Honestly I'd give this company zero stars if I could. They have been horrendous to deal with. Firstly the next day delivery was anything bit next day. Try next week! Then when my hillm... See more
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Ordered a folding pool table for a birthday gift, received super quick but a damaged pool table, emailed and got a quick response initially saying they can send out a new top and replace. I replied an... See more
Company replied
ordered the walker and Simpson earl pool table with red cloth took a few days to arrive but very happy with it . the cloth however is not exactly red its more of a pink colour and arrived with pool cu... See more
Company replied
CANNOT CONTACT ANYONE Purchased a treadmill and cancelling within the 14 day cancellation period. The phones lines do not work anymore, excuses of covid given. I’ve contacted via their online con... See more
Company details
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Contact info
Not available, Not available, Not available, United Kingdom
- 00000 000000
- Not available
- www.uksportimports.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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If there had been an option for zero stars they would get it
If there had been an option for zero stars I would definitely have gone with that! Avoid using this company. They have used Covid as an excuse for the worst customer care ever. You cannot get a phone number to contact them on and it often takes them days to respond to emails. My treadmill broke, first of all they thought it would be acceptable to send a part and some instructions which required engineer level skill to rectify the fault. It then took three months for them to arrange collection for it to be fixed despite me explaining I was emigrating. The refused to refund me and then sent a replacement treadmill to my old uk address. Total joke.

Reply from http://www.uksportimports.com
Very good trampoline took 3 hours for…
Very good trampoline took 3 hours for one person to erect. Only advice I could give to the company would be to have extra nuts and bolts just in case you loose one or two .

Reply from http://www.uksportimports.com
Absolutely outstanding customer…
Absolutely outstanding customer service, the chap that dealt with Doug me went above and beyond. The item was even on our doorstep less than 24 hours from purchase! I would most definitely use this company again.

Reply from http://www.uksportimports.com
Not only did golf trolley arrive a day…
Not only did golf trolley arrive a day early but was securely packaged. I have used it quite a few times and found it to be perfect as described and a bargain at the price. Would recommend to anyone.

Reply from http://www.uksportimports.com
Trampoline arrived on time and in…
Trampoline arrived on time and in excellent condition, exactly as described.
AVOID this company like the devil was…
AVOID this company like the devil was chasing you! Purchased a multi gym from this company 7weeks ago. Several items missing (7 x apparatus feet / stabilisers) so was unable to assemble this without damaging the floor or being unstable.
After 11 emails, 2 failed / misplaced deliveries I have now been sent a new base unit for the multi-gym, which incredibly are also missing 4 of the requested stabilisers. If you don't want apparatus mounted on blocks save yourself some stress and look elsewhere. Now seeking a full refund.
Disappointing
Order placed, confirmed, contact confirmed that item was on its way - so all good. Until I get an email confirming item out of stock (with an alternative). Would have appreciated this information at point of order not after expecting delivery

Reply from http://www.uksportimports.com
Great Product
Turned up earlier that expected, put together and everything is fine. If you're going to fold it up after use it's not that stable is my only comment on that, other than that it's fine.

Reply from http://www.uksportimports.com
Stay away from this company because if…
Stay away from this company because if you need to return the item you have to jump through hoops to get them to even think about collecting it plus it will take weeks as they are not quick at returning emails

Reply from http://www.uksportimports.com
Really fast shipping - good service
Really fast shipping, product arrived exactly as described and is now in use daily, the kids love it!
Thank you, highly recommended!

Reply from http://www.uksportimports.com
Good service overall.
Good, quick sales service - product was as advertised. Only downside was one of the kettlebells was broken when it arrived, which was surprising. However - uksportimports refunded in good time and without fuss, so not a huge problem.

Reply from http://www.uksportimports.com
The bench isn't wide enough & it's too…
The bench isn't wide enough & it's too low..
Altogether functioning well
So you said you would look into it and contact me! Well I am still waiting. Just give me the money back as it is obvious from other peoples comments that you do not provide a quality customer service.
I cant give zero stars!
How can you review products when you don't receive them? On multiple occasions I have tried to contact you regarding my purchases without success! I want my money back immediately! You have took £1500 of my money and delivered nothing! Disgrace!

Reply from http://www.uksportimports.com
The item didn't arrive no one got back…
The item didn't arrive no one got back to me in the end i had to get the bank involved to get my money back wouldnt recommend buying from them

Reply from http://www.uksportimports.com
Trampoline 7x 11 Rectangle
Trampoline looks good, however it arrived with a spring missing which was rectified straight away. The rectangle support was very difficult to put up as the metal supports did not seem to fit and took a long time to assemble.
My daughter seems to think the bounce is not as good as her last big air trampoline, only 1 foot bigger and the bed springs look stretched at the ends but hardly stretched at the sides. In the padding around the sides it seems to retain water so my daughter gets wet socks every time.
So overall a disappointing purchase as my daughter spends hours in her trampoline.

Reply from http://www.uksportimports.com
The delivery time was brilliant
The delivery time was brilliant, The trampoline looks fab, had a small problem with the assembly , my fault not reading the instructions correctly emailed the company, through ebay, and they responded quickly and were very helpfull.
Happy customer, and hopefully will have happy grandchildren
Absolutely brilliant my 6 year old…
Absolutely brilliant my 6 year old loves it as does my 22 year old as well fun.for all ages it does take some time to set up, instructions are not the best but deffo worth the money
My item arrived within 3 days of…
My item arrived within 3 days of ordering. The bbq I purchased was very well packed and all parts clearly labelled. The bbq took 1.5h to assemble and works very well for the price. Thank you. 😊
No bats included...
Minor loose edge detail, BUT NO BATS - set advertised as including 2 high quality bats. Not such fun for the children without them.
Update...a sensible and quickly made offer to resolve has been received. Thanks

Reply from http://www.uksportimports.com
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