UK Tights Reviews 62

I would give a zero for the lack of customer service. We ordered and they arrived but without even opening the packaging we could see the quality was shocking for the price we had paid.
They are still unopened and will be going into landfill rather than on my legs!
We were told they cannot be returned as they are classed as intimate apparel so cannot be sent back! They are unopened.

I have been buying my tights from UK Tights for over ten years now and have never had a problem. Usually get my order next day and you can't beat them on price. I have seen over 30,000 5 star reviews for them else where.

Purchased 3 pairs of wolford tights costing £49.99, i opened the box to realise they looked much thinner, so i decided to give one pair ago, i work for an airline and I do constant longhaul, i realised the tights were not for me, so i emailed them when i came back from my trip would it be possible to return 2 pairs in the packet -untouched,offering to pay £20 for one pair, to be rembursed for the other 2, there reply was they could not do this and i cannot get
rembursed they would have to bin the other 2 pair of tights, which i find very hard to believe, customer care is non existant, ive been in customer care for over 30 years always going above and beyond to help the customer, lesson learnt never buy from this company as you will never be able to return anything or receiving any money back

I hope the owners of this company Dawn and Jonathan realise what a dreadful job the Customer Service team is doing. I suspect Kyle (General Manger) is the son. He was rude and dismissive. My order was apparently dumped on my doorstep whilst I was away (sick) and that was deemed safe by him. He went on to say “……this is standard procedure by Royal Mail………” My porch is open and I live on a main road - house is in public view!
Royal Mail leave a calling card and return parcels to their sorting office - that is standard procedure. I have sent them a recent calling card put through my letter box as proof of what is RM SP. He refused to acknowledge the company has a contractual duty to deliver to the customer. My complaint remains unresolved, they were dismissive and rude. Clearly their customers mean nothing to them! There was no offer of replacement or refund. I think they need to read up on consumer law and engage in improving customer relations.

They always ask me to review them, so here it is.

This is the 3rd or 4th time I've shopped here and from the actual online shop on their website through to delivery, I've always been satisfied. So, I'm confident that if I have a problem we can work together to resolve it.

My one criticism is that when I'm buying coloured tights, the website doesn't always provide adequate enough photos of the various colours available. You see these little tiles instead and this makes it hard to choose between similar shades available in the different brands. But, I've given them 5* because they've given me excellent service and for me, it's a relief and comfort to know I'm doing business with a genuine online UK store.

Well, my experience was a delight. I had a bit of a problem with Paypal when I placed an order for some Charnos hosiery, but Keri fixed that away asap (I think not soon after she must of come into work!) All very helpful and friendly and my bits were shipped out that same day. She must be a star employee, as someone else is praising her below too! Thanks UK Tights (and Keri).

Customer service is Absolutely Appalling! Complete failure to take on board or listen to what the customer is saying. 100% dismissiveness. UK tight actual remit:
Facts are not important
The customer or their voice is not important
Solving problems and helping the customer is not important.
Absolutely abysmal. Something very wrong here…

I received a faulty pair of tights and emailed UkTights with photos and request they send out a new pair. Keri was brilliant! She replied instantly, checked what I wanted and sent out the new pair within an hour. I honestly couldn't ask for better customer service. Thank you Keri!

first time using ordered tights on Wednesday afternoon and arrived Thursday morning,fantastic delivery ,good value for money definitely use again keep up the good work

I have ordered a number of times and have never had a problem with this company. Their selection is marvelous!

Ordered 2 pairs of tights one pair were perfect but on opening the second pair they were very badly pulled and full of holes totally unwearable. I contacted customer service, sent pictures of the damaged tights but was told that they would not refund or send out a replacement pair as they had been worn.....who would wear a pair of damaged tights. I replied stating they had definately not been worn but still they refused to help. Don't get me wrong I have since worn the second pair and they are good quality and comfortable but please avoid buying from this company as the customer service is disgusting.

Bought 3 pairs, wore them for 1 to 2 days for a few hours at a time – all of them ripped. Two at the seam (crotch), one at the feet. Terrible, awful awful quality, especially considering the price.

I always buy my Grandma's support tights in bulk from here and have had 5 star service every time. The last batch were out of stock (expected in 10-20 days) but I was made aware of this before ordering.
Just after the 10 days had passed I noticed the stock level hadn't changed so fired off a quick email to enquire. I got a personal reponse in 15 mins! Other companies take days to respond, if at all, but this was fantastic!
I was told when they were expected in stock (just a couple more days) and they offered to cancel my order if I wished. I was happy to wait and they were dispatched and delivered a few days later.
I wish all companies operated like UK Tights.

1st class, I hadn't received my parcel, great communication, waited a couple of days, contacted via email, rapid response and a replacement arrived the next day, really great quality tights, one very happy customer, thank you again.

I came across UK tights when I was looking for some reasonably priced stockings. There is a fantastic range of different stockings and tights online in all different sizes and suiting all different pockets.

One colour I ordered wasn't immediately available but I was kept informed all through packaging and posting as to expected arrival dates and my second set arrived even earlier than advised. I will be returning to UK Tights again for further purchases!

Great service and good prices
If you can’t find it here you’re not going to find it anywhere
Love my many support tights

Being a male who wears tights I like using UK Tights when buying by tights online as they have such an extensive range to choose from, & I have never had a problem with any of my orders, & they have a very quick turn round on orders as most of mine have been delivered the next day if I order before noon. I would recommend this site to all tight wearers.

This is my 'go-to' company whenever I need to re-stock. Great range of products, some of which are really difficult to find on the high street. Competitive prices and really fast delivery. If I've needed assistance in choosing items I've always found customer service to be very helpful. And no order has EVER gone missing or arrived late.

This is probably only one of the few companies who still send out packages without tracking number. If you spend more then 60 euro you would suggest that free shipping with tracking is granted...Nah, not here, here we send out more then 60 euro of merchandise without supllying a tracking number.

I ordered some tights on january 1st and it was send out without nofication email on january 2nd...As i checked the site on monday i saw that my package had already left. I contacted the customer service yesterday and it is sort of 'part of the risk of not paying for extra shipment costs'. Great site, great merchandise, bad shipping and handling!

A great selection of support tights that I can no longer find in my local shop. The girl on the phone is very friendly and helpful. Id like to see more offers on Elbeo tights.