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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and quick responses, often highlighting specific individuals for their outstanding support and dedication. People frequently commend the excellent quality of the products, describing them as durable, professional, and exactly what they needed. The service, including customer care and order processing, is consistently described as efficient, reliable, and outstanding, with many appreciating the fast delivery and careful packaging. However, some customers were dissatisfied with the product quality, specifically mentioning that certain 3mm stands were fragile and broke easily. A few other people also felt that the approval process for prints was unclear, causing delays.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent, efficient, and... See more

Product

Consumers generally express satisfaction with the product quality, often highlighting its durability,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Many customers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

The UK POS team has been a genuine helper throughout the process of getting our plaques manufactured. Georgia, in particular, is always available, very helpful and professional. The final finish... See more

Rated 5 out of 5 stars

The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... See more

Company replied

Rated 5 out of 5 stars

I originally asked for help to create the correct product to display my sign. Christina was extremely quick in reaching out to me & was very knowledgeable about the products UK POS sell. During our co... See more

Company replied

Rated 5 out of 5 stars

I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... See more


Company details

  1. Manufacturer

Information provided by various external sources

UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Georgia Super Helpful

Georgia accounts manager was super helpful with processing a return and quoting a new order for collection. Smooth pleasant process from start to finish. Excellent service thank you :)

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great products, shipping, and support

The UK POS team has been a genuine helper throughout the process of getting our plaques manufactured. Georgia, in particular, is always available, very helpful and professional.

The final finished product is ready and shipped in quick turnarounds and we receive quality products that routinely meet our standards.

Highly recommended.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Georgia J is always incredibly…

Georgia J is always incredibly efficient.

We always get good quality items from UKPOS, the customer service is always 5* and I don't think we've ever waited more than 2 days for an item to arrive.

Would recommend to anyone!

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Symbol Group Support/Offer

Very good experiences dealing with UKPOS (Georgia & Rosie) - supporting with retail requests covering the whole of the UK for a major symbol group can be challenging. However, the offer, organisation & efficiency has been second to none for all projects.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

placed order a month ago - still no delivery. No update

I’m very disappointed with the service provided. I was required to approve the print, which I hadn’t initially agreed to, and it took me two weeks to realise that approval was needed—for just a single print. After I eventually approved it and expressed my concerns, there was no delivery, no tracking information, and no further communication. Overall, a very poor experience and not something I would recommend.

Order number 100601141

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service & speedy deliveries!

Really easy to work with company and Georgia always looks after us well. Virtually everything is on a next day delivery which takes away stress.
Wish all our suppliers were as sorted as you guys!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Care

I am extremely happy with both the customer care I received and the product ordered.

Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ensured that I was still able to launch my advertising campaign at the right time.

Professional, efficient, responsive - are all words that come to mind when I think of UK POS.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We work with UKPOS a lot and have always had great experiences with them. They are always quick to respond and help us with any request we have. I would highly recommend them as a company to work with.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

A great UK business!

What a great UK business! Ordered POS on behalf of my client, so easy to do. They even managed to do an address change for me at the last minute. 100% recommended. I will be purchasing again soon.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Daniella is our point of contact and always goes above and beyond to provide us with a superior service. Her ongoing help and support is very much appreciated. I would be very happy to to recommend both Daniella and UK POS.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

thanks Daniella !

Daniella helps over the phone or via email to place our orders. Reminds me of price breaks or codes i may have missed as well, Some time we send multiple orders a day, and they are all processed with out any hesitation or fuss. Quick and speedy next day delivery, which is great when its needed "now".
Can't fault, more orders will be on the way..

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The service I receive from UK POS is always outstanding. I often need to purchase POS material quickly and Georgia is always on hand to provide me with a quote and process the order immediately. Great customer service and after care support, I recommend UK POS, a great company to work with.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy and friendly to deal with

Super easy and friendly to deal with. Prompt service and collection option when I needed something urgently.
Will definitely ensure we use UKPOS again. Jenny (SAM) was really helpful

February 25, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Tom
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Preferred Supplier

I have been using UKPOS for years who have always managed to supply exactly what i am looking, dealing with Georgia Jones, who has always provided an amazing service! Would highly recommend UKPOS as a supplier

February 25, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Aidan
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Alwasy great support and quick…

Alwasy great support and quick turnrounds

February 23, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Jim
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

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