UK Autolinks Accident Assistance Reviews 34

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just had my range rover returned to me. Wow the governor tania and husband delivered it personally. It is a 2017 sport but came back looking like a 2023 plate. All work completed to highest standards... See more

Rated 5 out of 5 stars

Tania and her team managed my repair from start to finish, from dealing with the insurers, organising quotes, picking up the car and returning it. They even arranged an MOT which was due while it was... See more

Rated 5 out of 5 stars

I have personally used UK Autolink for around 6 months now as my go to Accident management firm for my Bodyshop. I find them very easy to work with, easy to contact and always get issues resolved q... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

UK AutoLinks is a business that was created from understanding and listening to service providers within the automotive industry, large corporate companies and the individual motorist. We found that sometimes there was a breakdown in communication between the motorist and insurer, motorist and garage, garage and insurer and so on… We have over 30 years of motor industry experience and have seen many changes. We work in partnership with all parties involved to ensure the service to motorist is the right one and more importantly exceptional. Our aim is to enable a smooth journey for all and always try to look out for the bumps ahead.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

sandra fuller

Hi
Just want to say a huge thankyou to Tania and the team at Autolinks. Outstanding service.I was so stressed after someone reversed into my car only having it a few months.From the moment Tania and I spoke I was immediately put at ease.Her communication and compassion was second to none nothing was to much trouble.I would recommend this company to anyone.Once again thankyou so much.
. many thanks Sandra

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with and a pleasure

Very easy to deal with and a pleasure considering we were dealing with an accident. Very efficient service allowing approved repairs to keep warranty. Like for like courtesy car which was amazing considering we have a 7 seater. Nothing was to much trouble. Should we be unfortunate enough to be involved in an accident again, Tania and the team would be our first call. Much easier to deal with than an insurance company.

November 23, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service I called late in the day and still they had a very hard to find vehicle at my door the next morning. My claim was settled very quick to and the staff kept me up to date regularly. So 10/10 for service would recommend to anyone who needs help with there unfortunate situation.

March 23, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Brilliant company, so very helpful, polite and knowledgeable. Would highly recommend to anybody. Everything was so smooth and quick to get sorted, and you even get a cup of tea when you pop in.

December 11, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

HI!

Many thanks indeed - we really do appreciate your valued feedback and review!

Best wishes,

Tania Davis
Managing Director

Rated 5 out of 5 stars

Would recommend to everyone!

Would recommend to everyone, really pleasant, friendly staff and always kept me updated on the status of how my claim was progressing throughout the process. When the vehicle was due in for repair I was sorted out with a car the day mine went in to the garage and as soon as it was done the vehicle was delivered back to me.

October 25, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hi Randy,

Great news and thank you so much for your very kind recommendation!

Best wishes,

UK Auto Links Team :)

Rated 5 out of 5 stars

I have personally used UK Autolink for … Accident management purposes.

I have personally used UK Autolink for around 6 months now as my go to Accident management firm for my Bodyshop. I find them very easy to work with, easy to contact and always get issues resolved quickly and correctly. Since dealing with them, I have seen how they always go the extra mile for the customer in hand. I myself wouldn't recommend using anybody else and will carry on my relationship with this company.

Carl Armstrong
APS Collision Repair Centre

August 16, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Thanks Carl! Much appreciated!

Best wishes,

Tania Davis

Managing Director

Rated 5 out of 5 stars

Professional, knowledgeable and reliable

I have had cause to use UK Autolinks on a couple of occasions, they were so helpful and easy to deal with. When they promised to do an action, they did and kept me updated at all times, a trait lacking in many companies. To sum this company up... Professional, knowledgeable and reliable.

August 16, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hi Jo,

Many thanks indeed, we do sincerely appreciate your feedback!

Kind regards,

Tania Davis
Managing Director

Rated 5 out of 5 stars

Excellent service

Really happy with the service provided. Courtesy/hire vehicle was way better than I was expecting & everything is being taken care of for me which helps to ease the pain of being involved in an accident. Excellent service. Thank you so much.

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was recommended to UK Autolinks by a friend after my car accident. I was retisant at first as I naturally went straight back to my insurance company. All the hassle was taken out of my hands and the efficiency of the young lady I dealt with was refreshing. I gave my details of the vehicles involved and they took the problem out of my hands ... being in business myself it released me from the hassles . I have already made a recommendation to a colleague and would genuinely recommended this company.
Karen Lumley

March 8, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hello Karen,

Many thanks for your great honest feedback, we really do appreciate it!

Kind regards,
Tania Davis

Managing Director

Rated 5 out of 5 stars

I would recommend this company to anyone

My brother had a non fault accident in my car causing quite a lot of damage. Only being covered by standard "3rd party any other car" both our insurance companies ran for the hills. The staff at UK AutoLinks however were very helpful and provided an exceptional service and kept to every word. They were honest and upfront with us and had a really easy time when I was expecting nightmares. I can't fault them and would happily use again should the need arise. Definitely worth your time and let them do the hard work. Thanks All

February 4, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Thank you Simon great feedback. We really do appreciate it.

Kind regards,

Tania Davis

Managing Director

Rated 5 out of 5 stars

excellent service

Used this company twice in 4months. My cars seem to have magnets in the o/s/r.

Latest was on new years day and i had a hire car supplied within a few hours.

Expect ill use this company again soon!

February 1, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Thanks Brian,

We appreciate your time to reply and give us your thoughts!

Kind regards,

UKAL Team.

Rated 5 out of 5 stars

The People's Company

UK AutoLinks is one company I can say do exactly what they promise to do , Their customer service is exemplary and they have always had my interests in mind ,I would recommend U.K. AutoLinks without a doubt to anyone who is in need of a company that can provide a 1 stop solution to any motoring problem .

January 30, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hi Nick,

Thank you so much for your super feedback. All the team take great pride in receiving such kind reviews!

Kind regards,

Tania Davis
Managing Director

Rated 5 out of 5 stars

Excellent company to deal with. Top service

I have used UK autolinks on a couple of occasions and have always found them more than helpful and friendly. Very knowledgeable and professional. Highly recommended

January 30, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Thanks guys, much appreciate your feedback!

Rated 5 out of 5 stars

Non fault claim

I had a non fault accident, the team were knowledgable and helpful. We went through a quick and easy process. I had a hire car and my car was towed to the garage within 24hrs. Great service and would recommend this service to anyone.

January 30, 2017
Unprompted review
UK Autolinks Accident Assistance logo

Reply from UK Autolinks Accident Assistance

Hi Allan,


Many thanks indeed, we really appreciate your feedback.

Kind regards,

Tania Davis
Managing Director

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look