Ula Hair Reviews 

Please please don't waste your money. They lie in there advertising pictures and videos. Bad quality products. It's a scam y'all. Don't throw your hard earned money away. They also ignore you when you email them about return of there bad quality product.

I ordered back on June 6th and I have not recieved my order as of today September 3rd. Be Aware!!!! Scammers! I wish I could give 0 stars. Update: Today Sept 4th Ula did refund my money. I will give 2 stars because they did send me a refund however, it took 3 months to send me a refund. I must say that they did respond to my emails so I will give them that.

I wish there was an option to give 0 stars. This company is a SCAM. They send terrible quality wigs and bundles, you have to pay your own money (without the option for reimbursement) to ship the awful hair back to China, and then customs takes months before they release the package. I was fraudulently told to put that my item was worth $5 on the customs form, so that Ula Hair wouldn’t have to pay the return taxes. I’m so glad that I didn’t because if the package was lost in transit, I wouldn’t have had enough insurance on the package to cover the loss…WHEN A COMPANY BEHAVES FRAUDULENTLY, CONTACT YOUR BANK AND ASK FOR A REVERSE TRANSACTION TO GET YOUR MONEY BACK! Since the return, I’ve received over 20 spam emails a day from someone phishing my email….coincidence? I hope they get shut down!

I ordered my hair on Wednesday, May 14, 2025, and received it on Monday, June 2, 2025; about 19 days, which is reasonable for international shipping from China. It even arrived in my country on May 30, so delays were mostly on my end.

I purchased the Water Wave, 22-inch, 2-pack bundle for $343.82 CAD, plus a $6.42 CAD safety insurance fee (and I used a coupon). When the hair arrived, it had a strong chemical smell that didn’t go away after washing a clear sign that this is chemically processed human hair (Possibly mixed with low-grade human hair, or even blended with fillers like animal or synthetic fibers), not virgin/raw human hair.

After wearing it as a crochet install, I noticed that after I took it out and combed it (to reuse at crotchet) against a white towel, it left a noticeable yellow stain,a sign of chemical coating or dye. It was not reusable as crotchet style on its own the back matted badly at the roots, even with regular detangling, so it wasn’t reusable for crochet. The takedown I expected to be nothing but easy given how thin the crotchet loop part was and I was correct it is difficult but not impossible you cant simply undo the cornrow as the hair bunches up or tangles. Putting it in however was already frizzy (in my experiebce) could not calm the frizz but that I didnt mind I expected that.

For the price, I expected true 100% virgin or raw human hair, not chemically treated human hair. That said, the hair looked amazing while installed, very full, soft, and defined. 1 pack is enough for a light look, 1.5 packs gives a full natural look, and 2 packs creates a very voluminous effect. Also you can't write a review on the actual website even with verification of buying so to me that's why most products on page have a 5.0 star rating.

To avoid waste, I reused the hair as curls for boho twists, which worked very well.
Overall: great look, poor quality for the price.

Has anyone else had an email from this company asking to promote hair for x ammount and then asked to pay $130 shipping fee? It’s a scam

Ay the beginning, their communication was bad. The contact center does not exist along with none of them answering my DM on tiktok about it.

Update: I did get my order and the hair quality is amazing! I was worried before but I’m very thankful now. The hair is soo good i had to make it a 4 star even though with bad communication, I would make it 3.5.

The hair is stink oh my god the smell is like rotten egg. Avoid wasting ur money beware they are scammer they will email you that the hair you order is out of stock and to choose another them send you PayPal bill. Refuse to use the coupon you used on your original orders.

Best hair I have had in terms of quality. Literally low maintenance. The only thing I don’t like is the smell of the hair. I have done everything I can to get the smell off but nothing works and it is a really strong smell. Especially when wet

The Burmese curly wig looked more like loose Spanish curls and the wig was supposed to be layered but it was all one length. It did not look like virgin hair. It looked like they took straight hair then processed it. The only good thing about the wig was it took color very well. Maybe the color loosen the curl pattern.

I've been a loyal customer of Ulahair for years now, and I can't help but share my delight with their products and service. Ulahair has consistently exceeded my expectations, making every purchase a true joy.

The hair quality from Ulahair is top tier – soft, silky, and always longer than expected. The fullness and lusciousness of their wigs is so beautiful. It's not just about the wig, it's about the confidence it brings.

Maintenance is a breeze, and washing is a simple task, thanks to the premium quality. What sets Ulahair apart is not just the outstanding product but also the exceptional customer service. They're prompt, friendly, and accessible on platforms like WhatsApp, ensuring all my queries are addressed.

Ulahair goes the extra mile by including pretty gifts in their packages – a thoughtful touch that’s always appreciated. The comb and wig silky bag included for travel are practical and great additions.

In a world of choices, Ulahair stands out for its commitment to quality, service, and customer satisfaction. If you're looking for more than just a wig – an experience that leaves you feeling beautiful and valued – Ulahair is the brand for you!!

Great quality! This glueless wig is amazing than other seller, it is breathable and the length is true to what is advertised. I'll be a loyal customer and shop from Ulahair.com again! Love it!

Am disappointed with the hair I received I ordered Brazilian I got cythetic old fashioned hair much disappointed scam scam

Yea Hair is horrible. Don’t waste money! The lace is thick and white. The hair is not raw! Do not purchase!!

Paid £170 for a 16 inch wig that was so thin at the back you could see the tracks

The hair is absolutely hideous and stinks of fish. Do not spend your money on this vendor at all costs. I ordered a HD lace and was sent a brown lace I complained immediately and I was told it looks like that because I had worn it for too long but it was actually a day old I sent evidence of it being installed one day ago he then tried to change what he had said but I have evidence over text messages. The hair sheds everywhere you end up with a huge ball at the end of your floor DO NOT BUY

I bought a wig two months ago and when I received it I thought, wowww!! It's ok until you install it and start using it. Whenever I combed her hair, it always came out a lot. After exposing my situation, they blamed me in every way and a few more: they said I couldn't comb my hair with a comb, it would have to be by hand, then it couldn't be dried (it doesn't make sense anywhere) later they said that I had to wet it with warm water to comb it (which also doesn't do
Meaning because if I have straight hair I can't get it wet to straighten it) but later they said that I couldn't comb my hair wet because the follicle is sensitive. That is, they were always contradicting so as not to be held responsible.
It's not the first time I've bought a lace and it's never been in this state in such a short time! I spent 300$ on a lace that at the end of the two months I won't be able to use it again unless I spend more money buying another one. I was really disappointed with the service. I do not recommend!!!

I ordered 2 wigs from them on 3/14/22 I’ve gotten no tracking number even though on the email saying they received my payment says the tracking number would be given to me in 1 day. It’s been over a month and I still haven’t heard anything. This is my first time buying from this company and it will definitely be my last. If anyone from the company is reading this, my order number is 22031404571416

A very bad company. I bought a wig in 2020 and was satisfied with the quality so I decided to order one again. I received the wig with dry and brittle ends filled with fork, the strands were just falling out and they were mixed with a lot of red threads. This is not at all the same quality that I received the first time and this hair is not virgin as it claims to be! I also doubt that they sent me a hd lace because it is similar to the brown lace I bought the first time. I contact the customer service to let them know my dissatisfaction, they don't want to know anything, they answer to one message out of three and they don't propose me any refund if it's not to put lotion on the tips. I paid 300 euros for a bad quality wig, not wearable, and all they propose me is to put some spray! I don't intend to stay there. Run away from this company, you may receive good quality for the first order to put you in confidence and then quality worthy of a synthetic hair the following times

This a scam, please stay away from this website , it is not a joke stay away from them