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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and quick responses, often highlighting specific individuals for their outstanding support and dedication. People frequently commend the excellent quality of the products, describing them as durable, professional, and exactly what they needed. The service, including customer care and order processing, is consistently described as efficient, reliable, and outstanding, with many appreciating the fast delivery and careful packaging. However, some customers were dissatisfied with the product quality, specifically mentioning that certain 3mm stands were fragile and broke easily. A few other people also felt that the approval process for prints was unclear, causing delays.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent, efficient, and... See more

Product

Consumers generally express satisfaction with the product quality, often highlighting its durability,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Many customers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

The UK POS team has been a genuine helper throughout the process of getting our plaques manufactured. Georgia, in particular, is always available, very helpful and professional. The final finish... See more

Rated 5 out of 5 stars

The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... See more

Company replied

Rated 5 out of 5 stars

I originally asked for help to create the correct product to display my sign. Christina was extremely quick in reaching out to me & was very knowledgeable about the products UK POS sell. During our co... See more

Company replied

Rated 5 out of 5 stars

I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... See more


Company details

  1. Manufacturer

Information provided by various external sources

UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good service

I tend to go Direct to UK POS and have built up a really good relationship with Daniella Axiaq, Senior account manager.
She goes out of her way to be helpful, and because we do have a good relationship, she will come back to me really promptly if there are any queries on my orders whcih would not happen if I was ordering online.
I know that she will always give me the best price and match the online offers.
The service I get from UL POS is very good and I would recommend using them.
Their pricing is also very competitive and if it is an item that is not off the shelf, they make products as well.

February 23, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Nikki
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service. The sales staff are always happy to help and advise. The products are also of high quality.

February 20, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Andy
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Excellent service and products

Excellent, personal service. Really helpful sales and customer services team that are always quick to reply and happy to help.

February 20, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Liam
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Good Service

Georgia always very helpful and speedy with responses and turnaround is quick.

February 19, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Sharon
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Fantastic Service from UKPOS!

I’ve had an excellent experience with UKPOS. The team is incredibly supportive and always quick to help with anything I need. Their service is consistently reliable, professional, and genuinely focused on helping customers get the best results.

A special shout‑out to Christina, who has been absolutely brilliant. Friendly, efficient, and always willing to go the extra mile. It makes a huge difference working with someone so dedicated.

Highly recommend UKPOS for their outstanding support and great service!

February 19, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Oliver
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.

If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.

Kind regards,
UK POS

Rated 5 out of 5 stars

Super accomodating and helpful

I’ve had a fantastic experience with UK POS. The staff (especially Georgia!) is extremely helpful and always go above and beyond to support our needs. Even with last-minute requests, they are consistently accommodating and work quickly to find solutions.

The quality of their products is excellent — durable, professional, and exactly what I need for my clients. Delivery is always reliable and on time, which makes a huge difference when working to tight deadlines :)

February 18, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Ka Rolina
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great service and great products.

Great service and great products.

February 16, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Ian
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Response

Very quick response and very good attention to detail.

February 10, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Stephen
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

I regularly use UKPOS and am always…

I regularly use UKPOS and am always happy with my orders, incredibly quick and efficient and are always happy to help!

February 12, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Jake
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Speedy service, great products!

Jenny at UK POS is my main point of contact, and I regularly request store items through her. She is incredibly helpful and supportive, always responding to my requests and queries very quickly.

I’ve never experienced any issues with the items I’ve ordered — delivery is consistently prompt, and all necessary delivery and returns information is always provided. Thank you

February 11, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Emma
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

UKpos review

We have used this company for many years, and always received a great service, due to the fact they have a friendly sales team , who we know on first name terms and it give the company a family business feel . we have dealt with Jenny over the years who goes above and beyond the call of duty to help us
thanks

February 12, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Phil
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great Experience Working with Jenny Hogg

We consistently receive an excellent standard of service from UK Point Of Sale. Jenny Hogg responds promptly to all enquiries and demonstrates a strong commitment to customer care. Her extensive knowledge of the products offered ensures that every interaction is both efficient and informative. Thanks Jenny.

February 11, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Kerry
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great Customer Service!

Jenny Hogg has been so great to deal with. Both from a quoting perspective and when we had a slight issue with an order - so proactive and responsive. A pleasure to deal with! Thanks Jenny :-)

February 2, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Julia
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Very reliable supplier

Daniella is always very helpful and proactive. UK POS provide many quality off the shelf items but also offer bespoke solutions. Recommend.

February 11, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Steve
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Quick turn around and great product

Excellent service, quick turn around and delivery, very well packaged and great product, I would definitely recommend.

February 6, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great service!

We placed quite a complicated bespoke order for swing signs and UK POS gave me a call to double-check details before printing, which was very reassuring. Delivery was faster than expected and the signs look fantastic!

February 6, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Daniella is my go to at UKPOS as she's…

Daniella is my go to at UKPOS as she's super quick and efficient and is always a pleasure to work with! Think she deserves a raise! :)

February 11, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Kim
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

We have used UK POS for a number of years

We have used UK POS for a number of years and looked after by Jenny, her service is incredible its a please to work with Jenny knowing all my orders are received on time and her knowledge of products is so useful.
Thanks
Trish

February 11, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great company to work with

February 4, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi Stephen
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Have to say Jenny Hog and all the staff…

Have to say Jenny Hog and all the staff at UKPOS are doing a fantastic job, Jenny is a credit to the company, so helpful and quick to get the task done

February 11, 2026
Unprompted review
UK POS logo

Reply from UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

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