http://www.uksportimports.com Reviews 

3,168
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Honestly I'd give this company zero stars if I could. They have been horrendous to deal with. Firstly the next day delivery was anything bit next day. Try next week! Then when my hillm... See more

Rated 1 out of 5 stars

Ordered a folding pool table for a birthday gift, received super quick but a damaged pool table, emailed and got a quick response initially saying they can send out a new top and replace. I replied an... See more

Company replied

Rated 4 out of 5 stars

ordered the walker and Simpson earl pool table with red cloth took a few days to arrive but very happy with it . the cloth however is not exactly red its more of a pink colour and arrived with pool cu... See more

Company replied

Rated 1 out of 5 stars

CANNOT CONTACT ANYONE Purchased a treadmill and cancelling within the 14 day cancellation period. The phones lines do not work anymore, excuses of covid given. I’ve contacted via their online con... See more

Company details

  1. Game Store
  2. Day Spa
  3. Fitness Equipment Store
  4. Golf Club

Written by the company

Not available


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1.8

Poor

TrustScore 2 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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1.8

All reviews

(3,168)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Golf trolley

Received my order within a day or so of my order
Really pleased with item and its description.

October 4, 2020
Unprompted review
Rated 2 out of 5 stars

iron man 306 home multi gym with punch bag review

Ive not had any contact with the company so cannot comment on service. The items (several boxes) arrived in good time I knew it would be a flat pack nightmare but OMG 10 hours to build including a trip to tool station to get a 16mm drill bit to make the metal grommets fit the breast exerciser Bolt connections. I'm in my fifties and have a lot of experience in building and am mechanically minded and I struggled, the instructions are not to bad then leave you short at the end leaving you to work it out yourself. The only items marked are the boys and bolts and that's done badly in the instructions a grommet is listed as a punch pad? None of the components are marked with numbers or letters to say what they are you just have to try and work it out from drawings in the poor instructions at least Ikea label their parts and some of their stuff can be testing!
Once constructed it's a fairly good bit of kit for the money and it got the thumbs up from my 17 year old son who tested it, so it will work properly if built correctly only time will tell if it has longevity, I think it will.
But trust me and be WARNED if you are not mechanically minded you WILL NOT be able to build this item!

October 4, 2020
Unprompted review
Rated 4 out of 5 stars

Email system slow but courteous and helpful

Only criticism that I have with this company is very slow response times when dealing with queries by email. However they were generally very helpful and courteous while sorting out an issue with delivery of my goods which arrived eventually in good condition.

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

do not use this company

do not use this company. I bought and paid for a trampoline in March and there are so many missing parts the trampoline is utterly useless. Over 6 months later and despite repeated promised my parts have still not arrived. I have also asked for a refund and this has not been forthcoming. Appalling customer service. beware!

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Only use the trolley once but seems…

Only use the trolley once but seems really good made a round of golf a lot easier wheel covers weren’t delivered but once the shortage was advised the supplier sent direct and arrived within a few days great service thank you

September 26, 2020
Unprompted review
Rated 1 out of 5 stars

Shocking service

Hi,

This is now the 7th email sent when all I want to do is to return the faulty item? The order number #071027238. The item was a Hillman golf trolley which was purchased on the 9th and received on the 11th. The order went through my daughters account (Kaylee Morgan). Please just send the attachment so we can return the faulty item back to you. I’ve sent 7 individual emails and left 5 emails through you’re website! What more can we do? I refuse to believe this isn’t a scam as here we are 10 days after the purchase still trying to return the faulty golf trolley!! Absolutely shocking service!!!

September 22, 2020
Unprompted review
Rated 1 out of 5 stars

Design flaws

The booking and delivery was perfect. However the product design leaves plenty of room for improvement. The final chapter of assembly instructions is missing and we had to guess it. The arm curl weights become activated only in the final 25% of movement and jerk back. While doing the overhead weights, the arm bars come in the way. There’s reasonable rocking while doing pull ups. Was looking forward to installing it before delivery but now want to return it. There are definite design issues in my opinion, I am afraid.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent flooring

Excellent floorboards. Easy to install and good service. Fast delivery and would definitely recommend to friends and family.

September 19, 2020
Unprompted review

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