Uksoccershop Reviews 

Very easy to order and very quick delivery of good quality stuff.

I placed my order on 13th June and after waiting two weeks for delivery I emailed the company. The customer service wasn't very helpful all they said was that it was on the way. The tracking option on their site doesn't work so was left in limbo. I finally recieved my order on the 7th July. Communication needs to improve and the tools on their website i.e tracking need to be working, overall a frustrating experience.

Finally got a refund 4 weeks on after various emails chasing the sods, once bitten and all that.
Ta ta.

Legit website ordered a World Cup shirt I don’t like ordering online normally because of sizing issues but it was a perfect fit and quality is amazing very happy 👌🏻

Ordered a shirt and paid for quickest delivery, and it came the next day, even after having it personalised. Would definitely buy from here again. Would recommend this website to any football fan

Do not use this provider. They sent me a faulty top, advised me to return it to be fixed/replaced and then lost the delivery and refused to take responsibility. I have proof from the Royal Mail that it was delivered back to them. Rather than take responsibility, UK Soccer Shop stopped replying to emails and their telephone number doesn’t work. This is a sham business.

Awesome service love my new kit and will get more.

Took my money for a personalized shirt - never shipped.
Communication is very slow and information is just not accurate. So far, over the last few days, I've been told my order is ready to be shipped (ordered it a month ago), my order has been shipped, my order is ready for pickup. The online dashboard has no record of my order, the tracking number does is not recognizable by Royal Mail.
Make sure you use a credit card for purchases so you can dispute the charges.

I am very disappointed with my experience with UKSoccerShop.

On 22 June, I received an email confirming that my refund had been approved and would be processed. More than 15 days have now passed, and I still have not received my money.

I have contacted customer service multiple times, but the issue remains unresolved. If there is a delay, customers deserve clear communication and an honest explanation. Promising a refund and then failing to process it is unacceptable.

I hope UKSoccerShop resolves this matter promptly, but based on my experience, I cannot recommend purchasing from them until they improve their customer service and refund process.

They took money for order of two t-shirts for almost £194
Only sent one item and disappeared
They are not responding to my emails or any phone calls
At least return my money back for the item they never sent

great. Good quality.

Absolute worst customer service. Smug and useless. The Parcel was stuck in transit for weeks from UK to US and customer service can do nothing but say, “…you see the big announcement at the top of the USPS page?” Not recommended. You’ll never receive your kit.

Easy to order delivery on time no faffing about love it

First time I’ve used UKsoccershop and can’t fault them. Delivery was very speedy and great quality item was as expected.

Fast delivery and product was exactly as expected. Would definitely recommend to friends and family.

Ordered a football shirt a week before my son's birthday. 3 weeks later, cancelled and got a refund through my credit card company. Customer service is non existent. The customer feedback button on their website doesn't even work. I'm suspicious about any positive reviews for this company on here, my experience was consistent with the other one-star reviews. Absolutely rubbish. Avoid.

Do not order!
I have ordered a jersey that I have returned beginning of May. After some days I contacted the shop asking for my refund, after some reminders it was confirmed that the case has been escalated to senior management and that I shall expect my refund within 48 hours. This was during May, and after that despite multiple chaser I have not received any information. I filed a case on resolver.co.uk with two emails sent, no reply. I filed a customer complaint on UK Soccershop homepage, no reply. I am now two months after I returned my parcel without refund and several weeks without any feedback from the shop.
Absolute nightmare, terrible customer service. For returns please expect that you need a lawyer, may not get your refund.

Great quality too and one happy lad of on his holidays sporting the England 1996 away number 8 Gazza

Great product at competitive price user friendly website alround top class service