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UK Office Direct Reviews 

4,254
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of service. Consumers frequently mention the remarkably fast next-day delivery, reliable couriers, and great competitive prices across a wide range of office supplies. People also deeply appreciate the high quality of products received, describing the ordering process as smooth, clear, and very easy to navigate. Some reviewers were not happy with occasional delivery delays, noting that packages sometimes took longer than expected to arrive or contained missing items. A few customers also noted that items occasionally arrived in damaged or excessively large packaging with too much empty space inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast and... See more

Product

People report positive experiences with product quality, noting items are sturdy, as described, and ideal for... See more

Order

Customers report widespread satisfaction with their order process, highlighting great pricing, good value,... See more

Price

Consumers find price to be positive, highlighting great deals, competitive rates, and excellent value for... See more

Service

Customers consistently note positive experiences with service, highlighting quick and efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ive had endless problems with fake micro sd cards at amazon and ebay. But i found uk office direct to have competative well priced sd cards at reasonable prices that work flawlessly... See more

Company replied

Rated 5 out of 5 stars

Great service with next day delivery. Folders were really good quality considering the price. Will definitely use again for our small swimming club if we need anything else.

Company replied

Rated 5 out of 5 stars

They were great. I mistakenly purchased the wrong item and when I contacted their customer support for assistance, not only did they deal with my request swiftly, but as good will, they also let me... See more

Company replied

Rated 5 out of 5 stars

I needed envelopes in which to send collectors' editions of The Eagle comic paper. The envelopes are a perfect fit for up to 15 issues. UK Office Direct supplied the ideal product. No fuss. On time.

Company replied


Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Cleaning Products Supplier
  4. Office Furniture Store
  5. Pen Store

About UK Office Direct

Written by the company

The UK's Low-Cost Office Supplier

At UK Office Direct, we believe businesses shouldn't have to pay more for the products they use every day. That's why we've built our business around delivering quality workplace essentials at consistently competitive prices. Whether you're stocking up on office supplies, paper and ink, or ordering furniture, cleaning products, catering essentials and workplace equipment, you'll find over 65,000 products in one place – all backed by great value and reliable service.

More value. Less hassle.

Running a business is challenging enough without spending hours comparing suppliers or chasing the best deal. We make purchasing simple with straightforward pricing, a wide product range and fast, dependable delivery, helping you save both time and money. By continually improving the way we work and investing in efficient processes, we're able to keep costs down and pass those savings directly on to our customers.

Why businesses choose UK Office Direct

• Over 65,000 products across office and workplace categories.

Low Price Guarantee, giving you confidence you're getting outstanding value.

Fast, reliable delivery to keep your business running smoothly.

Business credit accounts for greater flexibility and cash flow.

Simple online ordering with straightforward service from start to finish.

Our promise

We don't believe buying workplace essentials should be complicated. Our focus is simple: quality products, competitive prices and dependable service that helps businesses spend less and get on with what they do best. Every order. Every day.

Written by the company


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(4,254)

540 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No issues at all

No issues at all. Fast delivery.

August 14, 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback.
We are glad to hear that you thought ordering through us was quick and hassle free. We try our best to improve the quality of our service and reduce any hassle associated with ordering through us. Please do not hesitate to use us again!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Excellent service

Excellent service ive had endless problems with fake micro sd cards at amazon and ebay. But i found uk office direct to have competative well priced sd cards at reasonable prices that work flawlessly.
Very happy

August 13, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are making a positive impact. We truly appreciate your support and look forward to serving you again soon.

Kind Regards,
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

I was impressed by the easy process of…

I was impressed by the easy process of finding what I needed and by the efficient and remarkably rapid delivery.

August 12, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

speedy service

speedy service. great product

August 7, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 1 out of 5 stars

The courier you use was rubbish

The courier you use was rubbish, I never got my purchase after 2 attempts and 2 very poor excuses, ended up cancelling and still no refund

August 6, 2026
UK Office Direct logo

Reply from UK Office Direct

Good afternoon,

I am sorry for delays and issues with your delivery. I can see the courier had issues finding your address when originally attempting delivery.

We have raised a refund for you and I will speak to our Finance Team about getting this actioned ASAP.

I will send you an email to confirm!

Sincere apologies for the inconvenience caused.

Kind regards,
Caroline

Rated 5 out of 5 stars

Easy to order on-line

Easy to order on-line, a good price and quick delivery.

August 6, 2026
UK Office Direct logo

Reply from UK Office Direct

Thanks for the feedback

We are glad to hear that you thought ordering through us was quick and hassle free!

Please do not hesitate to use us again

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 4 out of 5 stars
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

They were very responsive and well…

They were very responsive and well priced.

August 5, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us

We are glad to hear that you had a quick and seamless order with us. We are proud to supply a vast range of products and provide a great service to you!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Prompt delivery

Items were delivered quickly and without any damage

August 4, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good stock levels and fast delivery

Good stock levels and fast delivery. Very polite and friendly staff.

August 6, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Quality products

Quality products, good pricing and quick delivery. Would totally recommend and use again.

August 4, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you are happy with the prices and quality of our products. We are proud to supply a fast delivery to supply you for your future stationery needs.

Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Order delivered on time as stated

Doing very well

August 4, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.

Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Special envelopes

I needed envelopes in which to send collectors' editions of The Eagle comic paper. The envelopes are a perfect fit for up to 15 issues.
UK Office Direct supplied the ideal product. No fuss. On time.

August 7, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority. We truly appreciate your support and look forward to serving you again soon.

Kind Regards,
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good quality items with a great…

Good quality items with a great delivery date. Thanks

August 7, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you are happy with the quality of our products and services!

Kind Regards,
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Super service from start to finish…

Super service from start to finish definitely recommend

August 7, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback

We are grateful for the kind words about our service; we always strive to provide the best service for our customers and resolve any issues you have!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Absolutely amazing price and super fast…

Absolutely amazing price and super fast delivery
I couldn't be more happy with my purchase

August 3, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.

We are glad to hear that you are happy with the delivery and prices of our products. We are proud to supply a vast range of products and are happy to supply you for your future stationery needs.

Please do not hesitate to use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Good quality paper at reasonable price…

Good quality paper at reasonable price and arrived quickly.

August 6, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
We are glad to hear that you are happy with the quality of our products and services! Your satisfaction is our top priority, and it’s always rewarding to know that our efforts are making a positive impact. We truly appreciate your support and look forward to serving you again soon.

Kind Regards,
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

quick deliverey

quick deliverey, good products, good price

August 1, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for contacting us.
Your feedback about our prompt service is appreciated, we will ensure this continues into the future!

Kind Regards.
UK Office Direct Customer Service Ambassador

Rated 5 out of 5 stars

Speedy service

August 4, 2026
UK Office Direct logo

Reply from UK Office Direct

Thank you for your feedback.
Your feedback is appreciated, we pride ourselves on delivering quickly and seamlessly to our customers. We are aiming to improve on this even further. Please do use us again!

Kind Regards
UK Office Direct Customer Service Ambassador

Rated 1 out of 5 stars

Incorrect product sent

I was sent a totally different product

July 31, 2026
UK Office Direct logo

Reply from UK Office Direct

Good afternoon,

I can only apologise for the error with your order!

Thank you for calling up and letting us know, I can see that we have raised a collection and refund for the order.

Sincere apologies for the inconvenience caused.

Kind regards,
Caroline

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