They are actually 0 stars...they don'y appear to exist anymore! I tried to cancel my booking for a refund and could not get into my booking, onto their website or contact them via email or phone. I di... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gatwick 'Sure parking' Booked under the park n fly banner. The 1st action of the driver was to un plug my dash cam RECORDED little did he know that it still records on own reserve power. The... See more
I would give zero stars if possible. Turned up today to park car before flying out to find company they were using St Mirren Parking went into liquidation. No notice or contact received, spent very s... See more
So its obvious that these guys have had some pretty awful reviews on their service recently. Always easy to complain but people do not bother to compliment the majority of the time and so thats w... See more
Company details
Information provided by various external sources
Compare & book airport parking at Stansted, Gatwick, Heathrow & more. We bring you the best deals on safe & secure Airport Parking from leading providers.
Contact info
IP3 9FE, United Kingdom
- www.ukparkandfly.co.uk
2.0
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gatwick 'Sure parking'
Gatwick 'Sure parking' Booked under the park n fly banner. The 1st action of the driver was to un plug my dash cam RECORDED little did he know that it still records on own reserve power.
The car was then driven the parking spot then driven again that day to another location.
The day before my return it was out driving again for quite a distance.
Please also leave your ratings Trading Standards using this link buywithconfidence.gov.uk /profile/sure-parking-ltd/24748/
Why cant you be trusted? UKPF NEEDS TO DUMP THESE COWBOYS.
Reference UKPF248232
December 18, 2018
Unprompted review
I would give zero stars if possible
I would give zero stars if possible. Turned up today to park car before flying out to find company they were using St Mirren Parking went into liquidation. No notice or contact received, spent very stressful 2hrs trying to find alternative parking and now at an increased cost. Disgusted could not telephone and speak to someone - their contact number only provides messages and they will get back you in 24hrs - great help that it ... NOT
Do not use these cowboys
July 25, 2017
Unprompted review
borderline criminal
This Saturday my car was returned with missing passenger side mirror which has clearly been ripped off. Also it was very dirty on the inside and outside (including cigarette butts on the floor), although it was thoroughly cleaned the day before dropping it off at the airport. The driver who returned the car did not mention any damage to the car and walked off immediately. When I called the provider I was told that they will review the photos of the car taken (when I pointed out no photos were taken in front of me when I dropped off the car I was told that the procedure is to photograph the car once it is driven to the parking lot), but they are sure that the car was dropped off damaged. I have been trying to contact the manager who was supposed to call me back 2 days ago, I've been told he's on holiday and nobody knows when he will return. The quote for repair is £800 as it requires a whole new automatic, heated mirror and disassembling the door to install it. I have been calling them on the number they give customers to call them on departure/arrival but clearly they now recognize my mobile number have been instructed not to answer my calls they're being repeatedly rejected. The worst service ever and unacceptable avoidance.
July 19, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.