Emails I sent with questions about the fabric I was interested in prior to and after placing my order were answered knowledgeably within minutes. I even got a reply to an email on a Sunday! The samp... See more
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Firstly, Customer Services…excellent! I was in the process of making an assortment of covers for a boat and had estimated 20 metres would be required for the job. I contacted UK Fabrics to ask if the... See more
I placed an order for various fabric to fill an order. First time using them. I've chased the order by email as they don't have a phone number. 10 days later it arrived only to find one item of fabric... See more
Edited from 1 star to 4 stars. Once I’d sent a message on their website I received an email the next working day and another piece of fabric was shipped that day and received the next working day, q... See more
Company replied
Company details
Written by the company
Welcome to UK Fabrics Online, where we have the best quality fabrics our customers are looking for!
Contact info
Stockport, United Kingdom
- orders@ukfabricsonline.com
- www.ukfabricsonline.com
4.1
Great
552 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent range of fabrics
Excellent range of fabrics - especially as they were the only supplier I could find for the fabric I wanted at a price I was willing to pay. Fabric arrived promptly and was even better (heavier) than expected. If I need more specialist fabrics, I now know where to go. The response to a question I raised was rapid and very satisfactory. One VERY satisfied customer.
September 13, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Fred,
Thank you for the kind words!
Having the perfect fabric and of great quality, can make all the difference and we are delighted that you found our range to be excellent, meeting your specific needs.❤️
Thank you for the recommendation and we will always be here for you when you need more specialist fabrics.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Seat covers
very happy with my choice of fabric for covering two dining chair seats. Great choice (I just needed something plain and simple) and very fast and efficient delivery. Thank you!
August 21, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Deborah,
Thank you for your review!
It means a lot to hear that you are happy with your choice of fabric and quality. We pride ourselves in offering the best quality fabrics our customers are looking for! ❤️
Thank you so much for choosing us for your fabric needs and hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Easy ordering
Easy ordering, quick delivery and great quality canvas.
September 18, 2023
Unprompted review
Reply from UK Fabrics Online
Hi,
Thank you for sharing your experience with us!
We are glad to hear that our ordering process was easy and that you received your delivery quickly but most important, that you are happy with its quality. We only offer the best quality fabrics our customers are looking for.❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Outdoor material
Bought 3 metres of showerproof polyester for outdoor seating, really pleased with the quality of the material and the colour is so lovely, I spent ages deciding which colour to get but when it came I was really pleased with my choice. Delivery very good too.
September 1, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Heather,
Thank you for the kind words!
We are glad to hear that you are happy with our Palm Trees Leaves Water repellent canvas fabric for your outdoor seating and that you're really pleased with the quality of the material.
Offering the best quality fabrics our customers are looking for is our top priority.❤️
If you ever require more materials or have any questions in the future, please feel free to reach out. Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Thank you for your excellent service
September 11, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mr and Mrs Brown,
Thank you both for the review!
We appreciate your kind words and are delighted to have provided you with excellent service. ❤️
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Prompt, efficient delivery
Very pleased with the fabric and with the prompt, efficient delivery.
September 18, 2023
Unprompted review
Reply from UK Fabrics Online
Hi R E Carver,
Thank you for your feedback!
We are delighted to hear that you are very pleased with the fabric you received. Ensuring the satisfaction of our customers by providing the best quality fabrics our customers are looking for is our top priority and it is wonderful to know that you are happy with your purchase.❤️
Hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Glorious fabric
Beautiful prints true to the picture and description.The quality is amazing and the order arrived quickly. I will be using this company again.
September 9, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Fiona,
Thank you for review!
We appreciate your kind words about the quality of our products and service. We take pride in only offering the best quality fabrics our customers are looking for. ❤️
We are absolutely delighted that you plan to use our services again. If you ever have any questions or need assistance, please don't hesitate to get in touch.
Thank you for choosing us as your fabric provider, and we look forward to serving you again in the future.
Best regards,
UK Fabrics Online.
Good quality material
Good quality material, service was excellent.
September 15, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Sugar,
Thank you for sharing your feedback with us!
We are glad to hear that you found our material to be of good quality and that you were pleased with the level of service you received. Providing the best quality fabrics our customers are looking for and exceptional service is at the heart of what we do.❤️
Thank you for choosing UK Fabrics Online, and we hope to continue serving you with excellence in the future.
Best regards,
UK Fabrics Online.
All round excellence
I was delighted with my recent experience with ukfabricsonline.
I ordered stripy waterproof fabric for two outdoor umbrellas which was high quality but a decent price. I was particularly impressed that the fabric was cut generously and not ‘stingily’. They look awesome and will extend the life of these umbrellas. Thank you.
September 15, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Tracy,
Thank you for taking the time to share your wonderful experience with us!
We are thrilled to hear that you were delighted with your recent purchase of Stripes Waterproof Outdoor Fabric for your outdoor umbrellas. We take great pride in providing only the best quality fabrics our customers are looking for.❤️
We understand the importance of generous fabric cuts to ensure your project's success. Mistakes do happen, so we try to always send some extra to account for those.
We would love to see our fabrics in action please! If you can, send us a few pictures to diogo@ukfabricsonline.com.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Super quick service
Super quick service. Fabric arrived and was exactly as described. Perfect for sewing and did the job I'd intended. Thank you .
September 11, 2023
Unprompted review
Reply from UK Fabrics Online
Hi K. Stewardson,
Thank you for the review!
We are delighted to hear that our service met your expectations and that the fabric you received was a perfect match for your sewing project. ❤️
We take pride in offering only the best quality fabrics our customers are looking for and it is great to hear that we have provided you with exactly what you needed.
Should you ever have any questions or require assistance, please don't hesitate to reach out to us at orders@ukfabricsonline.com.
Thank you for choosing us, and we look forward to serving you again in the future.
Best regards,
UK Fabrics Online.
The fabric was beautiful and perfect…
The fabric was beautiful and perfect for making a window seat. The ordering process was easy and it was delivered in days. I couldn't be happier. Thank you
September 8, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mrs. Susan,
Thank you for your review!
We are glad to hear that the whole transaction with us went perfect! It means a lot to hear that we excel at everything we do and you are super happy with ourselves.❤️
We would love to see our fabrics in action! If you can, please, email diogo@ukfabricsonline.com a picture or two with your new window seat made out our fabrics.
Once again, thank you and hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Quality weather proof material
I was trying to think of a possible way of extending a pergola cover so ordered a sample. The sample arrived in good time, looks good quality. If, in the spring, I need to add a bit on, I will be happy to buy the material from this company
September 1, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mr. Christopher,
Thank you for the review!
It means a lot to hear that you found our fabrics the right choice for your project! ❤️
Being the leaders in the Waterproof category in the UK, we can promise to have the right choice for your application with the best quality fabrics assured.
If you have any more questions, please email us to orders@ukfabricsonline.com.
Best regards,
UK Fabrics Online.
Excellent quality fabric and definitely…
Excellent quality fabric and definitely worth the money. Service was quick I would definitely use them again
September 12, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mrs Sheilagh,
Thank you for the review! It is wonderful to hear that you found our fabric to be of excellent quality. We have the best quality fabrics our customers are looking for.❤️
We look forward to serving you again in the future and providing you with the same level of quality and service.
Best regards,
UK Fabrics Online.
The service was irreproachable...
The service was irreproachable and the fabric quality is great. My chairs look lovely now! Based on my experience, I definitely recommend this company!
September 2, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Luminita,
Thank you for your kind words and recommendation!
We are thrilled to hear that you had such a positive experience with our service and that you are pleased with the quality of the fabric. ❤️
We would love to see our fabrics in action! If you can, please, email a picture or two to diogo@ukfabricsonline.com.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Exact match material to new sofa chaise
We have a new corner chaise from Dunelm and I needed two bolster cushions as it didn’t come with them. Searched shops and on line but nothing I liked. UK fabrics had the exact same material. I can make the cushions so very happy.
September 6, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Susan,
Thank you for sharing your experience with us!
We are delighted to hear that you found the exact same material you needed for your new corner chaise at UK Fabrics Online! ❤️
We would love to our fabrics in action! Please, if you can, send us a picture or two to diogo@ukfabricsonline.com of your new bolster cushions.
If you ever need anything else, please don't hesitate to contact us.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Beautiful material
Beautiful material, unfortunately the wrong order was sent but after an email they sent me the correct order with a bonus. Excellent customer service.
September 1, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Patricia,
Thank you sharing such kind words!
We apologize for the mix-up with your initial order, but we are glad to hear that our customer service team was able to promptly rectify the situation. Although biased but we are SUPER proud in our Customer service team! They do go above and beyond! ❤️
Hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Quick delivery very pleased with order
September 7, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Barbara,
Thank you for sharing you review with us! We are thrilled to hear that you received your order quickly and that you are very pleased with it! ❤️
We hope you are enjoying your new TEXTURA™ WP113 Printed Waterproof Outdoor Fabric. It has been a labour of love and a lot of hard work but we are super proud in what we came up with.
We would love to hear your thoughts on it! Please, email diogo@ukfabricsonline.com. It would mean a lot to get feedback on our own branded fabric.
Best regards,
UK Fabrics Online.
Vast choice and superb quality
The colour and fabric quality is superb. Ease of ordering is simple and delivery is very efficient and advice is available if required.
September 5, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Jynny,
Thank you for your review!
We are glad to hear that you are pleased with the color and the superb fabric quality of your order. If there is something we always promise is, to offer the best quality fabrics our customers are looking for!❤️
Also, it is great to know that you found it easy to place your order, and we appreciate your positive feedback about our advice and assistance. Since we launched our new website over 6+ months ago, all we have had is great feedback, so thank you.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great fabric
Great fabric, I made a giant garden beanbag and it looks great
September 5, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Jenny,
Thank you for sharing your review!
We are happy to hear that you super pleased with the fabric and its quality. What we can promise is, we always have the best quality fabrics our customers are looking for.❤️
If we may, we would love to see our fabrics in action! Please, send us a picture of two of your giant beanbag to diogo@ukfabricsonline.com.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Superb range & Service
Superb range, good price and very fast service
September 4, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Tim,
Thank you for the review!
We are glad that you are happy with the range of products we offer. We try to cater many options to our customer and hearing that means we are doing something right. ❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
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