Emails I sent with questions about the fabric I was interested in prior to and after placing my order were answered knowledgeably within minutes. I even got a reply to an email on a Sunday! The samp... See more
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See what reviewers are saying
Firstly, Customer Services…excellent! I was in the process of making an assortment of covers for a boat and had estimated 20 metres would be required for the job. I contacted UK Fabrics to ask if the... See more
I placed an order for various fabric to fill an order. First time using them. I've chased the order by email as they don't have a phone number. 10 days later it arrived only to find one item of fabric... See more
Edited from 1 star to 4 stars. Once I’d sent a message on their website I received an email the next working day and another piece of fabric was shipped that day and received the next working day, q... See more
Company replied
Company details
Written by the company
Welcome to UK Fabrics Online, where we have the best quality fabrics our customers are looking for!
Contact info
Stockport, United Kingdom
- orders@ukfabricsonline.com
- www.ukfabricsonline.com
4.1
Great
552 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service…
Perfect fabric for my outdoor cushion covers but also for my bag making
November 8, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mandy,
Thanks for your experience with us!
We are glad to hear that the fabric worked perfectly for both of your project! We only offer the best quality fabrics our customers are looking for! ❤️
We would love to see our fabrics in action! Share your makes and get rewarded! https://ukfabricsonline.com/creations-club
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Easy process, item good quality
Easy to order, arrived timely, good product, what's left to say?
November 11, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Beaver,
Thanks for your review!
Nothing's left to say, so thank you once again!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Ordered the product to cover my boats…
Ordered the product to cover my boats salon seats. Water resistant, durable, pleasing to the eye and protects underneath. More than satisfied.
November 9, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Lloyd,
Thanks for the review!
We are glad to hear that our fabrics exceeded your expectations and proved to be an excellent choice for covering your boat's salon seats. We only offer the best quality fabrics our customers are looking for!❤️
We would love to see our fabrics in action! Share your makes and get rewarded! https://ukfabricsonline.com/creations-club
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Excellent company ti do business with
Excellent price, fabric and prompt attention from customer
services to my question regarding a check out error I had made.
November 1, 2023
Unprompted review
Reply from UK Fabrics Online
Hi DCS,
Thank you for your wonderful feedback!
We are glad to hear that you found our fabric to be of high quality! We only offer the best quality fabrics our customers are looking for! ❤️
Also, it is great to know our customer service team could assist you with your checkout question. We might be biased but we probably have the best customer service in the world.
If you ever have more questions or need assistance in the future, don't hesitate to reach out. Looking forward to serving you again!
Best regards,
UK Fabrics Online.
I am super satisfied with the fabric…
I am super satisfied with the fabric and the service I've received. First, there's an option to order a sample which was very helpful, as I wanted to touch the fabric and see the color. Then I ordered what I needed. Both times super fast delivery and quality. Good luck in your business, I will definitely be choosing you again!
November 8, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Elena,
Thank you so much for your detailed and positive feedback!
We are glad that our sample option was helpful and that you found the fabric and color to your liking!
Not only that but most importantly, we are glad that you are happy with its quality. We only offer the best quality fabrics our customers are looking for!❤️
We truly appreciate your support and look forward to assisting you with your future fabric needs!
Best regards,
UK Fabrics Online.
Absolutely excellent customer service
Absolutely excellent customer service! Great communication and got my order the next day. William answered my queries quickly and was great help! Thank you!
November 6, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Stuart,
Thanks a lot for your awesome review!
We are glad to hear that you found the delivery speedy but most importantly, that you love the fabric you received. If there is something we aim for, is to only offer the best quality fabrics our customers are looking for!❤️
We might be biased, but we are super proud of our customer service team, with William being one of them! We would even say it is probably the best in the world!
Looking forward to serving you again soon!
Best regards,
UK Fabrics Online.
Reply from UK Fabrics Online
Hi Christophe,
Thank you for your kind review!
We are glad to hear that you found the delivery speedy, and that you love the fabric you received. We only offer the best quality fabrics our customers are looking for! ❤️
Hope to serve you again soon!
Best regards,
UK Fabrics Online.
My waterproof material is lovely.be…
My waterproof material is lovely.be making my dog coats soon. Great service thank you.
November 7, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Josephine,
Thank you for your kind words!
We are so happy to hear that you love your new Paw Print Waterproof fabric! We only offer the best quality fabrics our customers are looking for!❤️
We would love to see our fabrics in action! Share your work and get rewarded:
https://ukfabricsonline.com/creations-club
Thank you for choosing us and hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Fabric was just what I wanted…
Fabric was just what I wanted (waterproof) and I have now used it to line a beautiful bag to take swimming!
October 25, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Denise,
Thank you for the amazing review!
We are glad to hear that our Nylon Ripstop was exactly what you were looking for and that you are happy with its quality! We only offer the best quality fabrics our customers are looking for!❤️
We would love to see our fabrics in action! Share your work and get rewarded:
https://ukfabricsonline.com/creations-club
Looking forward to serving you again for your future projects!
Best regards,
UK Fabrics Online.
Excellent reliable store great fabrics…
Excellent reliable store great fabrics and grea customer service.
November 3, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mr Watts,
Thank you for such a fantastic review!
A special thanks for the kind words about our store, fabrics, and customer service. We only offer the best quality fabrics our customers are looking!❤️
If we may add, it is for reviews like this that make what we do so rewarding!
Hope to serve you again in the near future, once again!
Best regards,
UK Fabrics Online.
Reply from UK Fabrics Online
Hi Maria,
Thank you for your positive feedback!
We are glad to hear that our service met your expectations and you are happy with your purchase! We only offer the best quality fabrics our customers are looking for!❤️
If there is anything else we can do to make your experience even better next time, don't hesitate to reach out.
Looking forward to serving you again soon!
Best regards,
UK Fabrics Online.
I am extremely satisfied with my…
I am extremely satisfied with my purchase! The faux suede fabric arrived within a couple of days from placing my order, and the quality of this fabric is very good indeed. I think I actually gasped when I saw it...! I will definitely be placing more orders with UK Fabrics.
October 30, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Elizabeth,
Thank you so much for taking the time to share your experience!
We are glad to hear that your Suede exceeded your expectations and that the delivery was swift. We only offer the best quality fabrics our customers are looking for!❤️
Oh wow...your gasp of delight is music to our ears! Thank you!😍
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Very good quality fabric.
Very good quality fabric and generously cut. Price was very competitive. Arrived more promptly than I expected.
October 21, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Derek,
Thank you for your kind words!
We are glad to hear that you found our fabric to be of excellent quality and that it was generously cut. We only have the best quality fabrics our customers are looking for!❤️
We look forward to serving you again in the future!
Best regards,
UK Fabrics Online.
Reply from UK Fabrics Online
Hi Beth,
Thank you for your words!
It means a lot to that everything went well with your interaction with ourselves, you had a good experience and, most importantly, you are happy with our fabric's quality! We only offer the best quality fabrics our customers are looking for!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Reply from UK Fabrics Online
Hi Keith,
Thanks for sharing your experience with us!
It means a lot to that everything went well with your interaction with ourselves. From the service to the delivery and most importantly, fabric's quality! We only offer the best quality fabrics our customers are looking for!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
The multi coloured ripstop fabric…
The multi coloured ripstop fabric arrived in good time. I'm going to play around with the colours and make some kites.
Thank you.
October 26, 2023
Unprompted review
Reply from UK Fabrics Online
Hi David,
Thank you for the review!
We are glad to hear that our ripstop arrived quickly and you are happy with its quality. We only offer the best quality fabrics our customers are looking for!❤️
We are rewarding our customers who show what they have made with our fabrics! Please visit: https://ukfabricsonline.com/creations-club
Hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Great choice of fabrics
Unfortunately was not enough quantity of fabric following my order however chose to have refund which was quickly arranged.
Great choice & price of fabrics
October 13, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Nicky,
Thanks for sharing your experience with us!
We are sorry to hear that there wasn't enough fabric to fulfill your order as expected, however, we are glad to hear that our team was able to quickly arrange a refund for you.
If you ever decide to shop with us again in the future, we will do our best to ensure a smoother and more satisfying experience, ensuring we have the full amount of fabric you are looking for.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Easy to order excellant material really…
Easy to order excellant material really pleased with it
October 26, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Kevin,
Thank you for sharing you review with us!
We are glad to hear that you found our fabrics to be of excellent quality. We only offer the best quality fabrics our customers are looking for!🥰
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Excellent product
Excellent product, great service. Would recommend.
October 26, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Sylvia,
Thank you for the review and for the recommendation!
We are glad that you are happy with the service and the quality of our fabrics. We only offer the best quality fabrics our customers are looking for!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Really fast delivery
Really fast delivery and the fabric I ordered is perfect. Feels like good quality and light.
October 23, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Patricia,
Thank you for sharing your experience with us!
We are glad to hear that you are happy with our fabrics and its quality. We only offer the best quality fabrics our customers are looking for!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
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