UK Power Networks were contacted when a large branch came off a very old tree, prejudicing the electrical supply to my house. The site team arrived promptly, and handled the tricky situation well, r... See more
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I had alerted UK Power to the date when our existing agreement with the current provider expired. Their email offered a price comparison, and all it took was one 10 minute phone call with a clear, and... See more
Great customer service Jack took my call on 7th July and he was extremely patient and helpful, he answered all my questions. I'm new to sorting out gas and electric and he walked me through really w... See more
Company replied
I called at 7.50 on Saturday morning with a power out. Really quick phone response. Adam first established it wasn't critical - nothing life threatening - and then took details efficiently and said... See more
Company replied
Company details
Information provided by various external sources
UKPower takes the hassle out of switching energy provider, making it easy for you to compare energy deals, switch supplier and save money. Simply enter your postcode to start a price comparison, and we’ll instantly provide you with a comprehensive list of the best energy deals in your area. All you then have to do is pick the deal you like best, and we’ll take care of the rest. Switching energy supplier with us really is that simple!
Contact info
4th Floor, Minster Building, 21 Mincing Lane, EC3R 7AG, Lonon, United Kingdom
- 0800 188 4999
- customerservices@ukpower.co.uk
- www.ukpower.co.uk
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No problem at all
No problem at all, and I'm not too good with this new technology.
From researching information to …
From researching information to comparing my current supplier to switching took approximately 30 minutes.
It was straightforward.
simple and straight forward
I usually avoid changing any of my bills as I hate the hassle, but this comparison site had everything laid out clearly and was easy to use and with the added bonus of being credited by Ofgem.
Easy Switch
UK Power web site is by far the easiest to use for comparisons of power companies and the switch service is so easy, could not be better !
Easy Switch
Really easy to switch using this site. I usually use Compare the Market, but found this site through the Energy Advisory Service UK whilst looking up reviews for a new to the market supplier. UK Power was rated the best switching service. Really simply, so far, to choose a new supplier. You don't need to enter too much information for hunt for 10 years worth of old bills to find out what they're asking you. Hoping the actual switch will now be as smooth. Thanks
Dead easy
I found it next to impossible to use the " simple" online method of changing tariffs with co-op energy
So decided switching suppliers was perhaps an easy option. It was . Tough on co-op. Energy but there
You go. !!!
Can't do their sums
They simply can't do their sums so end up declaring big savings where none exist. I have been running my own spreadsheet to determine exactly where the costs are with my current supplier. I know because my meter tells me consumption and my bills tell me how much I have been charged. I know my tariff and selected it in the search. The units consumed and price charged was not the reality of my consumption. If I chose units consumed it would work on a far higher cost. If I chose cost, it would reduce units consumed. UK Power reported estimated (and false) savings of £100 on a real annual cost of £450. Beware of this site.
Dreadfull dreadful experience with UK Power!!
I submitted an application via UK Power to switch to Scottish Power. Received a confirmation email, and a request for further information which I provided. Then nothing. I called UK Power 2 weeks after the application to enquire on Status and they said it was too early to say, and they would not contact SP on my behalf. I called 3 weeks after to a representative who was terribly unhelpful and told me to call SP myself. I called SP, had to wait 45 minutes. I eventually called the sales line and got through to a lovely gent in SP who advised me the application never went through. Who is responsible for letting me know this? UK Power never did. I then went through an application with him on the phone, and now have to stay on ridiculously high BG tariff for another month until the switch is processed, and in addition the original SP tariff which I signed up to has gone up in price. I will never ever use a switching site again, and definitely never use UK Power. Dreadful customer service.
They need to go back to school and learn some basic maths
Just had my annual usage through from my supplier stating £316 per year or 7500Kw annual usage. Did the compare on their website and yes same projected usage and said I would save £64 GREAT }¬) Then got and email from them switching to the same supplier Economy Energy you can save £74 EVEN BETTER GREAT !!! The hang on the usage has now jumped to £372.95 projected usage from £316 accusal yearly usage ???
So their figures are complete house crap not just a few pounds out £56 pounds out. I would rather trust my 5 year old Granddaughter to give me an estimate than these idiots. You may think you are getting a good saving from your first quote but beware IT WRONG !!! they will then over estimate your usage to fabricate an even better saving only NOT as your monthly payments will be more than you pay now. CLOWNS
Clear concise site, all the info readily accessible
I extensively researched the comparison sites, and this one stood out for clarity and ease of use. All of the tariffs and comparative deals were easy to view, making comparison very easy. The switching process was also simple, let's hope that the switch is, in practice, as good as this site.
Seamless
From going online and checking results of different comparison sites, choosing UK Power, then completing the online switch took less than 10 minutes. No hassle.
So far, so good :)
Switching was a doddle but, what happens next remains to be seen... fingers crossed :)
UK Power's website is very clear and easy to use.
The rating descriptor says it all: no reservations.
OFGEM approved-says it all…
The fact that UK Power have OFGEM approval is all the re-assurance one needs
Perfect! A child could do this!
So simple and fast. Swapping energy suppliers has never been easier.
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