring person I have come to know in the automobile industry.
Her attentiveness and willingness to help one understand and also diffuse a situation is beyond comendable, and adds to her merit.

Her calmness and poise say a lot about both her experience, confidence and longetivity in the industry in which she is well versed in.
I find her to be extremely professional and thoughtful too.
I WILL CERTAINLY RECOMMEND....!!!

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service, great people,
Thank you guys for sorting it out knowing that my case was difficult coz of the accident happened abroad but it’s been kept so simple and I’m so pleased,
Thank you again

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Friendly and Fantastic!

I had never heard of this company until I had an accident and did not know where to go. They are excellent! They have taken my problem on as if it were their own. They always return calls and have been relentless in chasing third party’s insurance companies.

I can not recommend them enough. I am truly grateful.

December 4, 2019
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Thanks Marcus! We really do appreciate your feedback and honest review!

Best regards, Team UK Autolinks.

Rated 5 out of 5 stars

I found this guys on YouTube..

I found this guys on YouTube... I didn’t know anything about them, I decided to take their advice and it was the best decision a made, they are very efficient, quick response, always in communication with you, even out of hours if necessary. I’m extremely satisfied with the service provide to me, if you are not sure just take my Advice and thank me later. 100% Recommend.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

UK Autolinks were fantastic at taking the reigns over a stressful event and ensured everything was taken care for in an effortless manner. The staff explained all the workings of the situation and kept me up to date on a frequent basis. Would definitely recommend their assistance to anyone.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

TW Drainage LTD

I run a large fleet of vehicles and always had problems dealing with third party insurance companies until I found UK Autolinks, they have made my job easy! I deal predominantly with Androulla who is fantastic and is always at the other end of the phone to advise and help.

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Top quality - would recommend

Top quality. Androulla is a superstar, she first helped me with my car two years ago, the process was quick and easy and she made sure I was covered for any losses. I’ve now used their services several times for my family and we have been taken care of each time

July 18, 2019
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

😁Thank you so much! The ladies at team UK Autolinks love getting feedback and reviews just like this!

Thanks again,
Best wishes,
The Ladies At Uk Autolinks.

Rated 5 out of 5 stars

Wonderfully helpful staff

Wonderfully helpful staff. Really pleased with the service.

June 24, 2019
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

HI Caroline,

Many thanks indeed, we really appreciate your review and feedback!

Regards,
The UK Autolinks Ladies!

Rated 5 out of 5 stars

The best accident assistance company

Tania and the team at uk autolinks are just the best company ever to deal with from start to finish everything was perfect thank you so so much if you have had an accident I would definitely recommend using this company. My car got writ off late Saturday night and Sunday afternoon someone from the company came to collect my vehicle and I was given a hire the next day.. Lets face it your insurance company would never be this efficient!!

February 11, 2019
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hi Sabir,

We really appreciate your kind words and recommendation!

From the ladies at UK Autolinks.

Rated 5 out of 5 stars

Thank you so much for a hassle and…

Thank you so much for a hassle and stress free experience. You were all so friendly and helpful. I am so pleased with the whole experience, and it didn't cost me a penny.
I wish you all the success in the future, I cannot speak highly enough and will recommend you instantly.
Thanks
Dave

February 7, 2019
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hi David,

Many thanks indeed. We really appreciate your kind words and recommendation.

Best wishes,

The UK Autolinks team

Rated 5 out of 5 stars

I Can highly recommend UK Auto Links

I Can highly recommend UK Auto Links, after a very scary accident which left me in a state of shock and very scared I was put in touch with them to get my car repaired. I was made to feel I was in grate hands which was really reassuring after the crash. I was given a hire car that day and my car taken. I was so grateful for there fast movement due to having children so without a car is a defo a big No for me. Once repairs were finished my car was returned to me at home and hire car picked up. I can not thank them enough, I couldn’t believe it was my car as the damages were as if never happened. And had been valeted which was a nice little extra.
Lovely people aswell to deal with on phone and kept me updated with progress. So a massive thank you to all the staff at UK Auto Links.

January 31, 2019
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

HI Gemma, thank you so much for your lovely comments and review.

Do get in touch if we can help at all.

Best wishes,

the ladies at UK Autolinks

Rated 5 out of 5 stars

Top notch service

Late 2018, I was sadly involved in an accident where partial fault was pinned on me. From the moment I spoke with Tania at UK Autolinks, my mind was put at rest.

The next day my car was collected and a courtesy car dropped off (she managed to organise this even though I didn't have cover on my policy!) and I was kept up to date all the way through the repair process. The end result is my car back to its full original state pre-accident and I couldn't be happier with the service received from UK Autolinks.

Hopefully, I won't have the need to use again, but its good to know a great accident management company is there when you need them most.

January 25, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look