The product was easy enough to find and order, with a simple to follow process. There was a delay with the delivery which required chasing but my enquiry was quickly responded to with an apology a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company, just had one small issue with some samples I ordered for next day delivery (which was offered and I I paid extra for) but didn't arrive next day (hence 4 stars & not 5). Main order w... See more
Company replied
Really good service however it would be great to offer NI shipping rate at checkout rather than having to pay after ordering, it slows the ordering process down. However customer service are alw... See more
Company replied
Been ordering from these guys a while. Had an order that was a little late so gave them a quick call. Michaela was friendly and incredibly helpful. Running a small business myself which tries out best... See more
Company replied
Company details
About UKPackaging.com
Written by the company
We are one of the leading on-line suppliers of packaging materials in the UK. Our mission is to consistently offer our customers the widest range of innovative packaging and related products at the lowest cost. Our Midlands-based Distribution Centre stocks over 2500 product lines and we deliver next working day to both commercial and residential addresses. We are proud of our prompt next day delivery service and helpful customer service team. If you place your order before 4pm Monday - Friday, your order will be packed and dispatched same day.
£25 Off Any Order Over £250
Use Code 25OFF At Checkout
Use Code 25OFF At Checkout
- Free Delivery on Orders Over £75
- Bulk Volume Discounts
- Next Day Delivery Available
Cardboard
Boxes
Boxes
Bubble
Wrap
Wrap
Strapping
Kits
Kits
Jiffy
Bags
Bags
Pallet
Wrap
Wrap
Polythene
Packaging
Packaging
Contact info
ukpackaging.com, The Print & Packaging People, Fountain Court, Millennium Business Park, Mansfield, Nottinghamshire, NG19 7DW, Mansfield, United Kingdom
- 03458800355
- info@ukpackaging.com
- www.ukpackaging.com
4.4
Excellent
1K reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
item missing from the order
item missing from the order, asked for refund
ukpackaging never replied.
November 20, 2025
Reply from UKPackaging.com
Thank you for your review. I can see this has now been sorted for you.
Reply from UKPackaging.com
Thank you for your lovely review!
Reply from UKPackaging.com
Thank you for your review!
Everything arrived well packed
Everything arrived well packed, on time and exactly as described. The quality of your packaging supplies is consistently excellent, and I really appreciate how reliable your service has been. Thank you for the smooth experience, I’ll definitely continue ordering from you!
November 11, 2025
Reply from UKPackaging.com
Thank you for your lovey feedback!
Reply from UKPackaging.com
Thank you for your review!
First time order
Ordered for the first time and overall it was a good experience. They kept me informed when part of my order had to go on back order. If I have to complain, and I prefer to think of it as constructive criticism, it would be that it would have been better to have been informed before I ordered that they did not have enough stock to send at once - but I guess that's more to do with their inventory tracking system. The goods arrived quicker than I had anticipated and back order, again - in good time. I would definitely order again.
October 29, 2025
Reply from UKPackaging.com
Thank you for your feedback and your review!
Good range of products
Good range of products, including advice on what is best for your needs and prompt delivery
November 10, 2025
Reply from UKPackaging.com
Thank you for your lovely feedback!
Dependable packaging
Good quality packaging, exactly as described. Turned up dependably as ordered over multiple orders. Could not have moved without this company.
November 3, 2025
Reply from UKPackaging.com
Thank you for your lovely review! We hope your move went well!
Reply from UKPackaging.com
Thank you for your review!
Good experience
Good price, speedy delivery & easy to order. Just remember prices don't include VAT, this is added at checkout.
November 6, 2025
Reply from UKPackaging.com
Thank you for your feedback!
Easy clear ordering process and…
Easy clear ordering process and reasonable pricing.
My order was delivered well packaged and in a timely manner.
November 5, 2025
Reply from UKPackaging.com
Thank you for your feedback!
Great service and quick delivery
Great service and quick delivery. As a business, dedicated to sustainability and raw materials this was the best choice that we have found in the UK so far.
October 29, 2025
Reply from UKPackaging.com
Thank you for your lovely review!
Reply from UKPackaging.com
Thank you for your lovely review!
Bubble wrap arrived within slotted…
Bubble wrap arrived within slotted delivery time.
Was well packaged and no damage
October 23, 2025
Reply from UKPackaging.com
Thank you for your review!
on time delivery and very well packaged…
on time delivery and very well packaged goods.
October 21, 2025
Reply from UKPackaging.com
Thank you for your review!
Sometimes a little patience goes a long way
The product was easy enough to find and order, with a simple to follow process.
There was a delay with the delivery which required chasing but my enquiry was quickly responded to with an apology and explanation, followed by confirmation this issue would be dealt with as quickly as possible.
These this happen, and sometimes there are not enough hands or time to contact everyone to advise.
Delivery was received shortly after this.
Thank you
October 24, 2025
Reply from UKPackaging.com
Thank you for review and your understanding. Happy to know this was all sorted for you.
Reply from UKPackaging.com
Thank you for your review!
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