Emails I sent with questions about the fabric I was interested in prior to and after placing my order were answered knowledgeably within minutes. I even got a reply to an email on a Sunday! The samp... See more
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Firstly, Customer Services…excellent! I was in the process of making an assortment of covers for a boat and had estimated 20 metres would be required for the job. I contacted UK Fabrics to ask if the... See more
I placed an order for various fabric to fill an order. First time using them. I've chased the order by email as they don't have a phone number. 10 days later it arrived only to find one item of fabric... See more
Edited from 1 star to 4 stars. Once I’d sent a message on their website I received an email the next working day and another piece of fabric was shipped that day and received the next working day, q... See more
Company replied
Company details
Written by the company
Welcome to UK Fabrics Online, where we have the best quality fabrics our customers are looking for!
Contact info
Stockport, United Kingdom
- orders@ukfabricsonline.com
- www.ukfabricsonline.com
4.1
Great
552 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really thrilled with my recent purchase…
Really thrilled with my recent purchase of waterproof fabric.
Excellent quality and fabulous value.
With swift efficient delivery 10 out-of 10 !
September 17, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Karen,
Thanks for kind words!
It is wonderful to know that you found it to be of excellent quality. As the UK's leading waterproof fabric supplier where we only offer the best quality fabrics our customers are looking for, we are happy to hear that we met your expectations!
Hope to serve you again in the future.
Best regards,
UK Fabrics Online.
Lovely material, excellent price
Came on time, great material, especially the galaxy velvet. Better quality than expected given the reasonable price compared to other suppliers. Generous sizes so am able to cover some very large chair cushions with some left over for a few throw cushions, Lots of choice on the website. Will definitely use this company again.
September 29, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mrs Whiteside,
Thanks for sharing your experience with us!
We are thrilled to hear that your order arrived on time and that you are super happy with the quality. We promise to only offer the best quality fabrics our customers are looking for! ❤️
We would love to see our fabrics in action! If you decide to share your work, you can get others inspired and at the same time rewarded. https://ukfabricsonline.com/creations-club
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Amazing quality material
Super easy to order, quick delivery and super quality material.
September 22, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Nicola,
Thanks for the review!
We are delighted to hear that ordering from us was super easy, that you received your delivery quickly but most importantly, you are satisfied with the quality of the material. We only offer the best quality fabrics our customers are looking for!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great service
Lovely soft fleece, just what I needed. Speedy delivery too!
October 1, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Catherine,
Thank you for the review!
It is great to know that our fabrics met your needs perfectly. We only offer the best quality fabrics our customers are looking for!❤️
Thank you for choosing us and hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
The website was easy to use being able…
The website was easy to use being able to get a sample before you commit is a fantastic idea. When I did order it was dealt with very quickly and arrived speedily. The fabric I purchased will be used to make covers for a BBQ and patio set
September 29, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mark,
Thank you for your review!
We are glad to hear that you found our website user-friendly and appreciated the option to request a sample before making a commitment. ❤️
We truly appreciate your support and look forward to serving you again.
Best regards,
UK Fabrics Online.
Good quality
I Was pleased with the fabric as I didn’t know how thin it would be for the reasonable price.
I found it to be strong and seems durable as I wanted it for an outside canopy.
Order was dealt with promptly and delivered within time stated.
I would use this company again.
September 24, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Ellen,
Thank you for the review!
We are glad to hear that you were pleased with the fabric you received. We only offer the best quality fabrics our customers are looking for!❤️
It is great to know that it met your expectations in terms of strength and durability for your outdoor canopy.
We would love to see our fabrics in action! Please, visit https://ukfabricsonline.com/creations-club on how to share your images, inspire others and get rewarded.
Best regards,
UK Fabrics Online.
Great product and service
Ordered the chosen fabric and it arrived within timescale stated. Very pleased with the product quality.
September 20, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Sarz,
Thank you for your review!
It is amazing to hear that you are happy with our quality and service. We only aim to deliver the best quality fabrics our customers are looking for.❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great quality fabric at reasonable…
Great quality fabric at reasonable price, fast delivery.
September 6, 2023
Unprompted review
Reply from UK Fabrics Online
Hi H. Charlesworth,
Thank you for sharing your experience with us!
We are glad to hear that you are happy with the quality of the fabric and the outstanding service. We only aim to deliver the best quality fabrics our customers are looking for.❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Good colour heavy duty fabric
Very good quality fabric in a good colour. Delivered on time and in good condition.
September 21, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Berkshire,
Thank you for the review!
We are glad to hear that you are happy with the quality and service! We only have the best quality fabrics our customers are looking for.❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Reply from UK Fabrics Online
Hi Sever,
Thank you for your review!
We are happy to hear that the fabric is just as you had hoped it would be! We only have the best quality fabrics our customers are looking for.❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
I’ve used them before to buy fabric…highly recommend
I’ve used them before to buy fabric ,always come nicely packaged great value for money and so far very good quality fabric
September 26, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mrs. Jo,
Thank you for the review!
We truly appreciate your continued support and are delighted to hear about your positive experiences with ourselves. We only offer the best quality fabrics our customers are looking for! ❤️
Your feedback is incredibly valuable to us and we look forward to serving you again in the future.
Best regards,
UK Fabrics Online.
Disappointed
I placed an order and paid by PayPal, however I received an email on the day my order was due to be delivered, saying that the product was out of stock. I was very disappointed about this, however I was pleased to be offered a refund, which was dealt with promptly.
September 12, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Viv,
Thank you for your review!
We sincerely apologize for any inconvenience you experienced with your recent order. We understand that receiving the news of an out-of-stock item on the next Monday after placing the order on a Friday, must have been disappointing.
We appreciate your understanding and patience and we are glad to hear that our team promptly offered you a refund as a solution to this issue.
If you ever decide to give us another chance in the future, we will do our best to ensure a smoother and more satisfying shopping experience.
Once again, thank you and hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Really good fabric
Really good fabric. I used it to cover a gap between two gazebos. Worked a treat.
September 18, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Andrew,
Thanks for the review!
We are happy to hear that our fabric worked so well for your project! ❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Fire retardent upholstery fabric
Ordered fire retardant fabric for chairs in a school and it looks really nice, was good quality and price. It came quicky too
September 25, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Nicola,
Thank you for the review!
It is great to hear that the fire retardant fabric you ordered for the school's chairs not only met safety requirements but also looked really nice. We only offer the best quality fabrics our customers are looking for!❤️
Thank you for choosing our products for your school and hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Fabric is perfect
Fabric is perfect, exactly how I hoped it would be. Great prices and selection to.
September 15, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Corine,
Thank you for sharing your experience with us!
We are happy to hear that the fabric is just as you had hoped it would be! Your satisfaction means a lot to us. ❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Good range of fabrics supplied
Good range of fabrics and they supplied exactly what I wanted (plasticised thin fabric to make some dust covers). Postage was relatively inexpensive and the fabric arrived quite quickly and in good order. The opportunity to buy a 99p sample was a bonus!
September 13, 2023
Unprompted review
Reply from UK Fabrics Online
Hi JH,
Thank you so much for taking the time to leave us a fantastic 5-star review!
We are happy to hear that you found our range of fabrics to be just what you needed for your dust covers project. ❤️
If you ever have more projects or fabric needs in the future, please don't hesitate to reach out. Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Excellent range of waterproof fabrics
Excellent range of waterproof fabrics , good colours , great quality , well made material , quick delivery . Would order from them again … and I did
September 19, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Ashley,
Thank you for your review!
We are happy to hear that you had such a fantastic experience with our range and quality of waterproof fabrics. We take pride in offering only the best quality fabrics our customers are looking for!❤️
Thank you for your continued trust in us as your go-to source for fabrics. Hope to serve you, once again, in the near future!
Best regards,
UK Fabrics Online.
Excellent range of fabric
Lovely choice of the colours and patterns in the velvet that I was looking for. My only niggle which meant I didn't feel I could give 5 stars is that the fabric has been cut with a very wonky edge and not a straight edge . It is much narrower one end of the cut on both pieces of fabric that I ordered.
I have never known fabric to not be cut straight when buying it by the meter. Maybe it was in a rush.
Otherwise good service, price and choice. Thank you
September 12, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Pip,
Thank you so much for taking the time to leave us a review!
We apologize for any inconvenience you experienced due to the wonky edges on the fabric you received. We understand how this can be frustrating and it certainly doesn't meet our usual standards.
We re glad to hear that you found our service and fabrics to be great overall. We aim to deliver the best quality fabrics our customers are looking for.
Once again, thank you for your valuable feedback and for choosing us for your fabric needs.
Best regards,
UK Fabrics Online.
I sent for a sample piece to match up…
I sent for a sample piece to match up with what I wanted , it came quickly, it matched , and I have just sent in an order, very pleased !!
September 21, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Liz,
Thank you for the review!
We are glad you are happy with our service and that you received the sample and that it matched your requirements perfectly.❤️
Thank you for your order and if you ever need anything else, please let us know.
Best regards,
UK Fabrics Online.
Excellent choice of fabrics
Excellent choice of fabrics, great quality and great service.
Will definately use again
September 9, 2023
Unprompted review
Reply from UK Fabrics Online
Hi Michael,
Thank you for sharing your experience with us!
We are glad you are happy with our service and quality. We take pride in only offering the best quality fabrics our customers are looking for and your Water Repellent Canvas is no exception! ❤️
Hope to serve you again in the near future.
Best regards,
UK Fabrics Online.
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