UK Power Reviews 

641
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

UK Power Networks were contacted when a large branch came off a very old tree, prejudicing the electrical supply to my house. The site team arrived promptly, and handled the tricky situation well, r... See more

Rated 5 out of 5 stars

I had alerted UK Power to the date when our existing agreement with the current provider expired. Their email offered a price comparison, and all it took was one 10 minute phone call with a clear, and... See more

Rated 5 out of 5 stars

Great customer service Jack took my call on 7th July and he was extremely patient and helpful, he answered all my questions. I'm new to sorting out gas and electric and he walked me through really w... See more

Company replied

Rated 5 out of 5 stars

I called at 7.50 on Saturday morning with a power out. Really quick phone response. Adam first established it wasn't critical - nothing life threatening - and then took details efficiently and said... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

UKPower takes the hassle out of switching energy provider, making it easy for you to compare energy deals, switch supplier and save money. Simply enter your postcode to start a price comparison, and we’ll instantly provide you with a comprehensive list of the best energy deals in your area. All you then have to do is pick the deal you like best, and we’ll take care of the rest. Switching energy supplier with us really is that simple!


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

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4.9

All reviews

(641)

1 review in the last 12 months

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Rated 5 out of 5 stars

simple and straight forward

I usually avoid changing any of my bills as I hate the hassle, but this comparison site had everything laid out clearly and was easy to use and with the added bonus of being credited by Ofgem.

March 16, 2017
Unprompted review
Rated 5 out of 5 stars

Easy Switch

UK Power web site is by far the easiest to use for comparisons of power companies and the switch service is so easy, could not be better !

March 10, 2017
Unprompted review
Rated 4 out of 5 stars

Easy Switch

Really easy to switch using this site. I usually use Compare the Market, but found this site through the Energy Advisory Service UK whilst looking up reviews for a new to the market supplier. UK Power was rated the best switching service. Really simply, so far, to choose a new supplier. You don't need to enter too much information for hunt for 10 years worth of old bills to find out what they're asking you. Hoping the actual switch will now be as smooth. Thanks

March 6, 2017
Unprompted review
Rated 5 out of 5 stars

Dead easy

I found it next to impossible to use the " simple" online method of changing tariffs with co-op energy
So decided switching suppliers was perhaps an easy option. It was . Tough on co-op. Energy but there
You go. !!!

March 3, 2017
Unprompted review
Rated 1 out of 5 stars

Can't do their sums

They simply can't do their sums so end up declaring big savings where none exist. I have been running my own spreadsheet to determine exactly where the costs are with my current supplier. I know because my meter tells me consumption and my bills tell me how much I have been charged. I know my tariff and selected it in the search. The units consumed and price charged was not the reality of my consumption. If I chose units consumed it would work on a far higher cost. If I chose cost, it would reduce units consumed. UK Power reported estimated (and false) savings of £100 on a real annual cost of £450. Beware of this site.

March 1, 2017
Unprompted review
Rated 1 out of 5 stars

Dreadfull dreadful experience with UK Power!!

I submitted an application via UK Power to switch to Scottish Power. Received a confirmation email, and a request for further information which I provided. Then nothing. I called UK Power 2 weeks after the application to enquire on Status and they said it was too early to say, and they would not contact SP on my behalf. I called 3 weeks after to a representative who was terribly unhelpful and told me to call SP myself. I called SP, had to wait 45 minutes. I eventually called the sales line and got through to a lovely gent in SP who advised me the application never went through. Who is responsible for letting me know this? UK Power never did. I then went through an application with him on the phone, and now have to stay on ridiculously high BG tariff for another month until the switch is processed, and in addition the original SP tariff which I signed up to has gone up in price. I will never ever use a switching site again, and definitely never use UK Power. Dreadful customer service.

February 22, 2017
Unprompted review
Rated 1 out of 5 stars

They need to go back to school and learn some basic maths

Just had my annual usage through from my supplier stating £316 per year or 7500Kw annual usage. Did the compare on their website and yes same projected usage and said I would save £64 GREAT }¬) Then got and email from them switching to the same supplier Economy Energy you can save £74 EVEN BETTER GREAT !!! The hang on the usage has now jumped to £372.95 projected usage from £316 accusal yearly usage ???

So their figures are complete house crap not just a few pounds out £56 pounds out. I would rather trust my 5 year old Granddaughter to give me an estimate than these idiots. You may think you are getting a good saving from your first quote but beware IT WRONG !!! they will then over estimate your usage to fabricate an even better saving only NOT as your monthly payments will be more than you pay now. CLOWNS

February 20, 2017
Unprompted review
Rated 5 out of 5 stars

Clear concise site, all the info readily accessible

I extensively researched the comparison sites, and this one stood out for clarity and ease of use. All of the tariffs and comparative deals were easy to view, making comparison very easy. The switching process was also simple, let's hope that the switch is, in practice, as good as this site.

February 14, 2017
Unprompted review
Rated 5 out of 5 stars

Seamless

From going online and checking results of different comparison sites, choosing UK Power, then completing the online switch took less than 10 minutes. No hassle.

February 12, 2017
Unprompted review

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