UK Rooms For Rent Limited Reviews 

145
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Great letting agent. Moved into a student property with a few maintenance issues. They managed to get them sorted within 2 weeks of us being in the house and kept us updated at all times

Rated 5 out of 5 stars

I’ve had a fantastic experience with this property uk rooms for rent and couldn’t be happier with the service I’ve received. The entire team has been professional, responsive, and helpful throughou... See more

Rated 1 out of 5 stars

I would give zero stars if I could. Absolute lying thieves and will do everything to scam you out of your deposit. They always send their incompetent imbecile handymen to do repairs months after raisi... See more

Rated 1 out of 5 stars

Arrived at UK rooms for rent after travelling over 100 miles to find the room I agreed to stay in has been changed, and I can either take it or leave it. After signing the contract, I have realised... See more

Company details

  1. Real Estate Agency
  2. Property Management Company

Information provided by various external sources

UK Rooms For Rent Limited are a specialist HMO lettings and property management company, focusing on shared accommodation within the private residential sector. We offer quality housing to companies, working professionals and students.


Contact info

3.7

Average

TrustScore 3.5 out of 5

145 reviews

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No recent history of asking for reviews

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3.7

All reviews

(145)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Property owners beware!

Property owners beware!
Property owners beware!

This company doesn’t care about you’re property just the rent, hence you can end up with your house damaged and out of pocket! 
Living near one of their rented houses it’s an absolute discrace ,the garden is a total shambles, the poor neighbour next door to this property had to get the police out for homophobic abuse having lived in the same property for years and that was the first tenant ! 
Now the new tenants that are in are noisy sound like they are trashing the place, kids playing football a times of day and night, really feel for my good neighbour who has now resorted to sleeping in his caravan, I can’t sleep and I live across the road! 
Garden a total mess, the porch is falling apart the list goes on and this is in a desirable location in south manchester. 
A costly mistake for anyone wanting to keep their property in good repair to maximise you’re profit and and knowing you’re property is being looked after, not!
Feel free to try and get me taken off, I have all the crime numbers, disgrace

October 12, 2022
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi Adam,
This is the 3rd negative review you have now left us.
Please note that we have no involvement in regards to the management of the property in question.
Kind Regards,
Peter

Rated 1 out of 5 stars

They leave signs up for properties not available

They advertise properties to rent, but when you call and enquire, they inform you it's not available they just leave the signs up for advertising.

January 30, 2023
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi Daniel,
We're sad to see you have left us a review because the property you was interested in was no longer available. We're more than happy to show you any other properties that might be of interest.
Please feel free to get in touch!
Kind Regards,
Peter

Rated 1 out of 5 stars

Avoid! Appalling customer service!

Useless, appalling customer service. Take months to action any repairs needed on the property! Reported 3 months in and did not begin work until the week before I moved out. Now 3 weeks after moving out, no sign of my deposit being returned with multiple promises of a call back from property management but none followed through! Quick enough to receive your money but no hope in getting it back! Avoid!

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Peter Baker !

Peter Baker !! What a great and knowledgeable chap he is!! We are now doing great business with Peter’s help and very excited at
the prospects and benefits to our business by working with UK Rooms for Rent!! Thank you Peter it has been a pleasure so far and you have made everything so easy and simple. Thank you!!
Jim D

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Mike Boardman Office Manager at Uk…

Mike Boardman Office Manager at Uk rooms for rent. Great and professional. Always quick to assist. Really made my transition into the house easy and worry free. Especially as I was new to Manchester. Will definitely recommend uk rooms for rent!!

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing letting agents

I had a really good experience with uk rooms being my letting agent, it was my first time moving on my own and is was a very nice experience,
Alex Kearns went out of his way to help me with any issues I had specially with being dyslexia I was very nervous but Alex alway took the time to help. Massive thank you for that, I would definitely suggest them to everyone.

December 23, 2021
Unprompted review
Rated 3 out of 5 stars

It was a nice experience with this…

It was a nice experience with this agency. Mike particularly made life easier for me even with moving out. The only reason why it’s a 3 star is because of other housemates and not the agency in particular. The agency was brilliant. My only suggestion is that, people who smoke should not be allowed in a “no smoking property”. They kept smoking weed which normally makes me really uncomfortable. But overall, Mike is fab.

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

I have been contacting with Cynthia and…

I have been contacting with Cynthia and definitely recommend this Estate Agent. They responded quickly with enthusiasm. Particularly, Cynthia is so lovely and helpful, have been impressed by her efficiency and professionalism, many thanks for helping me with my property!

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

Absent in times of need

So this company is fine if all you need is someone to manage payments for you. Their downfall is when something goes wrong, they don't seem to understand anything at all about management of a property and as a result, everything takes ages to get done. also they are not very responsive after issues arise, and they do not call back when they say they will once you have entered into an agreement. I do agree, the onboarding is quick, but once you're in that contract, that's it.

Stay away

August 17, 2022
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi HW, thank you for taking the time to leave a review.
We’re disappointed to see such a low score and would like to address your concerns in more detail. Unfortunately, there is no full name or email linked to your review, so we are unable to complete an internal investigation.
We pride ourselves on outstanding customer service and take all feedback on board, so please do call us on 0161 850 2844 or e-mail us directly to info@ukroomsforrent.co.uk so we can discuss your case in full detail.
Kind Regards,
Peter Baker

Rated 5 out of 5 stars

A Happy client…

I stayed 10 months in one of the apartments (student accommodation) in Salford, Manchester; it was stress-free all through my stay. I must mention the kindness and cooperation shown to me by Alex and Mike. You guys are amazing, thanks for the referencing (no longer a student), will be happy to be your client again and would definitely refer my family and friends in the near future. Great job guys!

July 27, 2022
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi Joy,
Thanks for taking the time to leave us a review. We're delighted your experience was top-notch and thank you for the offer of referring your friends and family, greatly appreciated!
Kind Regards,
Peter

Rated 5 out of 5 stars

Matthew was really helpful throughout…

Matthew was really helpful throughout my whole moving experience. Easy to talk to over the phone and responds fast over email. He is knowledgeable in his field and very supportive with answering all the questions that I had to ask

July 21, 2022
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi Emma,
Thanks for taking the time to leave us a review. I'll ensure your comments are passed on to Matthew, I know he'll be chuffed!
Kind Regards,
Peter

Rated 5 out of 5 stars

Matthew was very helpful through…

Matthew was very helpful through everything, supportive and gave information on time as well as responding to queries quickly.

June 30, 2022
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi Grace,
Thanks for taking the time to leave us a review. I'll ensure your comments are passed on to Matthew, I know he'll be chuffed!
Kind Regards,
Peter

Rated 5 out of 5 stars

They are very professional and when I…

They are very professional and when I struggled with the amount of deposit that needed to be given (I’m a student) they offered many options and ways that they could help which I think is awesome. They respond incredibly quickly on email and answer your questions in full. Very excited to be tenants and see more of how they are as a company.

So far the service has been amazing

June 17, 2022
Unprompted review
UK Rooms For Rent Limited logo

Reply from UK Rooms For Rent Limited

Hi Luisa,
Many thanks for taking the time to leave us a review.
We're always keen to support our potential Tenants by offering alternative deposit options, I think it sets us apart from the rest.
Hope your Tenant experience is living up to expectations :o)
Kind Regards,
Peter

Rated 5 out of 5 stars

Great Agency for Landlords

So far, UKRR have been very responsive as an agent and are pulling out all the stops to fill my new property. Particular kudos to Matt Cooke who is calling me regularly with progress updates, is good humoured, knowledgeable in his field and tolerant to my beligerance. I am very grateful to Matt and his team and look forward to a long and successful partnership.

May 25, 2022
Unprompted review

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