In February this year I order from Real Swell Trading which is UKPetSupplies under a different name Chudleys Hypoallergenic Dog Food at a cost if £28.99. They delivered Chudleys Original which costs a... See more
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ORDERED 8 T8 FLOURESCENT TUBES ON THE 28/12/2011 DID NOT ARRIVE SO QUERRIED WHERE ORDER WAS UP TO ON 6/01/2012 WAS INFORMED ORDER TO BE SENT BY COURIER SHOULD NOW ARRIVE 10/01/2012 OR 11/01/2012 IF N... See more
I bought a chinchilla cage for £54.99, when it arrived it was self assemble which is fine but the metal was warped which in turn made it very dificult to put together, it also seems quite flimsy, I h... See more
As above, ordered as I had no bulbs left in my fish tank - ended up having to go out to buy from a local fish shop - will be returning items when they finally arrive!
Company details
Contact info
Unit 1 Victoria Spring Business Park, WF15 6RA, Liversedge, United Kingdom
- 0845 862 1482
- sales@ukpetsupplies.com
- www.ukpetsupplies.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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excellent
Would use again very swift in refunding return no questions asked
UK pets, just the place to place an order.
A helpful outfit when ordering stuff for my indulged cat. I spoke to someone a couple of years ago who was so helpful to a computer novice like me. Makes shopping a joy!
Fast, efficient and Friendly
I've ordered many times from you guys and I plan to continue buying supplies for my 5 crazy chewing rats for a long time yet! Every order has arrived on time and with everything I've asked for. Prices are great too! Keep up the good work!
Superb supplier
Great service, fast delivery, products are cheaper than other stores, will do business again
Helpful and Efficient
Very easy online ordering service.
When I needed to make some additions to my order, ukpetsupplies contacted me asap, gave me all the information i required and were very helpful in giving me several options so i could chose the one that suited me.
Overall excellent customer satisfaction
Great service and product
I bought rotasak cage ,which is great and i had no problems putting together and the service i got from uk pet supplies was great too.
Excellent Pet Supplier!
Excellent for price and service. I ordered a Terrapin light for an aquatic tank - it arrived prompt and early within three days, by recorded delivery. The light itself was packaged in a large, hard cardboard tube, and secured in bubble-wrap. The device works perfectly.
First Class Service
Excellant shopping service, very quick delivery, would definately buy from them again.
cant believe the prices.....
cant believe the prices....i will be using UK petsupplies all the time from now on,only a fraction of what i pay in the shops & fast delivery..very impressed. 10/10
Excellent service
I received my order promptly, and had to return one item which did not suit. I received an e-mail to tell me my return had been received and a refund would be made promptly. It was, what more can you ask for.
perfect service
I got my items in perfect working order and verry fast deliver.
Recommended company
Fast and reliable service
Was a bit sceptical about ordering from an on-line pet store at first but gave it a go anyway. My order was delivered really quickly and when I sent something back, they refunded me straight away. Would definitely use this company again
Extremely helpful and pleasant company to deal with, I can honestly say they put the customer first. Nothing is to much trouble and the staff couldn't be more helpful
Fantastic company, couldn't of been treated any better. Very quick returning my call phone call, with regard to a query I had. The staff we're extremely helpful., and put themselves out to help. Order was delivered as soon as it came in stock, and what's more, it was £20 cheaper than the vets where we used to get it from. Would strongly recomend
Excellent Customer Service
I dealt with Clare in UKPet supplies and found the service to be extremely helpful and professional. The product I purchased was really good value and was delivered when promised. Claire kept in touch throughout the whole process to ensure I was kept in the loop as I was ordering from Ireland. Altogether a very positive experience which other online sellers could take lessons from.
Thanks
GREAT SERVICE
Very helpful customer service when phoned; very quick delivery. Would definitely use again.

Reply from UKPetSupplies
Very good, speedy delivery
From transaction to delivery all very good, would deal with again. Would strongly recommend
Reliable service
Ordered several items for our chinchillas always delivered in timescale given.
we ordered - it came - no fuss.
ukpetsupplies did what one would hope for - delivered the goods with no fuss, and with good communication along the way. thanks
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