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UK Office Direct Reviews 

4,254
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of service. Consumers frequently mention the remarkably fast next-day delivery, reliable couriers, and great competitive prices across a wide range of office supplies. People also deeply appreciate the high quality of products received, describing the ordering process as smooth, clear, and very easy to navigate. Some reviewers were not happy with occasional delivery delays, noting that packages sometimes took longer than expected to arrive or contained missing items. A few customers also noted that items occasionally arrived in damaged or excessively large packaging with too much empty space inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and... See more

Product

People report positive experiences with product quality, noting items are sturdy, as described, and ideal for... See more

Order

Customers report widespread satisfaction with their order process, highlighting great pricing, good value,... See more

Price

Consumers find price to be positive, highlighting great deals, competitive rates, and excellent value for... See more

Service

Customers consistently note positive experiences with service, highlighting quick and efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ive had endless problems with fake micro sd cards at amazon and ebay. But i found uk office direct to have competative well priced sd cards at reasonable prices that work flawlessly... See more

Company replied

Rated 5 out of 5 stars

Great service with next day delivery. Folders were really good quality considering the price. Will definitely use again for our small swimming club if we need anything else.

Company replied

Rated 5 out of 5 stars

They were great. I mistakenly purchased the wrong item and when I contacted their customer support for assistance, not only did they deal with my request swiftly, but as good will, they also let me... See more

Company replied

Rated 5 out of 5 stars

I needed envelopes in which to send collectors' editions of The Eagle comic paper. The envelopes are a perfect fit for up to 15 issues. UK Office Direct supplied the ideal product. No fuss. On time.

Company replied


Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Cleaning Products Supplier
  4. Office Furniture Store
  5. Pen Store

About UK Office Direct

Written by the company

The UK's Low-Cost Office Supplier

At UK Office Direct, we believe businesses shouldn't have to pay more for the products they use every day. That's why we've built our business around delivering quality workplace essentials at consistently competitive prices. Whether you're stocking up on office supplies, paper and ink, or ordering furniture, cleaning products, catering essentials and workplace equipment, you'll find over 65,000 products in one place – all backed by great value and reliable service.

More value. Less hassle.

Running a business is challenging enough without spending hours comparing suppliers or chasing the best deal. We make purchasing simple with straightforward pricing, a wide product range and fast, dependable delivery, helping you save both time and money. By continually improving the way we work and investing in efficient processes, we're able to keep costs down and pass those savings directly on to our customers.

Why businesses choose UK Office Direct

• Over 65,000 products across office and workplace categories.

Low Price Guarantee, giving you confidence you're getting outstanding value.

Fast, reliable delivery to keep your business running smoothly.

Business credit accounts for greater flexibility and cash flow.

Simple online ordering with straightforward service from start to finish.

Our promise

We don't believe buying workplace essentials should be complicated. Our focus is simple: quality products, competitive prices and dependable service that helps businesses spend less and get on with what they do best. Every order. Every day.

Written by the company


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(4,254)

540 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with my order

Really pleased with my order. Was my first time using this company and won’t be my last. Great prices, easy to use website. Pay in three option, something I look for.
Good delivery time.
Happy all round

August 18, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,

We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

stunning service.

August 21, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

Your positive feedback about our service is appreciated, we will ensure this continues into the future!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Great Price & Extremely Quick Delivery

Great price and extremely quick delivery.

August 20, 2026
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Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

On time and good value

August 19, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

New Account and First Order

I opened up a new account and submitted our first order, the process couldn't have been any more simpler. The service was quick, efficient and received correspondence at all stages with next day delivery. Highly recommended.

August 20, 2026
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Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free.
We try our best to improve the quality of our service and reduce any hassle associated with ordering through us

Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Great service with next day delivery

Great service with next day delivery. Folders were really good quality considering the price. Will definitely use again for our small swimming club if we need anything else.

August 19, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Rapid delivery

Rapid delivery

August 19, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good Job

Relatively easy to order when setting up an account. Kept well informed about delivery which was the next day. Good job.

August 19, 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free!

Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, product exactly as described. Will use again.

August 18, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

it was easYes

it was easy to place the order, and delivery was next day what more could you ask.

August 18, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further

Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

It itam I brought was very easy to get…

It itam I brought was very easy to get and finding what I was looking for was very strate forward the price was great deal for money delivery has not happened yet

August 18, 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Fast response and delivery the day…

Fast response and delivery the day after we placed the order! so excellent service, thank you very much :)

August 18, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 2 out of 5 stars

Poor delivery

It was the delivery that let me down. The van broke down resulting in it arriving a day late and then the order was simply left on my doorstep with no knock on the door to let me know that it had arrived. Anyone could have helped themselves to my order.

August 18, 2026
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Reply from UK Office Direct

Good afternoon,

Sincere apologies for the issues with this delivery!

I will feedback to the courier as they shouldn't be leaving parcels unattended - however I am glad you have no received your order!

Kind regards,
Customer Service

Rated 5 out of 5 stars

Fast delivery good prices

Fast delivery good prices. Very please.

August 14, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

VERY GOOD THANKS

August 13, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Perfect 👌🏻 good product and delivered…

Perfect 👌🏻 good product and delivered on time.

August 13, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are making a positive impact. We truly appreciate your support and look forward to serving you again soon.

Kind Regards,
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback
We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have! We are always aiming to improve our website and make this process even easier.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Brilliant

Easy ordering and super fast delivery I will definitely buy from them again

August 14, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Incredibly fast delivery

Incredibly fast delivery, very easy to order. I appreciated the confirmation email. How a business should be run

August 14, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for getting in touch,
We always appreciate reviews like these as we always strive to provide the best service possible for our customers. We will be constantly improving our systems to make our service even better.
We are glad to have you as a customer.

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good value and very fast delivery

Good value and very fast delivery: ordered 1pm, arrived about 9am next day.

August 14, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

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