This company gave us excellent service, we ordered a small water feature and although they sent the wrong one anitially within 24 hours we received the right one which we are delighted with it is of g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I entered competition on Facebook and won amazing pancake 🥞 pan. I didn’t believe I actually won it. But it arrived today and I can’t wait to test it! 😊 The pan I received is very good quality, qu... See more
Bought an expensive Intex Inflatable Floating Recliner Lounge Beach Pool Lounger Lilo Float Chair and after two months of little use the seem has split. The split has occurred in an area that... See more
Orderd some snake eye magnets , and i was very happy with the product I received, my son loves them. Excellent quality and really good price , excellent customer service and came on time in the post... See more
Company details
Written by the company
Visiting our shop is truly as enchanting as it sounds. Thanks to our rich selection of toys and games, you’ll find something for kids of all ages and interests . We offer a wide selection of kitchenware, so you can choose from many different options for your home. We love pets! Check out our pet products within the Home and Garden category. All our products are in stock ready to be dispatched immediately from our warehouse in Edenbridge, Kent. Our goal is to provide customers with a hassle-free online shopping experience. We aim to give everyone, whatever their age, the best service possible and welcome feedback from our customers on all aspects of their shopping experience. Trusted seller, fast delivery and easy returns.
Contact info
Unit 6, Edenbridge Trade Centre, Hever Road, TN8 5EA, Edenbridge, United Kingdom
- 01732 866922
- info@ukbuyzone.co.uk
- www.ukbuyzone.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never buy from this company.very rude…
Never buy from this company.very rude and unprofessional. I brought a toy box and it arrived damaged,I informed the company yet they refused to refund or exchange because of the picture i took. The box was taped because I needed a box.

Reply from UKbuyzone
bught a few things from you ,always a…
bught a few things from you ,always a good price and good quality,everything comes very quick , thank you

Reply from UKbuyzone
Ordered doll for my Great Niece
Ordered doll for my Great Niece. Absolutely gorgeous and great delivery!

Reply from UKbuyzone
No customer service or respect for consumer rights
Bought an expensive Intex Inflatable Floating Recliner Lounge Beach Pool Lounger Lilo Float Chair and after two months of little use the seem has split. The split has occurred in an area that is not easily accessible and is not due to wear and tear.
When contacted to find out how to proceed in getting this replaced or repaired I got a snotty response saying the item is nearly 2 months old and cannot be returned.
No customer service in trying to help or to get the item to be sent to the manufacturer.
Disgusting that they think because they are online that they do not have to comply with consumer rights.
Avoid
The Magic Toy Shop
The Magic Toy Shop
Bad experience with this company.
I purchased a wok as Christmas gift, on 18th December. I didn’t receive it so contacted the seller, they came back to me on 3rd January said it could be at local post office collection depot. It was found at the post office depot, although no card was put through my door. (Busy Time Christmas so understandable this can happen). This would have been after 3rd Jan, so I let the seller know I had it. Email paper trail of this.
So proves goods received after 3rd Jan. The wok was Christmas gift for my son who lives in Petersfield I am in Croydon, so yet a gain time delay before my son and his wife gets the wok. The wok is boxed with wooden tools to use while cooking (it’s a set sold). After a few uses the bottom coating comes off the wok into the food. Some kind of coating or metal coating. This should not happen with a wok. I contacted the seller to replace with similar item or refund faulty product. Product not suitable for use sold for. Any product pan wok should last longer than few uses. Should not have coating peeling off into food. I offered to return the wok for testing. ..... the seller replied no. They said I had the wok for too long. There is a paper email trail for all of this. I disputed with eBay as the purchase was made via eBay. But never heard anything from them other then the email from the seller saying no. The case was closed by eBay. With no response other then the few lines of email saying no refund. Not wanting to just let this go I reported it on PayPal as a bad experience with a faulty wok sold, no one wants to be eating the coating on the bottom of the pan. Still the seller did not respond. So I have escalated it to the resolution centre at PayPal. That’s the stage I’m still at. Will update this review of my experience with The Magic Toy Shop Ltd. In due course.
Update:
PayPal have refunded my purchase on 23rd March 2020, as the seller did not respond to the claim for a refund. Glad I used my PayPal account to make this purchase, through eBay with second party seller.
I ordered garden solars they arrived to…
I ordered garden solars they arrived to me very quick in cyprus. They work perfect. Highly recommend ukbuyzone
Trading as the Magic Toy Shop
Trading as the Magic Toy Shop - Avoid at all costs
If you purchase a product and they send something you didn't want you will have to pay the return the postage despite the Good and Services act saying you should get a full refund of the product and the postage. Not a company to deal with. The product was door stop containing a bag of stones and very thin fabric. I would not recommend dealing with the company at all. Since reviewing this a number of reviews have gone online saying how great this company is - convenient or what?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







