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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and quick responses, often highlighting specific individuals for their outstanding support and dedication. People frequently commend the excellent quality of the products, describing them as durable, professional, and exactly what they needed. The service, including customer care and order processing, is consistently described as efficient, reliable, and outstanding, with many appreciating the fast delivery and careful packaging. However, some customers were dissatisfied with the product quality, specifically mentioning that certain 3mm stands were fragile and broke easily. A few other people also felt that the approval process for prints was unclear, causing delays.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent, efficient, and... See more

Product

Consumers generally express satisfaction with the product quality, often highlighting its durability,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Many customers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

The UK POS team has been a genuine helper throughout the process of getting our plaques manufactured. Georgia, in particular, is always available, very helpful and professional. The final finish... See more

Rated 5 out of 5 stars

The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... See more

Company replied

Rated 5 out of 5 stars

I originally asked for help to create the correct product to display my sign. Christina was extremely quick in reaching out to me & was very knowledgeable about the products UK POS sell. During our co... See more

Company replied

Rated 5 out of 5 stars

I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... See more


Company details

  1. Manufacturer

Information provided by various external sources

UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service, great company

My first order with this company, for quite a niche item. The item arrived much faster than expected, the communication was great and the quality of the item was perfect. Will definitely order from here again.

April 10, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Jon
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Excellent service, quality and product. Well Done!

Excellent communication from start to finish. Excellent quality product (Better than I expected it to be!) and quickly and efficiently delivered to me in Mallorca.

Perfect!

April 2, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Nigel
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Excellent service

My order was sent out almost immediately and it was exactly what I was looking for too. The website was easy to use.

March 27, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Linda
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Super service!

Super service!
Best price I could find the slat wall I needed.
Super efficient delivery and friendly driver

March 27, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Alyson
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

First time user and impressed

Great service. Great product.

March 22, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Sara
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Five stars all the way

Absolutely amazing service with fast efficient delivery,
Items purchased are super high quality and would definitely recommend purchasing POS from these guys.

March 12, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Rob
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Returning customer and really…

I'm a returning customer and really pleased with the efficiency of POS. easy process, great pricing and quick delivery.

March 13, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Maria
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great products

Great products, prompt delivery
Website easy to use, good product descriptions, pictures and information. Prompt delivery

March 1, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Susan
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Quick and Efficient Service

Quick and Efficient Service
Quick, efficient, reliable, delivered on time and well packaged..
The product were as described and high quantity.

March 8, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Dave
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Really impressed!

I was really impressed by the communication, service and speed of delivery for what must be, to them, a tiny order... Honestly, I couldn't rate them highly enough!

February 28, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Raine
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff, excellent POS solutions and great prices. Ordered my items and they were delivered in a couple of days. They are my ‘go to’ company for site signs and POS.

February 21, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Stuart
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Exactly as ordered

Exactly as ordered, good quality, very good price, swiftly delivered. What more can you ask for!

February 9, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Luke
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Very speedy!

Thank you for being so quick.

February 6, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Lex
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Spot on

Fast, friendly, professional service good prices and the items we needed in stock.

January 25, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi John
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

SBZ Corporation recommends!

SBZ Corporation recommends!
UK POS offers an excellent level of service. Goods are delivered, well packaged and on time. From ordering to delivery the process is seamless!

January 24, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Amazing service ordered delivered in 2…

Amazing service ordered delivered in 2 days. Top quality products too. I will definitely order from them again highly recommended

January 19, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Stewart
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great printing, FAST/EASY/SMOOTH process - 5*Stars

Got recommendation from a friend - service and order process is easy and streamlined - delivery on time and product itself fabulous! I will definitely use it again - thank you so much! Companies like yours with perfect service make my work life so much easier (when I know I can count on you 100%). Highly recommended printer! 5STAR service

January 29, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Petr
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Great service good prices and quick…

Great service good prices and quick delivery

January 3, 2024
Unprompted review
UK POS logo

Reply from UK POS

Hi Peter
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Excellent

Excellent site with good prices. Great customer service.
Good product and very fast shipping.

December 13, 2023
Unprompted review
UK POS logo

Reply from UK POS

Hi Margaret
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team

Rated 5 out of 5 stars

Offered plain packaging

Fast delivery and offered plain packaging which is a big plus. Cheapest indoor use A Board compared to other suppliers would buy again, quick delivery and progress updates.

November 15, 2023
Unprompted review
UK POS logo

Reply from UK POS

Hi Donald
Thanks for the 5-star review! Customers are at the heart of everything we do, and we are glad that you had a positive experience. Thank you for taking the time to leave this feedback. We look forward to hearing from you again soon.
Kind Regards,
UK POS

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